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Cannot burn music CDs from mp3 files under windows 10

Hewlett-packard / Hp pavilion dv9700 notebo...
August 4, 2016 at 02:44:43
Specs: Windows 10 Pro, Intel 6 Gb
Hi to all,
Like many people, I migrated ny HP laptop from win 8.1 to win 10, which was not a bad experience, except for one thing ...
Since that time, I can no longer burn a CD, neither with the built-in unit, nor from an external USB unit.
I tried any tips that I coukd finf on the net, included those suggested by HP. No way !
I feel utterly frustrated but I still hope that somebody will give me "the" solution.
Would you be this one ?
Thanks in advance for your help anyway.

See More: Cannot burn music CDs from mp3 files under windows 10

August 4, 2016 at 04:03:36
See if the info here is of any help; it refers to copying photos to a cd, but the principals are the same are the same for all files?

- and this is more general how to - much the same as above overall; but have a look-see regardless?

Incidentally - presumably the cd/dvd drive does play disks OK?

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August 4, 2016 at 06:48:37
Hi trvlr,

Thanks for your inputs, Unfortunately. link to 1st URL does not work (from Switzerland).

What I try to do is burning music CDs from mp3 files (which worked nicely with previous versions of windows).

Yes, I can read CDs without problem - what does not work is burning.

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August 4, 2016 at 07:28:10
The first URL in Post 1 appears to be broken. I believe the direct link for it is ...

i_Xp/Vista/W7/W10 User

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Related Solutions

August 4, 2016 at 07:32:33
yup - it dun get broken did that link... But XpUser hath given you a working version...

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August 4, 2016 at 09:53:50

I know I am a dummy, but the described procedure using Windows Media Player failed as usual ...

I suppose HP did not expect to have their portables migrated to Windows 10.

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August 4, 2016 at 10:30:13
In addition, I checked that burning a data CD DOES work. Burning a music CD DOES NOT work ! why ??? ...

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August 4, 2016 at 12:03:32
You could always use a third party program like CD Burner XP Pro. It's free and contains no malware, spyware, advertising, etc.

message edited by THX 1138

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August 4, 2016 at 13:17:08
I nominate #7 as the best answer ;-)

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August 4, 2016 at 13:29:34
I agree... as it's seems to be the most logical solution? Could be that win-10 has more bugs, dislikes etc. than we realise; not least burning music CDs from scratch?

@ClaudeB - Out of interest, is it possible to at least duplicate (copy) a music CD - be it a home made or commercial disk? (The home made disk having been made elsewhere, on another system?)

- and just to confirm; you have tried the method(s) detailed here in this M$ KB?

message edited by trvlr

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August 4, 2016 at 20:31:02
Hi trvlr,

I tried all sorts of burning programs (free or licensed), all of them with the same outcome !

For your info, I'll try to duplicate a music CD to check if it works, and I'll keep you updated.

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August 4, 2016 at 21:40:15
"I tried all sorts of burning programs (free or licensed), all of them with the same outcome"

That's a rather important piece of information you left out. So let's start over and tell us exactly what happens when you try to burn a CD, IE. error messages, behavior, etc. Post as much information as you can.

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August 5, 2016 at 21:55:17

I normally use a German software named "Ashampoo Burning Studio" with rich functionalities, which worked without any problem under windows 8.1.

I can also use the native Windows Media Player or a free program named "AnyBurn", or Apple iTunes to make a CD from a list.

Now, when I try to burn a music CD with any of these, the process will abort with various messages, but the result is the same.

The good news is that I succeded to burn a music CD with the external USB drive, using Ashampoo Burning Studio, if I activate the option to cache music files before burning (at reduced speed).

I am afraid I cannot tell more.
Thanks for the interest.

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August 6, 2016 at 01:37:21
I'm wondering if the problem is software compatibilty related. All works with win-8 but not win-10. Your degree of success as posted in #12 seems to point that way.

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August 6, 2016 at 02:42:21
So what ?

The German software I use is supposed to be windows 10 compatible, I really believe that the problem is due to HP. When I purchased my laptop, it was pre-installed with windows 8, which I upgraded to windows 8.1.

When I migrated to windows 10, it was working nicely, apart from the CD burning issue I stressed (which, by the way, seems to be shared by very many individuals).

I guess I'll have to survive in the present situation, until I must purchase a new laptop pre-installed with windows 10.

Anyway, thanks to all for your contributions.

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August 6, 2016 at 05:08:38
If it's an HP issue it may be a firmware update is required; but of course getting HP to acknowledge that possibility is another matter entirely.

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August 6, 2016 at 21:08:04
I agree ! in spite of many people complaining about this issue, HP never did more than giving useless turn-around tips on user forums !

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