Solved Cannot re-install Windows 10

July 30, 2020 at 05:38:52
Specs: Win10, Intel core i7 2600/ 4GB
Am trying to re-install windows 10 on my PC, because it is giving more and more problems. I have safely tucked my private data on an external HDD. I don't know which problem is causing the following error when I run my Win 10 installation DVD: "Sorry, we're having trouble determining if your PC can run Windows 10". Please close setup and try again". When I try to download a new Win 10 iso file, Windows refuses to download one, because it cannot determine whether my PC can run Windows 10, which by the way is running now! An update of Win 10 refuses to run.

One of the problems that in the same session I can go into the internet and then in the same browser session I sometimes get an error "This site can't be reached".

I'm using Dashlane as a Password Manager. When I want to login to Gmail, every time it automatically gives my e-mail address and password, but then I have to give my PW again for verification and then I receive an email that my Google account has been recovered. This although I have the "Always log me into this website" box checked.

1. Is there a way that I can force a Win 10 installation on my C: drive?
2. Is it possible to format the C: drive and then run the setup with the same CD key that my current Win 10 shows in Magical Jelly Bean Keyfinder?

I would appreciate help. Regards


message edited by willem1933

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July 30, 2020 at 05:41:38
Follow up

If necessary I can Instaal another 500 GB HDD and disconnect the current C: drive, but then my question 2 becomes more relevant.

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July 30, 2020 at 09:28:58
✔ Best Answer
Did you delete the partitions during the installation? If not & there's nothing on the HDD that you need, select the “Custom: Install Windows only” option, delete ALL the partitions so that you have nothing but unallocated space. Create a New partition out of the space, then continue with the installation. When you click Apply, setup will warn you that an additional partition will be created as part of the process.

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July 31, 2020 at 08:35:54
Thanks for your advice riider,
Meanwhile, the following has happened. Yesterday evening when I tried to shut down Win 10 it would not do that but kept restarting, over and over again. Some days ago I deleted all the other partitions on the C: drive in the hope of making one partition only
This morning my PC would not start at all. So I tried to make a clean install via the UEFI - F8 and start from my installation DVD, I tried to use the repair possibility, but that did not succeed either because there were no restore points made. So I decided to reinstall. During the install deleted the existing C: drive, I made one C: drive with the unallocated space. So far so good, everything seemed to work, but when I restarted the mouse and keyboard do not work. Tomorrow I'll investigate further and let you know.

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August 2, 2020 at 04:26:56

Said I'd be back again. Have now got Win 10 installed with mouse and keyboard working. But there are still problems. Quite a number of times, both with Firefox and Chrome that I get the answer "This site can't be reached" (TSCBR) and I got an answer that is that, as examples, CCleaner, IOBIT Uninstaller, Win7 games from Winaero aren't allowed by Windows defender (WD). Ran a command "delete Windows Defender" and found that one cannot uninstall it, but one can disable it. I have since years a a paid subscription to Bitdefender (BD) Family Pack (=BD Total Security). Can I therefore safely disable WD and see if all these TSCBR errors diappear?

I have Firefox as default browser, which is I heard one of the safest Browsers, but if I click a link it opens in MS Edge. Earlier I had already disbled that and now did that again.

Thinking of going back to one of the Linux versions. Would appreciate your advice? Before also is forbidden in Win 10

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August 2, 2020 at 12:50:44
I just finished another Win10 installation on a friend's HP laptop. I did as I explained previously...backed up his files, then deleted all partitions & created a single new partition from the unallocated space. I used his Win7 product key, toggled off all the buttons near the end of the installation & selected "offline account" rather than providing an email address. After settling in at the Windows desktop, I configured a bunch of the desktop settings - unlocked the taskbar, changed the color of the taskbar, dumped Cortana & the search box, changed the notification area to display all icons, enabled desktop icons, changed wallpaper, & tweaked some of the file explorer settings such as unhiding file extensions.

Next I ran Windows Update, rebooted & installed the new version of Edge. I added Firefox as well. I won't go thru the whole list of software I installed but I want to mention WPD (Windows Privacy Dashboard). Johnw mentioned several times so I gave it a try. I just select "disable all" in the privacy section & reboot.

That's pretty much my base setup before getting into other software installations.

I should probably add that I was using the latest 64-bit ISO of Win10 from May 2020 & installed from a USB jump drive. You mentioned a DVD. The 64-bit ISO (which I downloaded via Linux) was 5.3GB & wouldn't fit on a standard DVD. The 32-bit version is 3.7GB. If you installed an earlier build, some of the settings you changed my have reset again after Windows Update played catch up. To check your version, right click on the start button, click Run, type winver & click OK. I have Version 2004 (OS Build 19041.338)

BitDefender was my go-to AV with Win7 but I've found Defender to be adequate so I don't feel the need for a 3rd party AV. If I use an Uninstaller, it's Revo. You can also uninstall using CCleaner. WPD can be used to remove MS Store apps.

There are a a lot of sites with fixes for "This site can't be reached".

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August 2, 2020 at 14:07:05

tak for a very clear and useful how to (re-)install win-10 - and sort t out to some great degree.

Although not a windows user at present (I ewes Mac these daze), I shall keep this post as a reference; for possible use anon. My brother has just bought an HP laptop and who knows what he may need to do at some future date; your info may be invaluable.
His daughter has a win-7 laptop which at some stage will need to upgraded to win-10; and again your info may be a useful reference.

Gold star and you may have an extra jelly baby...


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August 2, 2020 at 16:22:29
Jelly Baby? I think that's a limey candy. 😉 Not sure I ever had one, but a green apple Jolly Rancher will do.

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August 3, 2020 at 01:07:34
A certain (some say B) movie actor was into them in a big way. They were admitted into the White House, where he resided for a while, without any security checks; and he was apparently never without them in his big office with the squashed round table...?

Meanwhile, back at the ranch, who or wot is this Jolly Rancher?

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