Brand new Transcend disk drive LED has problems

July 7, 2016 at 03:57:18
Specs: Windows 64
I bought a brand new transcend disk drive to read a new disk, but once I put it in the disk drive LED light flashes green for a while and then goes out. Nothing is shown on the computer either.

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#1
July 7, 2016 at 09:21:36
I assume this is a CD/DVD drive.

Does it show up as one of your drives?
Does it show up in Device Manager?
Have you tried restarting the computer with the drive connected?

Always pop back and let us know the outcome - thanks


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#2
July 7, 2016 at 11:32:57
I guess he meant transcend external hard drive. If its "brand new", its obviously defective. If I were you I will just return it for exchange or refund.

i_Xp/Vista/W7/W10 User


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