Solved Where to address email sent to me by info@Computing.net?

Hewlett-packard / Officejet 6210
February 6, 2016 at 06:28:27
Specs: Windows 10
I have received an email from the info@computing.net
I tried to reply but the message was returned.
Can I have a valid email address to write to, please.
Thank you.
JG

Jeannine


See More: Where to address email sent to me by info@Computing.net?

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✔ Best Answer
February 6, 2016 at 07:27:50
Well that surprised me and I see your point entirely - thanks for the info. I've alerted the webmaster to this post. Not sure when he'll be around so keep watching.

Always pop back and let us know the outcome - thanks

message edited by Derek



#1
February 6, 2016 at 07:07:20
What was in the email? Usually it's to tell you that you received a private message or that someone replied to one of your posts. If you don't want to receive them, change your settings. Just click My Home at the top/right of your screen, then click Settings.

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#2
February 6, 2016 at 07:14:06
Yes, it is almost unheard of to receive a message from Computing.Net that needs a reply. They are for information, hence it is normally a one way thing.

Always pop back and let us know the outcome - thanks


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#3
February 6, 2016 at 07:24:14
Thank you for the feedback.
That was the email received by the one I wanted to address back.


http://www.computing.net/

Hey there, Jeannine Greene,

You've been away from Computing.Net for awhile, and we can't help it - we're feeling a little neglected. According to the best psychological experts, good relationships are built on frequent communication. It's just that, you came by and created a cool username and got involved in our community and all. We'd love to hear from you again, and gosh, well, things just haven't been the same without you.

If it perks your interest, here's a pile of our most recent threads. We know you'll find something in there that intrigues and delights.

Looking forward to seeing you back in action on Computing.net!

Yours,
The Computing.net Community Team

Reply:

Good afternoon,
Thank you for your email.

Indeed I have not visited your site for a long while; this is good news for me as it means I have not had any major problem or avoided to contact you for trivial questions.

I would not be able to go online and hope to help out people as my capacities are very limited in the world of computing.

However I have always been very grateful for the help I have received and always made a point of thanking the people involved.

What am I supposed to do? Leave! I do not really want to. Stay and I cannot create problems for the sake of it.

Thank you again for all the help in the past and please allow me to stay on until such day I will need help.

Jeannine


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Related Solutions

#4
February 6, 2016 at 07:27:50
✔ Best Answer
Well that surprised me and I see your point entirely - thanks for the info. I've alerted the webmaster to this post. Not sure when he'll be around so keep watching.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#5
February 6, 2016 at 08:13:24
Thank You Derek.
I also thought it was a little harsh!

Jeannine


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#6
February 6, 2016 at 08:37:35
Next thing they'll be inviting you out for coffee ' n cake...

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#7
February 6, 2016 at 10:21:19
I think I detect the hand of the parent company here. This sort of intrusive marketing is quite unlike the computing.net of old. Makes me want to puke.

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#8
February 6, 2016 at 11:47:28
Could be... I don't recall our getting such "messages/prompts" in the days when CN was independent...

I get similar from at least one other forum where I used to be a regular, alongside here; and still occasionally drop in.

message edited by trvlr


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#9
February 6, 2016 at 12:37:36
"Makes me want to puke"
Yes indeed.

Always pop back and let us know the outcome - thanks


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#10
February 6, 2016 at 17:08:03
Hi Jeannine Greene,

Thanks for the feedback. Indeed this is a normal message that gets sent out to users who have been gone from the site for a while. There's no need to worry.

Thanks!
Justin


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#11
February 6, 2016 at 18:47:52
" I think I detect the hand of the parent company here. This sort of intrusive marketing is quite unlike the computing.net of old. Makes me want to puke."

Agreed. Didn't think we had fallen to the level of shaming people around here.....

"...normal message that gets sent out to users who have been gone from the site for a while. There's no need to worry."

Really?

"Channeling the spirit of jboy..."


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#12
February 6, 2016 at 23:59:22
I read above:

... this is a normal message that gets sent out to users who have been gone from the site for a while.

My last post was on December 15th!

