Solved Why do people chime in when they don't know?

February 28, 2011 at 09:49:55
Specs: Any
A person has a machine that locks up and asks what the lights mean. So at this point we can already conclude they are on another machine to get help. But that doesn't stop others from weighing in and saying yes those mean something, you should look it up. The person who sold the machine may not have passed on the manual or it is on a site where they want you to pay for answers. In this case, it is for people with who know that machine to spell it out or point to where this person can get the documentation. If you don't know, please look for another question to answer. Pointing out the obvious clouds the issue and is not good form. I once saw a message that said if you are having trouble logging on click here. Pleeese, be more informative.

See More: Why do people chime in when they dont know?

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✔ Best Answer
March 1, 2011 at 02:41:35
I've been thinking about this and I honestly think that srobidoux is wrong. I'm not sure which post he was looking at that lead to the observation but I find, in general, that most answers to posts are useful and add to the solution. There are some extremely knowledgeable contributors here. TBH most threads here tend to be fairly short. I'd suggest hanging aroung the forums a little longer and examining more of the threads rather than commenting based on one, or a small number, of bad experiences.

I think there is more of a problem with the questions here than the answers (but I wouldn't be so naive as to suggest that this is easily solved). In common with other forums I see questions that are so vague that they cannot be answered, questions that could have been answered in seconds by recourse to Google, requests for help in pirating software, and an increasing number of obvious homework questions. Having used these forums for a few months now I don't see the phenomenon of useless replies to any great extent. Peer pressure is a great way of weeding out useless or misleading replies.

As to the question of testing people before they are allowed to answer questions, my views remain the same as before. There is no way that a test could be devised that would measure, in any coherent way, my ability to answer questions on such a diverse range of topics. No-one knows what questions will be asked tomorrow, so how could you test my competence to answer them? Any attempt to test will lead to a loss of contributors - the good along with the bad. It would be more appropriate to test people before they are allowed to ask a question!



#1
February 28, 2011 at 10:00:30
Everyone in here is a volunteer. We all work for free. Everyone has varying degrees of understanding. I see your point, unfortunately, it's not a perfect world yet.

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#2
February 28, 2011 at 10:25:59
OK. That's going to cut down the number of questions that I comment on quite drastically as very few people have exactly the same hardware and software setup that I do. But if you think that it is counterproductive trying to help others that's fine by me.

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#3
February 28, 2011 at 10:26:59
You just joined this site today & this is your 1st post. I don't know if your statements relate to this site specifically or just forums in general. But we (the "helpers") are not mind readers - the only info we have to work with is what's provided by the poster. What exactly do you propose we do when the poster states, "I can't logon to my computer, what's wrong?" & provides absolutely nothing else? Would you call an auto repair shop & say "my car won't start, what's wrong?" & not at least provide the make/model/year of the car? This is the crap that we, the helpers, have to deal with every day. Did you consider that the response that said "click here" may have been a link to a site that explained exactly how to fix the problem? Or it may have been a link to this: Click Here!

BTW, your question/statement should have been posted in The Lounge.


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Related Solutions

#4
February 28, 2011 at 10:40:57
Even if they are volunteers, there should be some guidelines that say to check through the previous replies and don't post what is already known. It's not only not helpful, it's very irritating to get that when you're machine or application is dead in the water. Thanks though.

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#5
February 28, 2011 at 10:50:59
If there is a better spot for it, by all means, move it or I can re-post it. Yes I am new to this particular site, but I have many years in upper tiers of tech support for two major global communications providers. So I do understand that people often don't give enough information. No problems with trying to clarify the system and nature of the trouble or even relate to something similar on another system. But if has to be more than just "yes you have a problem, refer to the manual".

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#6
February 28, 2011 at 11:04:16
"I have many years in upper tiers of tech support for two major global communications providers"

I'll leave that for someone else to comment on, I'm too busy laughing.....


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#7
February 28, 2011 at 11:07:50
I'll move this to the lounge. There are some older discussions out there regarding etiquette - but old enough that comments are locked now. For now, let me say please just read the other replies before saying the same thing. If you agree with whats there, give it a thumbs up instead of repeating. Thanks.

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#8
February 28, 2011 at 11:10:25
OK, I won't re-post it then.

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#9
February 28, 2011 at 11:28:04
srobidoux,

I understand where you're coming from. Nothing worse than lousy information. What I also see a lot on here in techs that "pile up" similar or winded and superfluous answers AFTER a suggestion or two or three has already been made to a problem. I find that kind of irritating myself. Maybe you could contact best Media: http://us.bestofmedia.com/us/feedba... and make some suggestions as to how the tech support forums can improve. There are a lot of issues with the information and posts on these "free" sites.

- People are allowed to post stupid, inane questions that do not make any sense, are poorly written and spelled. That shouldn't even be allowed (not sure how you could stop that though - some intelligent software that can check grammar & spelling?).

