Solved Having trouble getting computer screen on to TV screen

February 24, 2018 at 12:53:04
Specs: Windows 10
I'm not sure exactly where to put this. Just a few days ago, I could get my computer screen on my TV using an HDMI cord but now, it's not working. I've updated Windows and all of my drivers are updated. What else do I need to do to get this working again?

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✔ Best Answer
February 25, 2018 at 10:03:12
If you got an update for your graphics card, the new driver might be the problem.
You might try to install the prior version of the graphics driver.


#1
February 24, 2018 at 14:20:12
Is the computers a laptop or a desktop?

Make and model of computer would be useful here.


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#2
February 24, 2018 at 15:56:31
Also anything you did between the time it was working and
the time it was no longer working.

-- Jeff, in Minneapolis


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#3
February 24, 2018 at 17:48:44
Dell Inspiron_620S It's a desktop.

Last time I used it was about two weeks ago. Usually when the computer screen was not coming on the TV, I could just run updates and it would be right back on there but I did updates and it's not coming back up this time.

message edited by MariaSJ49


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Related Solutions

#4
February 25, 2018 at 10:03:12
✔ Best Answer
If you got an update for your graphics card, the new driver might be the problem.
You might try to install the prior version of the graphics driver.

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#5
February 26, 2018 at 12:37:58
Thank you, I'll try that. I'll let you know too if that works.

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#6
March 1, 2018 at 15:08:02
I tried rolling back the graphics driver and the roll back feature is not available. I check my driver update program just about every day and it says all of my drivers are up to date and working properly. I bought a new HDMI cord and it's still not working.

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#7
March 1, 2018 at 18:44:57
You should not use an update program for drivers, they do not always chose the correct drivers.
Laptop: Get drivers ONLY from system manufacture web site.
brand name Desktop: Get most drivers from system manufacture site. Graphics drivers for distinct graphics cards should get driver only from GPU manufacture site (NVidia, AMD) only.
Custom Desktop: Get drivers from individual component manufacture sites and graphics card drivers from GPU manufacture site.
Avoid letting Windows Update and other programs chose the drivers for you.
You can 'roll back' drivers by going to graphics engine manufacture site and first trying the newest driver and if necessary select the option that shows 'more driver options' to see older versions that are still available.

You have to be a little bit crazy to keep you from going insane.


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#8
March 1, 2018 at 19:24:38
I took the HDMI cables off of my computer and TV and just plugged it back in just now and it worked. I had to go into the Display properties and change the display from single to extended and it worked out. Weird how a computer will do that to you one day but not another. I had tried this stuff before.

Thanks for the help. I may still do what Fingers suggested and change that stuff. It may help my machine run a lot better.


message edited by MariaSJ49


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#9
March 3, 2018 at 14:21:20
I did paulsep for the best answer because he made the suggestion about the graphics card and it was still working but just set wrong.

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#10
March 3, 2018 at 21:16:49
Good to hear that you are all working again.

You have to be a little bit crazy to keep you from going insane.


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