Solved 2 separate computers, stopped letting me log in.

July 12, 2018 at 21:59:09
Specs: HP Laptop
I am storing files on my computer. Song lists. The first computer was a friends that was hardly used. It suddenly kept giving me a weird error message and there was no way to get rid of it. I bought a new computer. It was on my file. I took a walk. I cam back
And there was an extremely long password out of nowhere. I tried to restart and reset. Nothing. It keeps coming back. I have protection from viruses, worms etc. what could be happening?

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✔ Best Answer
July 13, 2018 at 14:14:57
Those little meeces seem to get everywhere, causing all manner of trouble 'n strife...

Thanks for posting back with your discovery...



#1
July 12, 2018 at 22:33:30
Are both using the same router/modem?

If so, reset the router & clean out the computers using > I have protection from viruses, worms etc

How to Reset a Router Back to the Factory Default Settings
http://www.ehow.com/how_2110924_res...
https://kb.netgear.com/9665/How-do-...
http://www.dlink.com/uk/en/support/...
http://www.belkin.com/au/support-ar...

“Infected” routers threaten death by DNS
http://triplescomputers.com/blog/ca...


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#2
July 12, 2018 at 23:34:52
"And there was an extremely long password out of nowhere. "
This doesn't make sense, it's not going to show you the password so how would you know it was a long one? What exactly were you seeing? Were you seeing a prompt to enter a password with a long series of dots? Sometimes password prompts fill the password field with dots all the way to the end so someone trying to figure out the password can't tell exactly how long the password you are using is.

"It keeps coming back."
What keeps coming back?

"I tried to restart and reset."
What do you mean by reset?

What was the weird error message on the first computer?

message edited by THX 1138


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#3
July 13, 2018 at 05:54:59
There are a series of dots that do not show the password, in the password field. When I delete and true my to enter my password, the password field immediately fills up with dots and doesn’t let me log on or erase them.

I reset the modem. Turning it on and off, even though the document I was working on when this happened, was a word doc.

I don’t remember the error message the first time. It was a prompt saying something went wrong and to do something, like reload the program, but the same error message appeared after following the prompt to correct the program.

The password field filling with dots, keeps coming back and won’t let me open with that password or use mine.

The program on the other computer was windows also Windows 10.

I tried turning off the computer and restarting it.


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Related Solutions

#4
July 13, 2018 at 06:32:31
A very long shot...

Clear history and cookies; reboot (power cycle the comptrr/s) and then see if you can logon?

You could use ccleaner to this end. Download it via another computer, copy to usb stick and run it from that stick on the affected computers. Let it do all it offers to do.

https://www.ccleaner.com

Get the freebie version.

message edited by trvlr


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#5
July 13, 2018 at 06:57:05
Polly1959: There are a series of dots that do not show the password, in the password field. When I delete and true my to enter my password, the password field immediately fills up with dots and doesn’t let me log on or erase them.
Sounds like a busted keyboard, or a keyboard with a key stuck down.

How To Ask Questions The Smart Way


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#6
July 13, 2018 at 09:28:45
I agree with stuck key on keyboard.

Davidw

message edited by Davidw


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#7
July 13, 2018 at 10:25:31
Would not stuck key also be showing itself whenever any other key was pressd, be it to type a user name, or just about anything else?

The keyboard itself can be checked by using another keyboard in place of the current one?If prpblem disappears then original keyboard is pbviously defective. However if the problem persists even with another keyboard, then clearly/presumably/logically the problem lies elsewhere?


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#8
July 13, 2018 at 11:15:54
trvlr: Would not stuck key also be showing itself whenever any other key was pressd, be it to type a user name, or just about anything else?
It would, but that would require the user to get past the initial logon screen. Remember on Win10, you don't type in a user name, you select it from a listing. Or Win10 just guesses which logon you want and asks for the password.

trvlr: The keyboard itself can be checked by using another keyboard in place of the current one?
A good idea, but how do you get Windows to ignore the laptop's builtin keyboard?

How To Ask Questions The Smart Way


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#9
July 13, 2018 at 12:20:34
It turned out that the mouse was causing the computer to malfunction. It was the same mouse that was used on the first computer that malfunctioned. Thanks for the feedback.

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#10
July 13, 2018 at 13:52:23
Great work Polly, thanks for getting back to us. This may help someone else some day.

You have to be a little bit crazy to keep you from going insane.


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#11
July 13, 2018 at 14:14:57
✔ Best Answer
Those little meeces seem to get everywhere, causing all manner of trouble 'n strife...

Thanks for posting back with your discovery...


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