- People are allowed to post questions without giving their EXACT OS versions, or EXACT hardware make & model #'s, or exact error messages. That shouldn't be allowed.

- I would think that maybe some basic hardware/software/troubleshooting tests could be offered for members assistants (people who give out advice) that they would have to pass in order to post answers for tech help. That only makes sense though.

- Double questions are sometimes asked by the same person seeking help for the same problem. That shouldn't be allowed.

- Information Technology (IMHO) has enough issues within its own realm where the cart is often placed before the horse and where continuous improvement, accuracy, verification & accountability are not encouraged. This is why there are so many issues with technology & computers - software, protocols, Internet DNS (design flaw), SSL, WEP wireless encryption (design flaw), social networking, Malware, malware inside of HARDWARE (firmware malware), shoddy signature based Anti-Virus software that isn’t even CLOSE to being comprehensive in detecting what it should be detecting - Trojans, Rootkits, Spyware, Viruses etc; overall buggy or poorly written software, software that requires administrator privledges to run; PC, Server, PDA & phone OSes that cannot be secured (none of them are truly secure). Same goes for a free tech help site I'm afraid. It’s all one big mess.

Just my 2 cents...

PCG

Just another stupid saying...


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#10
February 28, 2011 at 11:40:00
I'd have a little more sympathy with the OP if they actually had a record of helping people on these forums. But it is a first post from someone who claims great technical knowledge yet has never provided help to anyone here. Show us that your opinions are worth listening to and I might have some respect for them.

As for PC GEEK's ideas, I think they are a recipe to lead to the demise of the forums. If you want people to pass tests then pay them for the help they give. Otherwise don't insult those who give their time for free to help others.


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#11
February 28, 2011 at 11:45:03
I couldn't disagree more ijack. I respect your opinion though. I'm not talking about taking an MCSE exam on here....just some basic and/or intermmediate tests that show some proficiency. There are a lot of donkeys (ppl who could be a lot better) in tech support, even more in forums.

Just another stupid saying...


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#12
February 28, 2011 at 11:52:19
It's pretty clear which posters give good answers and which don't. And the medals system helps in this respect. How are you going to test whether I can give good answers on questions about hardware, Windows, networking, Linux, programming, Solaris, web design, OS/2, databases, FreeBSD, iPads, ...?

The only way that you can test that is by looking at the answers that I give. And if that's not good enough for people using these forums then I have plenty of more profitable ways of passing my time, and plenty of more worthy causes to support.


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#13
February 28, 2011 at 12:04:05
Something like this could work (just read it this month, a customer of mine, a school asked me about online testing):
http://www.softwaresecure.com/US/ne...

Just another stupid saying...


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#14
February 28, 2011 at 12:33:52
I think you are missing the point PC Geek. If any of the regular helpers here were to be asked to take any kind of a test before they were allowed to answer a questions you would end up with is a forum full of questions and no answers. Most of the regular helper here gave up doing tests many years ago and cant see any need for any more just so as they can while away a few hours on the Internet and perhaps help somebody along the way.

When you consider that the contributers reside in places as far apart as Canada and Australia and all point in between, trying to administer anything like that would be an horrendous administrative nightmare, something I am sure that Justin could well do without.

As for answering question, it is one of those things about computers is that there is nearly always more than one answer to a question and there is very rarely an objective answer. It is the lack of objectiveness that allows forums like this to flourish as most answers are based on experience, not what a text book might say.

This is now in The Lounge where it belongs.

Stuart


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#15
February 28, 2011 at 15:45:57
I opened up this question so let me update. People are inevitably going to write a question without enough information to give a complete answer. You’d rather not see that, but at least they got the ball rolling. If you respond by repeating it in order to confirm what they are really asking, that’s absolutely necessary. Sometimes that very first question back will point them to what they have not been checking. Once there is enough to work with, If someone else has already answered, and you expand on that with additional helpful hints, that’s all the better. If you have info that may be based on another system, but will probably also help, go for it. But if you are making a statement that doesn’t provide a new way to proceed, then you should think twice. If it’s been said, rather than say it again, go to the other post and click thumbs-up. I think that’s partly where things broke down here - too many people were saying similar things of little use.

When first brought this up, someone pointed out that it belonged in the lounge. A wrong heading never helps. But a question was raised whether to pay any attention, because I’m new to the site. I mentioned my years in tech support not to make it sound like I know more about PC’s than most - far from it. I was re-directed here because I was asking a similar question and ran into what I call non-answers. And I think it’s partly a case of people not using the thumbs up, but rather adding more comments with no new info. What I have learned is that people who have a system down (or connection or an app.) are already frustrated. They may be newer than me, but they can recognize a reply that is not a good answer. If you are not one of the people doing what I described, then my frustration was not intended for you. Continue as you were. But since moderators can’t be everywhere, maybe if you folks who have been at this longer see what I am talking about, you can not only give the needed answer, but suggest to others that their posts need to be thorough and at the same time concise (not a core dump). I hope that helps.


