Solved copies ok prints blank

August 17, 2019 at 11:15:15
Specs: Windows 10
I can copy in color and b/w, but when I print from my lap top it comes out blank.
I have removed print head, cleaned it and reviewed my settings....
am I missing something? Canon MX920

message edited by RobinSasser

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August 17, 2019 at 21:23:07
✔ Best Answer
Unplug Printer, press power button 2 or 3 times, plug it in and start it. While it is starting, restart your computer. Once it is all up, go to Devices and Printers Right click and select Print Properties, Properties, etc. until you find the "Print Test Page" and try that. Since that prints without a program it is a good test of the printer, print heads, and the print driver. Make sure that all colors including black are represented on the test page. If it works try printing something again. If it does not print then, it probably is the document or program print settings so look into that and try a different type of document (picture rather than Word document, etc.).
Let us know how it goes and we may have other suggestions.

You have to be a little bit crazy to keep you from going insane.

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