Hi to all,
Like many people, I migrated ny HP laptop from win 8.1 to win 10, which was not a bad experience, except for one thing ...
Since that time, I can no longer burn a CD, neither with the built-in unit, nor from an external USB unit.
I tried any tips that I coukd finf on the net, included those suggested by HP. No way !
I feel utterly frustrated but I still hope that somebody will give me "the" solution.
Would you be this one ?
Thanks in advance for your help anyway.
See if the info here is of any help; it refers to copying photos to a cd, but the principals are the same are the same for all files? - and this is more general how to - much the same as above overall; but have a look-see regardless?
Incidentally - presumably the cd/dvd drive does play disks OK?
Hi trvlr, Thanks for your inputs, Unfortunately. link to 1st URL does not work (from Switzerland).
What I try to do is burning music CDs from mp3 files (which worked nicely with previous versions of windows).
Yes, I can read CDs without problem - what does not work is burning.
The first Tinyurl.com URL in Post 1 appears to be broken. I believe the direct link for it is ... http://www.dummies.com/how-to/conte...
i_Xp/Vista/W7/W10 User
yup - it dun get broken did that link... But XpUser hath given you a working version...
Hi, I know I am a dummy, but the described procedure using Windows Media Player failed as usual ...
I suppose HP did not expect to have their portables migrated to Windows 10.
In addition, I checked that burning a data CD DOES work. Burning a music CD DOES NOT work ! why ??? ...
You could always use a third party program like CD Burner XP Pro. It's free and contains no malware, spyware, advertising, etc. message edited by THX 1138
I nominate #7 as the best answer ;-)
I agree... as it's seems to be the most logical solution? Could be that win-10 has more bugs, dislikes etc. than we realise; not least burning music CDs from scratch? @ClaudeB - Out of interest, is it possible to at least duplicate (copy) a music CD - be it a home made or commercial disk? (The home made disk having been made elsewhere, on another system?)
- and just to confirm; you have tried the method(s) detailed here in this M$ KB?
https://support.microsoft.com/en-us...
message edited by trvlr
Hi trvlr, I tried all sorts of burning programs (free or licensed), all of them with the same outcome !
For your info, I'll try to duplicate a music CD to check if it works, and I'll keep you updated.
"I tried all sorts of burning programs (free or licensed), all of them with the same outcome" That's a rather important piece of information you left out. So let's start over and tell us exactly what happens when you try to burn a CD, IE. error messages, behavior, etc. Post as much information as you can.
Hi, I normally use a German software named "Ashampoo Burning Studio" with rich functionalities, which worked without any problem under windows 8.1.
I can also use the native Windows Media Player or a free program named "AnyBurn", or Apple iTunes to make a CD from a list.
Now, when I try to burn a music CD with any of these, the process will abort with various messages, but the result is the same.
The good news is that I succeded to burn a music CD with the external USB drive, using Ashampoo Burning Studio, if I activate the option to cache music files before burning (at reduced speed).
I am afraid I cannot tell more.
Thanks for the interest.
I'm wondering if the problem is software compatibilty related. All works with win-8 but not win-10. Your degree of success as posted in #12 seems to point that way.
So what ? The German software I use is supposed to be windows 10 compatible, I really believe that the problem is due to HP. When I purchased my laptop, it was pre-installed with windows 8, which I upgraded to windows 8.1.
When I migrated to windows 10, it was working nicely, apart from the CD burning issue I stressed (which, by the way, seems to be shared by very many individuals).
I guess I'll have to survive in the present situation, until I must purchase a new laptop pre-installed with windows 10.
Anyway, thanks to all for your contributions.
If it's an HP issue it may be a firmware update is required; but of course getting HP to acknowledge that possibility is another matter entirely.
I agree ! in spite of many people complaining about this issue, HP never did more than giving useless turn-around tips on user forums !
Yes (14) | ![]() | |
No (14) | ![]() | |
I don't know (15) | ![]() |