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#16
February 28, 2011 at 15:47:41
I concur with Stuart S. When I have to prove my worthiness in order to supply tech support for free is the day I am out of here.

What I see happening here is that some folks see fit to reply to a thread without first reading all the responses above them. If they had, they might not respond as they did.

As far as answers like " consult your manual" go, that is sometimes the best answer. Just today I gave that advice to a poster after explaining why. We regular helpers get very frustrated with the folks that are too lazy to do even the most basic research before asking for help.

Stating they don't have a manual after it is suggested they consult one is a cop out. Most of the time we can provide a link to the manual in 2 minutes. They could do the same except for their laziness.

Hang around here for a few years and see how you view things then.

BTW, clicking on a member's name will show you their history. The forum lost account information a some point in the past so the oldest date is Feb 9, 2008. Many have been here years before that, myself included. You will also see response count there.


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#17
February 28, 2011 at 16:09:39
I didn't agree with the suggestion of testing but I think it's in everyone's interest to help see that other replies are not fluff. I'm no car expert but I once had a person at a parts supplier tell me that I can't be driving a Sunbird because the part number doesn't appear there. So I must have a Grand AM. That's definitely a more extreme case, but true. A person can be pretty inexperienced and still not need to go look in the driveway. As some of these machines get older, tracking down docs and drivers can be very time intensive unless you want to hand over some cash. Companies buy others and support of certain products goes away. A lot of manuals are not very complete and poorly worded, especially after translation. So why not go online and ask people who have solved this before? Thanks for the comments. I really think the bulk of the people know their stuff. But like with any forum, a few can generate a lot of posts that may raise eyebrows. Mine included I guess.

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#18
February 28, 2011 at 16:13:00
Another view?

Why do people chime in when they don't really know an answer? Because they want to be part of the community and feel like they are contributing something, anything, so they feel like they are connected to other people. We don't know anything about their personal lives or how they socialize.

In the 70's it was CB radios. Everyone (well almost everyone) wanted one so they could be part of a larger community. The fad lasted for several years. Now we have Facebook and Twitter. People spew their guts out just to feel like they are connected to someone, somewhere.

Bad answers here tend to fall by the way side. But maybe it helps someone feel connected who may have been otherwise very isolated.

If it keeps someone from being sad, then I think it's OK.

There are only two kinds of people who are really fascinating: people who know absolutely everything, and people who know absolutely nothing.
- Oscar Wilde
www.seadreamerphotos.com


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#19
February 28, 2011 at 16:24:03
Correction. There are 10 kinds of people:
Those who know binary and those who don't.
-unknown source.

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#20
February 28, 2011 at 16:33:16
PC Geek, slightly off topic, but you may be pleased to see that Google will be incorporating something into their search engine to marginalize the impact of useless content farms or content generating software as well as sites that only copy from other sites.

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#21
February 28, 2011 at 18:20:09
StuartS,

RE: "If any of the regular helpers here were to be asked to take any kind of a test before they were allowed to answer a questions ll you would end up with is a forum full of questions and no answers." Why would you assume that Stuart? And if you're right, then I guess I would think have a point about free online forums and the quality or diligence of the help being provided. I guess, for me, I wouldn't mind testing myself. Some hardware/software/networking testing, you know - nothing terribly thorough or harsh, MAY keep the donkeys away or at bay. I can feel the hesitation (& cries haha) against this idea, and I understand that, in that this is a "forum." But, some sort of certification process (though all I am proposing is a mild one) might take more effort, and I know the path of least resistance IS usually the human choice, but it could make this computing.net forum stand out a bit more.

I know from experience that searching forums for answers is one big p.i.t.a. You go to the top of the page to get the questions or problems being presented, then you have to page through all sorts of mindless mush with 100 people posting replies, or guesses, or their own problems that they're experiencing as it relates to the original person at the top of the discussion...now that's frustrating.

srobidoux,

If Google can do that (zero in on quality information), more power to to 'em, as we're all drowning in data & information overload.

Just another stupid saying...


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#22
February 28, 2011 at 19:53:59
PC GEEK: Why would you assume that Stuart?
Let me counter with another question: What makes your test so wonderfully awesome that I would want to take your test? Instead of looking at funny videos of cats, people getting kicked in the groin, and cats kicking people in the groin?

You need to keep the barrier to entry lower than the impulse to sign up and help. People come and people go. Those who don't help get ousted (or ignored) by the community. That's a good thing, and it's closer to how informal off-line communities behave.

How To Ask Questions The Smart Way


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#23
February 28, 2011 at 20:09:13
PC GEEK

How do you propose to stop anyone from commenting. Don't lose sight of how these forums work. The ads pay enough to support the servers and some personnel but there isn't enough revenue to justify policing the boards. We have moderators here of which I am one. I do some policing but use a light hand.

