Gigabyte B85M-DS3H/Realtek HD Audio 5.1 Issue

June 26, 2019 at 01:54:59
Specs: Windows 10, 16GB
I purchased a 5.1 speaker set and it sounded great.... After upgrading to Windows 10 it sounds horrible. At first I noticed that, even though the latest Realtek driver was installed I had no Audio Control Console in the taskbar. This was an issue because to use 5.1 speakers you have to reassign the MIC/Line-out jacks for speakers. I uninstalled the newer version and went to my MoBos site for what they had to offer. This ended up being Realtek v6.0.1.7727 from 1/22/2016. This brought the ACC back but now I have a new weird issue.

Both the Realtek ACC and the Windows 10 Audio Setup Wizard play audio through ALL speakers but then the first odd issue. Audio from just the front left speaker is x2 the loudness of all the rest. The second and more major issue is, anything other than those 2 sources, audio plays only through the front left speaker.

I have reinstalled the audio drivers and I have tested the speakers on another computer and they work just fine. Any ideas? Even though it says supports 5.1 can this mobo and set up through reassigning the jacks just not function normal now that I am on windows 10?


See More: Gigabyte B85M-DS3H/Realtek HD Audio 5.1 Issue

Reply ↓  Report •

#1
June 26, 2019 at 21:01:01
You may try uninstalling the audio driver again, making sure that there is no other audio driver still installed. Run CCleaner and its Registry cleaner. Once you are sure that all traces of the older drivers are gone, restart the machine and reinstall the driver directly from Realtek, making sure that the driver is for you card/board and Windows 10, the latest for your particular audio chip should be the best though.

You have to be a little bit crazy to keep you from going insane.


Reply ↓  Report •

#2
June 28, 2019 at 21:00:26
Realtek drivers are just reference drivers. To get the full benefit of the driver suite download the drivers from the manufacturer of your mother board site. If you have an older motherboard and you can't find Windows 10 drivers for your board then try deleting the drivers but leave the audio chip installed. Restart the computer and let Windows 10 find compatible drivers.

Reply ↓  Report •

#3
June 29, 2019 at 01:37:51
@OtheHill
That was such a Tier 1 response without reading the thread....

I Ordered a dedicated audio card and now the front and center speakers are the same audio level but the rear are almost non existent... I suspect it was a combo of using the reasigned ports and a failed channel amp in the speakers. I Will try another known working set of speakers to confirm.


Reply ↓  Report •

Related Solutions

#4
June 29, 2019 at 11:40:59
I may no always get the best answer but I think you should try the recommendations BEFORE criticizing. Click on my handle and see my ranking here (#3).

"the latest Realtek driver was installed I had no Audio Control Console in the taskbar". The most likely reason for that is you are using reference drivers instead of drivers supplied by the motherboard maker or in the case of a dedicated audio card, the Windows 10 drivers for the add in card.

Reference drivers are supplied by Realtek as a basis for the board/card maker to build on.

Also, when using the Realtek audio manager software you MUST click on the correct settings EVEN if they are already highlighted.


Reply ↓  Report •

#5
June 29, 2019 at 15:51:58
@OtheHill
3 and 4th sentence of my very first post "I uninstalled the newer version and went to my MoBos site for what they had to offer. This ended up being Realtek v6.0.1.7727 from 1/22/2016. This brought the ACC back but now I have a new weird issue."

Do you see now that I am using the MoBo Manufacture's offered drivers?


Reply ↓  Report •

#6
June 30, 2019 at 14:18:40
I don't read shorthand.

Did you un-install whatever drivers were present prior to installing the Motherboard version.


Reply ↓  Report •

#7
July 14, 2019 at 01:22:07
Yes I did.

Anyway, after replacing the speakers and installing a dedicated audio card, I tore apart the troubled speaker system. I am not sure if having the 5.1 system connected to reassigned Line In/Mic ports can cause this (maybe with a power surge, shrug) but 4 Capacitors were blown and a small chip was melted on the main board. Also, when attached to a direct sound source (Not the woofer/Amp) the rear speakers rea 20 decibels less than the front/center. Something tore this system up, just a junk system with flashy leds maybe? Power Surge? Prob never know...

Side note, the main board was still sending sound to and powering the woofer (the woofer also sounded horrible at this point) so I pulled the wires from the woofer and attached new lines that I ran out the back. I ran them to a Non-Powered woofer I had connected to a home theatre system out by the pool and viola Big Bass now LOL


Reply ↓  Report •

Ask Question