Solved Black Screen With Cursor WINDOWS 10 COLD START

July 16, 2016 at 05:03:39
Specs: Windows 10 Pro x64, 2.793 GHz / 4096 MB
First off my PC:
Processor: Core2Duo E7400 @ 2.8Ghz
Motherboard: Asus P5KPL-VM
GPU: Nvidia 9400GT (128-Bit with 512MB)
HDD: 1x 250GB SATA, 1x160GB SATA (OS Installed) and 1x60GB SATA (Small LAPTOP HDD)
RAM: 4GB DDR2 running in Dual Channel (USB to FSB RATIO is 1:1)
Windows: Windows 10 PRO 64BIT

I have been facing this issue for a while now. Whenever I start my PC from a cold start it sometimes gets stuck on a black screen after the Windows Logo with the responsive mouse cursor. I then have to force reboot the system.

Things I have tried
Reinstalling Windows and Letting Windows Install the Latest Drivers and did not install anything else and tested. Problem remained.
Updating Graphics Drivers to the latest from Website.

Problem remains. What could be wrong? I have been having this problem since a few months and this was present even on the older Windows 10 build.

Computing Tech Net

message edited by agalpha


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#1
July 16, 2016 at 08:09:21
"Whenever I start my PC from a cold start it sometimes gets stuck on a black screen"
You lost me there. Does it do it every time you start from cold or just sometimes? It will be more easy to diagnose if it is not intermittent.

A good start is to use Clean Boot to see if you can work out what is causing it:
http://winaero.com/blog/how-to-perf...

Also see if it does it in Safe Mode (see link on page).

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
July 16, 2016 at 11:08:35
It does it 3 out of 5 times. I have tried the clean boot and it happens there as well. Safe mode started fine BTW.
As far as drivers are concerned I have tried old as well as new drivers and also without drivers. Problem persists.

Computing Tech Net


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#3
July 16, 2016 at 17:40:42
✔ Best Answer
Run Tweaking.com - Windows Repair

Disable your antivirus program before running Windows Repair.
How to Temporarily Disable your Anti-virus
http://www.bleepingcomputer.com/for...
http://www.techsupportforum.com/for...

Start at Step 1 ( very important ) do all the steps until you get to the final step ( Repairs ) Reboot when finished.
Right click on the exe & click on > Run as administrator.
http://i1-win.softpedia-static.com/...
http://www.softpedia.com/get/Tweak/...
http://www.tweaking.com/
http://www.tweaking.com/content/pag...
http://i.imgur.com/Xc9NBsk.gif
http://i.imgur.com/VajIQFA.gif
http://i.imgur.com/TLWWxuk.gif


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#4
July 18, 2016 at 13:04:29
Thanks for the help but I found a solution. I just diabled Quick Boot option from the power management and it fixed the boot up issue. The boot takes about 30-40 seconds longer then normal now but still fine compared to the previous issue.

Computing Tech Net


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#5
July 18, 2016 at 13:29:29
Yes, that Quick Boot option can cause shutdown issues on some computers too.

message edited by Derek


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#6
July 18, 2016 at 16:37:21

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