There are many helpers here that are professionals in the field. Some, like myself are self taught. I try to answer posts based on my knowledge. I don't even frequent most of the forums. Out of 36 forum categories I frequent 6 and occasionally browse a few others.

If you want to change anything here, try changing the quality of the posts. People for the most part do not follow the prompts on the home page. They don't supply system information or any details concerning their problem. After that they ask you to email them an answer. I assume this is because they can't be bothered to return and watch for any responses. Then there are the demanding posters that post and 5 minutes later ask why no one has answered them yet. Then of course, there are the ingrates that don't bother to come back after their initial post. You don't know if any suggestions have helped them, or if they even came back to read them.

As you can see, I have a quite different spin on things here.

This forum used to stand out more before it was bought out by Tom's Hardware. Now we get the folks that don't bother researching their problem at all. They come here asking sometimes stupid questions and then the very next hour are providing useless help to others. This has driven away many skilled helpers. Unfortunately, the replacement pool is not as deep.


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#24
February 28, 2011 at 21:02:35
Why would you assume that Stuart?

Because I have been her a bit longer than you have and know how the Internet in general and this system in particular works. It is not an assumption as the previous two posts will indicate.

To be honest, if I wanted an answer to a particular problem I wouldn't be looking here; I would be spending some time on Google and going straight to the horses mouth.

However that doesn't mean that this forum is a waste of time, the more time you spend here the more useful it gets. Serendipity is a marvelous thing when you let it do its work.

Stuart


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#25
February 28, 2011 at 21:21:27
Unhappily I see many threads here where the OP asks a reasonable question and a helper asks for more information which in the next post the OP happily provides BUT the helper never comes back to finish the thread. Might be off topic but it's just an observation. (I know too that in 99% of the cases the OP never comes back to thank even when his post is answered satisfactorily and this comment by OtheHill This forum used to stand out more before it was bought out by Tom's Hardware. Now we get the folks that don't bother researching their problem at all. is so very true.

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#26
February 28, 2011 at 21:29:12
Ewen

Can you cite some examples of what you describe about helpers not returning. I ask because occasionally I will ask for more information because I know it is needed. However, I may not know the solution to the original problem. Or because of time differences there may be a substantial lag between responses.


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#27
February 28, 2011 at 22:04:16
Well....just thinking out loud here. Interesting discussion. I guess what it all boils down to is that in most cases you get what your pay for, and free is free (which isn't much). But then sometimes free advice can save your butt...and some $.

Just another stupid saying...


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#28
February 28, 2011 at 22:32:36
I see you have this message included in the update notice: "Remember: In order to ensure Computing.Net remains the best place for Technical Support on the Internet, you should always followup to replies that you receive letting the poster know if the information was helpful." But I wonder if people get that far down into the message at that time. Maybe the thing to do is send it separately after some time delay and ask "If you got your answer, did you remember to let the poster know?" Just a thought. Not sure how practical that is.


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#29
February 28, 2011 at 23:00:56
Stuart,
You mentioned Google, but that is exactly how I arrived at your forum. The posts were apparently out there for the search engine to match up. I don't know that I'm actually at the horses mouth until I get that Ahah! moment. And these days it's increasingly rare that the necessary information can still be obtained from the manufacturer. At least it seems that way when you're trying to keep older machines from getting tossed. Product lines change hands, support dries up and it's almost as if some things never existed. If you're always running the latest and greatest, then that wouldn't be the case.

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#30
March 1, 2011 at 01:11:23
"...so the oldest date is Feb 9, 2008..." ... (#16)

OtheHill ... retrieval has now been altered (good show!)

... one of your(s) posts goes back to (click >>) 2003 ........... source

.
Angel Decoy
... Posting is provided "AS IS" with no warranties
http://img132.imageshack.us/img132/...
Grrrr... ...im


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#31
March 1, 2011 at 02:41:35
✔ Best Answer
I've been thinking about this and I honestly think that srobidoux is wrong. I'm not sure which post he was looking at that lead to the observation but I find, in general, that most answers to posts are useful and add to the solution. There are some extremely knowledgeable contributors here. TBH most threads here tend to be fairly short. I'd suggest hanging aroung the forums a little longer and examining more of the threads rather than commenting based on one, or a small number, of bad experiences.

I think there is more of a problem with the questions here than the answers (but I wouldn't be so naive as to suggest that this is easily solved). In common with other forums I see questions that are so vague that they cannot be answered, questions that could have been answered in seconds by recourse to Google, requests for help in pirating software, and an increasing number of obvious homework questions. Having used these forums for a few months now I don't see the phenomenon of useless replies to any great extent. Peer pressure is a great way of weeding out useless or misleading replies.

