cannot run sfc /scannow

Dell Inspirone 2330 all in one
May 6, 2017 at 05:49:54
Specs: Windows 10, intel i5 2.70 Ghh
having lots of problems with my PC. Cannot run start menu, cannot run Microsoft update , no sound from speakers ..device manager informs me No sound device installed, most of the inbuilt system checkers tell me I'm blocked by administrator yet I am logged on as administrator.
All this happened after latest Microsoft update.
ANY help would be appreciated.

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#1
May 6, 2017 at 09:07:40
Is System Restore working? Right click "This PC", go to Properties, then System Protection and see the System Restore button there. Choose a date/time before the update - it will not touch your own data.

If you are unable to do the above see if you can run these (in the order given). I just wonder if it is down to malware:

AdwCleaner:
https://toolslib.net/downloads/view...
(blue "Download Now" button on right).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Clean" button.

Junkware Removal Tool (JRT)
https://www.malwarebytes.org/junkwa...
(blue Download button).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
https://www.malwarebytes.org/
(use the "Free Download" button rather than the "Buy Now" button).
After the install go to "Settings > Protection". Under Scan Options move the "Scan for rootkits" slider over to On and Run the Threat Scan. Quarantine anything it finds.

If any of them find something please copy/paste their logs on here. If you lose the ADW log you can find it as a text file in the ADWCleaner folder directly off the system drive root (usually C).

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
May 6, 2017 at 11:04:01
The number of pholks having problems with win-10 following an update (and the latest seems to very much a PIA) is beyond belief... Is it any wonder that more pholks are looking at Linux and Mac systems?

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#3
May 6, 2017 at 12:11:54
Re #2

Seems I've been lucky with my PC, in recent times at least.

However with my old netbook I've never been able to get it to take the massive "Anniversary Update" to take it up from Win 10 version 1511 to 1607. After hours it gives up and reverts back telling me it couldn't do it. I've fought with this at great length and given up. It means I've had to switch off updates, otherwise it keeps starting this long winded process which it can't do.

I keep it manually updated (as version 1511) with downloaded files, in the hope that one day some update will allow it to complete that 1607, when I risk it. It maybe that the next major features update ("Creators Update" to version 1703) will run and let me skip the one it doesn't like. It's a good job I don't rely on that machine.

If only you could pick and choose updates on Win 10 Home - it would be much easier to deal with the above. I hardly use any new features anyway. All I need is security updates. Win 7 was the last OS that allowed you to block specific updates. I'm happy I put Win 10 on my PC but not my netbook.

Always pop back and let us know the outcome - thanks

message edited by Derek


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Related Solutions

#4
May 6, 2017 at 19:57:08
"number of pholks having problems with win-10 following an update"

Hi trvlr & Derek.
I too have been lucky so far, have installed & updated about 20 comps ( 3 are personal ) Nil problems

http://fs5.directupload.net/images/...


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#5
May 8, 2017 at 07:27:02
Thanks All for replies and suggestions but already tried most of them and more but problems still unsolved....Will probably resort to Re-Install.

I would like to make one comment though .:- I am what I think is still called a "silver surfer" being in my seventies and have had Home Computers/PC's since the early days of ZX81's and Atari's and taught myself to program them. At the moment I am using a " Dell Inspiron ONE 2330 " All in one touchscreen running Windows 10 Pro.
My personal opinion is that Microsoft have completely taken away the enjoyment I've had over the years with the introduction of Windows 10 and I now spend more time trying to get my system back to running efficiently, after updates, than I do actually doing anything productive with it.
Perhaps the time has come for me to give in to my age and give up with technology and resort to Bingo sessions.
Thanks Again for trying......Rickhuck1



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#6
May 8, 2017 at 11:09:47
Perhaps consider migrating to Linux at least; or even Mac OSX? I have 2 Mac systems and run win-7 in a (BootCamp) dual boot on my Mac Mini; and XP in a Parallels VM on My MacBook Pro.

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#7
May 8, 2017 at 16:50:06
"Will probably resort to Re-Install"
Nothing beats a clean install.

How to clean install Windows 10 and create boot media: Refresh your Windows 10 PC
http://www.expertreviews.co.uk/soft...
https://www.tenforums.com/tutorials...


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