|Check the hardware requirements for the game (especially the graphics card requirements) against the hardware installed in your laptop. It may not be powerful enough for that game.|
That's all I can say because you haven't said what model laptop it is or what error messages it shows.
Laptops are not ideal for the latest games anyway unless it's a purpose-built gaming model.
Just because a game is compatible with Windows 10 doesn't necessarily mean it's also compatible with your hardware.
message edited by phil22