As to the question of testing people before they are allowed to answer questions, my views remain the same as before. There is no way that a test could be devised that would measure, in any coherent way, my ability to answer questions on such a diverse range of topics. No-one knows what questions will be asked tomorrow, so how could you test my competence to answer them? Any attempt to test will lead to a loss of contributors - the good along with the bad. It would be more appropriate to test people before they are allowed to ask a question!


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#32
March 1, 2011 at 05:39:04
I don't know. I see a few different discussions going on here. The first I see is the OP seems to be upset by what they refer to as fluff responses where the responder has restated what another responder has said just maybe in a different way or the responder has posted something like
Click here

I must admit I do this rather often. Some responses require a lot more work than others. By the time I respond I have already put in a great deal of time on the issue because I am not a IT pro I am just a wanna be. I intend to give good advice though so I research a good bit before responding. Having done this I do not always have time to type out every step I have found to fix the issue so I post a link where they can follow the steps themselves. Also I like seeing responses reworded by others as there are some here and on other forums that seem to forget that they are responding to someone that may make a living as a dishwasher rather than a network administrator.
The next discussion I see is the OP wants us tested. Hmmmmm is the test free??? Am I to be paid for my responses after acing this test if not then I am not taking your test. Are we to be given a different test for all the different forums we want to participate in? I don't have any certifications yet nor my degree does this mean I can no longer respond?
Another well point made rather than actually part of the discussion was that finding information on older equipment is difficult. There are quite a few questions asked here about older machines and as far as I can tell they all get responses. I understand what the OP is saying about companies changing hands and older stuff going by the way side but I have a few machines here over ten years old and have no trouble getting information I just have to put in some effort.

Likely


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#33
March 1, 2011 at 06:05:46
ijack

My sentiments exactly.


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#34
March 1, 2011 at 06:54:03
I notice that sometimes an answer is posted and then 10 minutes later someone else posts the exact same solution. Some people just do not read the thread when answering, Happens all the time.
The OP of this thread is far from being a qualified person for answering technical problems IMHO.
Blowing his horn was quite comical in response #5.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#35
March 1, 2011 at 07:59:19
XpUser4Real,

Dont'cha HATE THAT! It's like that commercial where two guys are playing tennis, then a few people go down on the court and start trying to play tennis, then before you know it, the whole court is full of idiots trying to hit the ball.

http://www.youtube.com/watch?v=Whqq...

Tech Forums can be like that. Oh well....

Just another stupid saying...


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#36
March 1, 2011 at 08:06:06
"I have many years in upper tiers of tech support for two major global communications providers"

I'll leave that for someone else to comment on, I'm too busy laughing.....

That's my reaction EXACTLY........ROFLMAO.........tier 1 support seems a lot more likely to me...

I concur with Stuart S. When I have to prove my worthiness in order to supply tech support for free is the day I am out of here.

To date I've written in excess of 100 computer related exams. That may seem like a lot but considering I've done two, two year diploma courses and numerous certs, this is no surprise.

I originally found this site back when 98 was first released (so now you know how long I've been hanging out and helping here!) I had just got it and needed some help. Would I have written an "exam" to become and unpaid helper on a "tech help site". No. Would any "free" tech help site survive if they required their helpers to write exams. No.

PC Geek with regard to your idea about testing. While I'm happy you don't mind testing yourself. I have no need to test myself. As previously stated, I've written so many exams, I couldn't be bothered to write one to be an unpaid helper........and I wouldn't. I think StuartS is 100% correct, you'd have a lot of empty "free" forums with very few, or no, helpers. Sure you might be ok with writing an exam, but I'd wager the vast majority of us wouldn't be.

OtheHill also hit the nail on the head with regard to responses we often make like "RTFM". I respond like that a LOT in forum. Why, because I see people asking questions they could easily figure out for themselves if they only tried. The problem is, most people seem to be too lazy to do it for themselves. If they respond with "I don't have the manual any more" I tell them to go searching it.

RTFM and "google is your friend" are two phrases I frequently use and if you don't like it, feel free to go elsewhere with your laziness, you won't break my heart. That's not to say I think everybody is lazy but the ones that are obviously lazy, I do that to them.

I will however spend time helping someone who's having problems asking a clear question. Be it because English isn't their first language, or because they lack knowledge. If you're not lazy, I'm happy to help. If you're just being lazy, I won't........period end of story.

To be honest, if I wanted an answer to a particular problem I wouldn't be looking here; I would be spending some time on Google and going straight to the horses mouth.

You know StuartS it never ceases to amaze me how many people don't really know how to search using google. I'm guessing you do. I'm only "average" when it comes to searching stuff. My wife, who's completely self taught on computers and has been using them as long as I have is a search guru. When I'm having trouble finding something, I ask her to look it up for me. She always finds what I need..........even when I can't.

