Solved FF New Tab highjacked by ASK.COM false page.

August 22, 2015 at 11:29:13
Specs: Windows 8.1 and 10
I set (and reset) my Home Page and set New Tab to be my Home Page.
I can restart FF and these settings remain.
But if I open a new tab, it displays a false ASK.COM search screen.

Anybody know how to eliminate this hack of FF?


See More: FF New Tab highjacked by ASK.COM false page.

Report •

#1
August 22, 2015 at 11:50:33
✔ Best Answer
First refresh Firefox like this:
https://support.mozilla.org/en-US/k...

If the problem remains run these two freebies in the order given:

AdwCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

Junkware Removal Tool (JRT)
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

Keep the logs and let us know the outcome.

Always pop back and let us know the outcome - thanks


Report •

#2
August 22, 2015 at 12:04:01
Thanks Derek,
I've spent a lot of time searching for a solution.
I'll use the refresh option in the future if things go awry.

Report •
Related Solutions


Ask Question