Solved Computer won't let me log in

May 31, 2016 at 11:20:02
Specs: Windows 10
MicroSoft Surface 3 - Windows 10 - Won't let me log in. I haven't used this Surface for a few months. The last time i used it, it was fine. Now, all it will do is start up to my son's account. You can see my account in the lower left corner, but i can't get it to switch to my account so i can log in. It won't respond to the keyboard, my finger, or the pen. Help!

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#1
May 31, 2016 at 20:17:04
✔ Best Answer
Try a forced shut down (hold down the power button until it powers off, usually 6-10 seconds), wait a minute and restart.
If the battery is removable (probably not), you can remove the battery with it unplugged, wait a minute while pressing the power button a couple of times and reassemble and power it up.

You can try F8 for advanced boot options and try one of the repair options offered.

You have to be a little bit crazy to keep you from going insane.


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