For those of you who don't know, if you want to use google to search for something specific on a particular site, use the following format for your search:

site:websiteaddy <search string>

It's been my experience, a search like the above can, and often will, be more effective than using the weak search engines a lot of different sites have to offer. I'm not blaming any site's search engine, but they can't compete to any of the big search engines, so people should use them (ie: google, etc)


I also totally agree with ijack's response (#31)

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#37
March 1, 2011 at 08:15:10
@PC GEEK response #35
Great explanation LOL

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#38
March 1, 2011 at 08:22:51
I don't really understand why ppl here think srobidoux's post in #5 is so funny. He could be experienced, he may not be...so what?

Re: testing...ALL I am suggesting is something easy, and yet many here are against it - some very adamantly. If they're against it so much; it makes me wonder what skill sets those ppl really have here, and why ppl are so afraid of this idea? It's just curious is all. Maybe more people are Googling than should be. I will Google and post links to describe a process or a fix just to save time for me from writing it all out in text.

No one wants to test, yet, we still have this strange need to come here and prove our worthiness...don't we? What's the difference?

Curt - this is such a thing as being OVER certified (haha).

Just another stupid saying...


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#39
March 1, 2011 at 09:09:53
I'll repeat. Then I'm out of here.
1. I mentioned experience because the first thing I ran into was a comment that I probably didn't have any.
2. I said if you're not doing this, then my comment wasn't intended for you.
3 I never suggested that anyone should be tested. Please read.

Last post or query here of any kind. End of line.


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#40
March 1, 2011 at 10:37:49
"I don't really understand why ppl here think srobidoux's post in #5 is so funny. He could be experienced, he may not be...so what?"

He may very well be experienced, but he has done nothing to prove (or disprove) that he possesses any experience at all. He just became a member yesterday & the only thread he's been involved in so far is this one. And all he's succeeded in doing is critiquing how the form is run & the quality of the helpers replies. You've got to earn your stripes around here & in my eyes, he currently has zero. And until he starts answering tech questions & showing that he in fact does know something about hardware/software, he's nothing more than a newb. His claims about working "many years in upper tiers of tech support" don't mean sh!t if he doesn't back them up. In other words, put up or shut up!

As for being tested, we are tested every time we respond to a question. If you don't give quality responses, you don't last long around here, right, Dave the Snakes? lol


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#41
March 1, 2011 at 10:47:32
hey, dave was great...LOL

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#42
March 1, 2011 at 10:52:15
mick,

"If you don't give quality responses, you don't last long around here, right, Dave the Snakes?"

How so? Moderators remove your account or do they give 'em hammer time (that can be fun I guess)?

Just another stupid saying...


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#43
March 1, 2011 at 11:37:43
srobidoux ... one has to have thicker skin!

... stick around (pssst! change your username) participate you'll be alright no one will know.

"...many years in upper tiers of tech support..." ..... I liked that!

.
Angel Decoy
... Posting is provided "AS IS" with no warranties
http://img132.imageshack.us/img132/...
Grrrr... ...im


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#44
March 1, 2011 at 11:49:01
... stick around (pssst! change your username) participate you'll be alright no one will know.

"...many years in upper tiers of tech support..." ..... I liked that!

Yeah, we all need some "upper tiers of support" in these forums, it would make me feel a whole lot better to know that someone at that level would offer free tech support.....

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#45
March 1, 2011 at 11:53:49
Just ask Curt R ALL the questions! He's so G*d d@mned smart!

;-)

Just another stupid saying...


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#46
March 1, 2011 at 13:56:03
Dave the Snake was brilliant.

Brightened up many a dull day. Cant help remembering him asking how to take a CPU apart so he could find out how it works. At least he knew what a CPU was!

How so? Moderators remove your account or do they give 'em hammer time (that can be fun I guess)?

There is only one thing worse than being talked about and that is being totally ignored!
Oscar Wilde.

Stuart


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#47
March 1, 2011 at 14:12:42
PCG

Curt - this is such a thing as being OVER certified (haha).

LOL - I hear what you're saying and without meaning to be glib, my personal take on life is that it is all about learning. I plan on learning as much as I can, whether it has to do with my work or not. Anything I don't know is something I'd like to learn something about.

I've met people who think they know enough and basically stop learning. I don't understand that.......it makes no sense to me to allow yourself to become stagnant. I've always thought of the brain as a muscle and I like to exercise mine regularly!

Regardless, specifically with reference to my work.........computers and the computing industry change very fast. One needs to change with them or find yourself outdated. As the industry changes, I've had to learn more to stay current I suppose the same is true for most people who work in industry and have for any length of time. I suspect I'm not the only person in here with a long list of qualifications. Smart computer geeks who want to:

A) have job security
and
B) make lots of $$$

keep as current as they possibly can with regard to their knowledge and abilities. I know I do.......that's why I have job security and make good $$$. If that means being overqualified (as well as just plain curious) then I am and I admit it with no shame.

How so? Moderators remove your account or do they give 'em hammer time (that can be fun I guess)?

