Computer will only go to Gateway screen

June 2, 2016 at 16:19:53
Specs: Linux
My computer when turned on goes straight to the gateway screen I have very low blood pressure I had passed out when I woke up my head was on the keyboard it said hit enter to go to Windows I did but it went straight to gateway screen and I have tried everything suggested taken out power supply ext all lights are on and it sounds like it is booting up could I have hit a button that will not let me see home screen it will not let me go into safe mode just goes straight to Gateway screen I don't know what else to do thanks for any help

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#1
June 2, 2016 at 17:13:50
Try this old trick which sometimes unsticks things:

Turn off computer and remove power cord. Remove main battery too if it is a laptop. Finally hold the Power Off/On button for at least 20 seconds to discharge the motherboard components.

Always pop back and let us know the outcome - thanks


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#2
June 2, 2016 at 17:20:46
OK do I put the battery back in first or the power supply

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#3
June 2, 2016 at 18:05:04
Put the battery back in first, then the power cord, then start computer. No guarantee this idea will work but it has at odd times and is quick to try.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
June 2, 2016 at 20:38:32
Tapping F8 key at boot up will offer you advanced boot options including some repair/roll back options. I do not remember the exact list on Windows 10 because I only needed them once so far but there are a few to try.

You have to be a little bit crazy to keep you from going insane.


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#5
June 3, 2016 at 06:10:31
No it didn't work but thanks for trying Derek I think I locked the keyboard I can hear it starting up like usual just can't use any keys thanks for your help there is no telling what buttons I hit when my head hit the keyboard it said when I woke up it sad reset failed try again or return to Windows it webt to gateway screen I'm draining my battery bow not sure what else to do thank you for your help

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#6
June 3, 2016 at 11:21:43
Let us have the model number of the computer, maybe it will help us get some clues. See also response #4.

Always pop back and let us know the outcome - thanks


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#7
June 3, 2016 at 17:22:41
It goes straight to gateway tapping F 8 doesn't do anything I have no idea what I did your thanks for the help

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#8
June 3, 2016 at 17:28:43
"tapping F 8 doesn't do anything"
Is Caps lock on?
Or, any other keyboard lights?

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#9
June 3, 2016 at 17:29:11
Oit is a gateway NE56R41u intelB960 processor

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#10
June 3, 2016 at 17:30:46
No lights like keyboard is frozen n yes I'm going alot crazy lol

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#11
June 3, 2016 at 17:32:59
Try/borrow an usb keyboard.

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#12
June 3, 2016 at 18:47:47
Someone on a website suggested holding the shift key down for 10 seconds. Worth a quick try I guess.

Always pop back and let us know the outcome - thanks


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#13
June 4, 2016 at 14:51:04
OK I have one

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