does reinstalling windows 10 delete personal files and apps?

April 17, 2016 at 17:17:26
Specs: Windows 10
every time I try to log into my computer (which is running windows 10) I have a problem. A blue screen pops up and says :CRITICAL_PROCCESS_DIED. I have done a little research and found that someone said reinstalling windows 10 with the Media Creation Tool from microsoft.com will not delete any of my personal files or apps. Is this true? If not.
how can I install windows 10 repair without deleting any of my personal files or apps?

I have tried various troubleshooting methods and nothing seems to work, but I have yet to try this for the fear of losing my personal data.
thank you.


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#1
April 17, 2016 at 19:15:27
"but I have yet to try this for the fear of losing my personal data"
Are you saying, you haven't got it backed up?
If so, boot into safe mode & do so. Back it up onto any media you like, I use a combination of thumb drives & hard drives.

Start your PC in safe mode in Windows 10
http://windows.microsoft.com/en-au/...


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#2
April 17, 2016 at 20:55:55
As already mentioned take a backup of your important data!

Run the Win 10 setup from DVD or USB-flash and select UPGRADE. It should preserve all data and apps on your current installation.

This may take hours to complete because the UPGRADE will gather a lot of info on the current installation. Don't start this late evening.

If the upgrade fails it will revert back to the current setup.


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#3
April 17, 2016 at 23:43:38
And if there files that are seriously important, make two sets oc copies of these. Ideally save your files to an external hard drive as a matter of course, even if they are also on internal drive; and again make dvd copies as well of critical files.

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