I can't speak for anybody else, but I frequently delete ridiculous responses, insulting responses, and obviously wrong responses.

As moderators, none of us are allowed to delete user accounts or ban anybody. All we're allowed to do is edit/move/delete threads or delete individual responses inside a thread.

Yeah, we all need some "upper tiers of support" in these forums, it would make me feel a whole lot better to know that someone at that level would offer free tech support.....

Well, if you consider a helpdesk as being tier 1 and the people who actually are able to fix things as being tier 2, then I'm tier 2 support. I can only speak for where I work, but there is no "higher" tier of support for the phones and network here than me. My boss can't be considered support since he's management and I was hired specifically to maintain, manange, and support the network here. It would be a grand waste of his time to have him fielding calls to find out why a user suddenly lost connectivity, or have him doing the day-to-day management of the network.

I help out in here for free.

I know I'm not the only person who helps out in here that is higher than tier 1 support.

Just ask Curt R ALL the questions! He's so G*d d@mned smart!

LOL

Don't I wish. If I had all the answers, I'd be rich, retired and lounging on a whitesand beach in the Phliippines with a nice cigar in one hand and a glass of iced tea in the other

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#48
March 1, 2011 at 23:30:06
OtheHill I can appreciate your comments regarding the time lag (I'm in Australia). I flag the posts that interest me and this is where I note the lack of response.

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#49
March 2, 2011 at 18:34:41
"Dave the Snake was brilliant"

Brilliant isn't a term I would use. I still remember the argument about cleaning motherboards by washin them with soap & water. Always reminds me of this: Memory Dump


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#50
March 2, 2011 at 22:19:17
... "Dave the Snake" ??? <<< was that someones username? (lost me!)

... would appreciate some links

.
Angel Decoy
... Posting is provided "AS IS" with no warranties
http://img132.imageshack.us/img132/...
Grrrr... ...im


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#51
March 3, 2011 at 00:38:14
This website is so goddamn lame any more, I dunno why I still come here.

Instead of computer discussions, all we get are stupid ass threads like this one.

This whole site should just shut down already.


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#52
March 3, 2011 at 04:13:45
fmwap,

You read through 50 posts to say that?

Wouldn't it be easier to avoid the Lounge and just read the regular forums?

Or wouldn't you get enough attention that way?

There are only two kinds of people who are really fascinating: people who know absolutely everything, and people who know absolutely nothing.
- Oscar Wilde
www.seadreamerphotos.com


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#53
March 3, 2011 at 05:26:33
fmwap

If you don't like the occasional diversion then what about these two threads.

http://www.computing.net/answers/th...

http://www.computing.net/answers/we...


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#54
March 3, 2011 at 07:47:16
fmwap

The only thing "lamer" than this thread is a dumbass like you coming in here making a little rant like you just made.

I have a question for you..........did your mother have any children who actually survived childbirth?

Personally, if it were under my control, I'd ban you right now considering how you feel. Heck, I'd ban your IP and just to be safe, your provider's network too.

But I suspect you like attention far too much to go away so I'm quite sure we'll be hearing back from you........

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#55
March 3, 2011 at 09:07:42
Mavis

Dave the Snakes was a user on this forum. He was famous, or infamous depending on your point of view, for having some of the most outlandish ideas you could think of. I could not never work out if he was just plain stupid or he was doing it deliberately just to give us a laugh.

http://www.computing.net/userinfo/3...

Stuart


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#56
March 3, 2011 at 09:50:04
... thx StuartS ya >>#4 was enough for me to stop ... lol

.
Angel Decoy
... Posting is provided "AS IS" with no warranties
http://img132.imageshack.us/img132/...
Grrrr... ...im


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#57
March 5, 2011 at 13:10:21
Didn't Dave the Snakes tell someone here that he cleaned his cd's with peanut butter? I remeber the discussion about washing your motherboard.

Likely


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#58
March 12, 2011 at 09:17:46
Going right back to #3

Would you call an auto repair shop & say "my car won't start, what's wrong?"

Hmm, some of the recent posts I've seen are more like:
"There's something wrong with my car - fix required", without saying whether it's the brakes, engine, tyres, trunk jammed etc.

A lack of technical knowledge is to be expected but it makes me wonder how some of them get on when trying to fill a cup with water without assistance.

Please come back and let us know how you got on.


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#59
March 12, 2011 at 11:35:06
I've been off & on in Computing.net since '04; I guess I never really realized how many ppl in here asking for help just plain lie (or "forget" all the facts shall I say?) about their initial issues. It's always after 20 Questions from the tech that you realize that the machine was given to them by someone in non-working order, or it HAD a virus, or they dropped it, or it suffered a voltage spike from a thunder storm or the dog peed on the keyboard. And yet...we morons (the geeks trying to assist) come back for more abuse. Must be some sort of sickness with us....?

