Computer won't accept password

August 23, 2016 at 19:16:01
Specs: Windows XP
Reimage Repair told me to reboot. Now when I turn on my computer the normal startup does not occur. The only thing that comes up is a screen that has my email address and a place for my password. When I enter my password, it says it is wrong. No response from reimage repair yet (sent two emails so far). What can I do, if anything?

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August 23, 2016 at 20:56:03
Run HitmanPro Kickstart. Note: You will need a USB flash/thumb/pen drive to use this method.
Create a HitmanPro.Kickstart USB flash drive on a good comp, then insert the flash drive in the faulty comp.
Boot & go into the bios & change the boot order to the thumb drive first. F10 to Save & Exit.
HitmanPro.Kickstart user manual / guide
The logs are large, upload them using Zippy ( No account/registration needed ) or upload to a site of your choosing. Give us the links please.
Instructions on how to use ZippyShare.
Download 32-bit HitmanPro 3.7 with Kickstart
HitmanPro 3.7 with Kickstart (64-bit)

message edited by Johnw

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August 26, 2016 at 21:34:39
Hello John,, A small comment if I may "an orange font is a sod to read!"

Regards from Socialist Victoria


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August 27, 2016 at 05:14:07
Thanks Ewen, often wondered how they were for others.

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