Solved Epson printing too light

May 20, 2018 at 07:51:53
Specs: Android
I had all sorts of problems with my Epson xp 420 everything checked, network ok firmware ok, software up to date, ink ok, getting either blank or very light prints, until by accident printed from microsofts photo app printer and the results were perfect, I spent 2 days trawling through every printer setup combination to no avail, the problem must be somewhere in epsons software, there is some incompatability between windows 10 and recent updates and epson printers, I have 2 copies of same printout side by side normal print dialogue and photo app printer the difference is amazing.

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#1
May 20, 2018 at 10:53:45
✔ Best Answer
Not uncommon to find that versions of windows, and/or subsequent updates, affect perpherals such as printers. The best one can do I suspect is to secure latest drivers (in this instance from Epson) and “hope” they work

Fair to say it also ouccurs with Mac systems too; although (at least for me) by no means as often with windows.

Have tried contacting MS to see what they say or offer by way of resolution?

message edited by trvlr


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#2
May 20, 2018 at 12:35:33
What software were you using when you printed the bad ones, or was it from various programs?

Always pop back and let us know the outcome - thanks


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#3
May 20, 2018 at 18:56:00
Hi, I use only Epson software including ink, I receive automatic updates from Epson and odly enough during my endeavors received an auto update telling me ALL software was up to date!, I think this is a problem that Epson & Microsoft updates are keeping quiet about!
During the Epson update there were two items to update ie, manual & something else but NO information or update for drivers.

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#4
May 20, 2018 at 21:15:09
Go to Epson site and manually look for the most recent driver for your machine for your version of Windows and see if it helps.
Then go to the Epson community and see if others are having similar problems and see if they have a solution or at least a work around for now.

You have to be a little bit crazy to keep you from going insane.


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#5
May 21, 2018 at 04:01:42
Since my last message believe it or not everything's back to normal! All I've done is change the cyan cartridge and that wouldn't change settings or anything else, so it confirms my suspicion that it was a software problem and not my adjusting settings or the physical printer! Possibly Microsoft & Epson colluded in this what I can only call a cover up but who cares my printer & small network are all singing from the same hymn book and performing like it always used to.

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#6
May 21, 2018 at 05:28:53
Glad to hear it and hope it lasts.

EDIT:
I don't think you can really conclude anything much from this. If it was software what suddenly fixed it? The only thing you'd fiddled with was hardware (cartridge).

Always pop back and let us know the outcome - thanks

message edited by Derek


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