Just another stupid saying...


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#60
March 23, 2011 at 14:02:38
I think I'll give up when I see the question " My dog peed on my keyboard......help."

Likely


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#61
March 23, 2011 at 14:03:56
My dog peed on my keyboard......help.
Stick it in the dishwasher; use the low heat settings.

How To Ask Questions The Smart Way


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#62
March 23, 2011 at 14:16:17
But put some salt on it first to help absorb the pee.

There are only two kinds of people who are really fascinating: people who know absolutely everything, and people who know absolutely nothing.
- Oscar Wilde
www.seadreamerphotos.com


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#63
March 23, 2011 at 16:05:10
No, actually the first thing to do is to unplug the keyboard, then wrap the cord around the f*cking dog's neck & strangle it...

MOOOOooove! OH and you're welcome!


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#64
March 23, 2011 at 16:29:48
Nah, strangle it before it has a chance to cause the problem.
Prevention is better than cure.

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#65
March 23, 2011 at 17:40:01
You're going to strangle a keyboard? How?

There are only two kinds of people who are really fascinating: people who know absolutely everything, and people who know absolutely nothing.
- Oscar Wilde
www.seadreamerphotos.com


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#66
March 23, 2011 at 19:40:06
...can ya strangle a keyboard? I don't think so...

...but you CAN (and it's wonderful fun) play 101/2/3 or 4 key pickup.

MOOOOooove! OH and you're welcome!


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#67
March 23, 2011 at 21:30:21
This leads me to think that with all the porn sites about why do we not get questions about cleaning something else out of our keyboards or speakers or off our monitors?

Likely


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#68
March 24, 2011 at 01:09:20
... ha ha "likelystory" looks like that thread (was going to suggest Kleenex) has been hosed!

.
Angel Decoy
... Posting is provided "AS IS" with no warranties
http://img132.imageshack.us/img132/...
Grrrr... ...im


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#69
March 24, 2011 at 05:05:57
likelystory:

Off our monitors?

Congratulations!!!

There are only two kinds of people who are really fascinating: people who know absolutely everything, and people who know absolutely nothing.
- Oscar Wilde
www.seadreamerphotos.com


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#70
March 24, 2011 at 11:42:07
Shhhhhhhhh!!!! That's our little secret okay?

Likely


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#71
March 24, 2011 at 13:10:30
To get back to the keyboard problem.

I've now put the dog in the dishwasher (low heat setting), but the keyboard still isn't working. What did I do wrong?

Oh yes - does anybody know of a good forum where I could ask about a small problem with my pet?


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#72
March 24, 2011 at 15:47:58
Pet? Problem? Ah...just take your pet over to meet the neighbors Pit Bulls, or Rottweilers...
(Then just get another one. Pets are like printers - disposable. When they "expire", just get another 1).

MOOOOooove! OH and you're welcome!


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#73
March 26, 2011 at 19:01:53
I've now put the dog in the dishwasher (low heat setting), but the keyboard still isn't working. What did I do wrong?
Did you remember to include fabric softener?

How To Ask Questions The Smart Way


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#74
March 27, 2011 at 03:57:13
Fabric softener? In a dishwasher!

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#75
March 27, 2011 at 05:17:44
It makes the fur soft and fluffy, while helping eliminate static cling.

How To Ask Questions The Smart Way


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#76
March 27, 2011 at 06:16:14
LMAO!!!

Human beings, vegetables, or cosmic dust, we all dance to a mysterious tune, intoned in the distance by an invisible player.

Albert Einstein


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#77
March 27, 2011 at 10:06:34
I would have thought the stuck on egg yolks on the plates in the dishwasher would have been enough for the pets coat also you may try www.ithinkiscrewedmypet.com look for the wet dog forum on the lower right side of the page.

I've now put the dog in the dishwasher (low heat setting), but the keyboard still isn't working. What did I do wrong? Did you rub the pets nose on the keyboard before washing the pet?

Likely


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#78
March 27, 2011 at 10:14:15
Did you rub the pets nose on the keyboard before washing the pet?

That explains everything. I picked the wrong end to rub on the keyboard. Although the bad news is that it's still not working, the good news is that I don't feel like using it anyway.


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#79
March 27, 2011 at 10:23:16
From the dogs point of view: If you rubbed my hind end on a keyboard before tossing me in the dishwasher I am sure I would not be in a hurry to fetch your slippers either. After all of this you don't want to play with me anymore? Remember I know where you sleep and where your slippers are. If I can not get to you to bite you in the @$$ while you sleep you had better look for a surprise in your slippers!!!!!

Likely


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#80
January 12, 2015 at 06:20:22
Whatever happened to Dave the Snake? Some other old-timers have left too. KTTD is another one I can remember.

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#81
January 12, 2015 at 22:31:18
I don't know, and I hereby stop the insanity!

To err is human but to really screw things up, you need a computer!


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