Solved Cannot get NEW file when selcting new in flle menu

February 8, 2016 at 07:35:51
Specs: Windows 10
Using Propellerheads Reason 8.3.2. After closing a song file I went to the file menu to select "New" to create a new song. Rather than a new blank song file appearing two files showed up in my tray. They were both the file I just closed, one the sequencer and rack view the other file was the mixer view. When I clicked on them both the file I just close opened again. Attempted to open a new file several times and this is what happens. I want new and I get the last file I closed. What is going on.

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#1
February 8, 2016 at 08:56:07
✔ Best Answer
Are you using the latest update to the program? If not as first step get it and see if it helps.

If there is a way to uninstall and re-install the program without payment it would be worth a shot, assuming your computer handles folders generally without a problem.

Otherwise you might be better off to use the Propellerheads forum because there might not be many helpers on here that use it.

Always pop back and let us know the outcome - thanks


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#2
February 8, 2016 at 10:59:02
I was kind of thinking the same of doing a clean install. It says it is the most recent version of the program. Strange behavior. I will try to reinstall. Thanks for your feedback. I have a support ticket into Propellerheads.se and will wait to hear from them before doing anything drastic but a reinstall cannot hurt. Thanks for the support.

Mark


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