Jeannine


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#13
February 7, 2016 at 01:48:44
I come to this site almost daily since about 2003, to learn and to occasionally try to help. Usually the questions I read have already been replied to by helpers with more knowledge than I have, or who writes faster ;).
I almost only log in to the site when I reply to a question, so I receive the same mail regularly. I see them as a friendly reminder that both I and computing.net exists.

Nigel

Wind slow


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#14
February 7, 2016 at 07:09:59
I'm not entirely against the idea but I find some of the verbiage a bit jarring, drippy, and too obviously automated marketing. I think there is scope for improvement.

Always pop back and let us know the outcome - thanks


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#15
February 7, 2016 at 09:55:21
Hello Jeannine Greene,

Yes, I believe the timeframe is one month (or somewhere around there), so that sounds accurate.

This system/logic actually isn't new at all. Its been around for at least 3 years, and most likely more. I can't remember exactly when it was added. I just remember it was quite a while ago.

As for the content of the message, I agree its sounds a little "marketing-like." However, the goal of the messaging was to not sound so dry like a lot of these messages usually do. Honestly, I could see arguments on either side of the issue. But rest-assured this isn't some "new-fangled" idea.

Thanks!
Justin


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#16
February 7, 2016 at 11:06:25
For starters:
"you came by and created a cool username"

If that is trundled out automatically then it surely doesn't apply when folk like me use their own birth name.

Maybe we should submit our own re-writes. I think it might be possible to improve things without making them sound dry.

Always pop back and let us know the outcome - thanks


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#17
February 7, 2016 at 13:12:48
Sounds like some dude is reliving the 60s again... "cool" went out with fab etc. an age ago...

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#18
February 7, 2016 at 17:05:05
Hi Derek,

If you'd like to submit some ideas for changes, I'd be more than happy to make them... assuming they aren't crazy :)

Justin


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#19
February 7, 2016 at 18:17:10
Well, what I had in mind was folk chipping in with ideas but here's a quick shot:

======================================================
Hey there, XXXXX XXXXX

You've been away from Computing.Net for quite a while, so we hope this means your computer kit is behaving itself. Please remember that we're still here and happy to help any time you need us. If the "boot is on the other leg" and you feel able to help others, then your ideas and suggestions would be more than welcome whenever you can spare the time.

Here's a pile of our most recent threads. We hope you'll find something there that sparks your interest.

Looking forward to seeing you around again on Computing.net!

Yours,
The Computing.net Community Team
======================================================

I'm sure there is plenty of room for improvement - I've just made a start by taking out what I felt were the gushy bits that's all.

By the way, I hope Jeannine Greene isn't collecting an email every time we input otherwise she will be getting well fed up with us.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#20
February 8, 2016 at 06:00:17
Derek,

Thanks that sounds great! Anyone else have any input? If not, I can change it tonight.

She won't be getting e-mails unless she has it set to receive emails about replies, which she could turn off in settings.

Thanks!
Justin


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#21
February 8, 2016 at 06:23:53
Mr Weber,

This is all getting very unpleasant and when you refer to 'she', I have a name and that is 'Jeannine'.
I used it to ask a simple question and I found some pleasant and helpful people took part into a follow up.
I do not find your comment constructive and perhaps we could bring this discussion to an end.
The purpose of my emails setting 'on' is to get a reply if I need to raise to question. It may as well be turned off is I am to receive this sort of feedback.
Regards
Jeannine G

Jeannine


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#22
February 8, 2016 at 12:24:40
Jeannine Greene,

I'm sorry if I offended you, I was referring to you as "she" in response to the post from Derek where he already included your name. I thought the pronoun would be sufficient in this case as it was continuing a conversation, but I can see where it might come off as offensive.

I am sorry about that. If you would like me to remove this thread so you don't get anymore followups, let me know.

Justin

message edited by Justin Weber


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#23
February 8, 2016 at 15:41:26
Actually Jeannine this is a help forum and everyone chips in with their comments and help suggestions. Most helpers write as they speak and are not always as word perfect as they would be in a formal letter for instance. One way or another we have all benefited by their input and it is unfortunate that you have taken exception to the tone of the thread. You should not let this cloud your judgement and you should continue to make use of the forum in the future.

Regards Ewen.

PS to Derek: It's boot on the other foot not leg!


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#24
February 8, 2016 at 19:57:18
Sometimes the smooth flow of language requires a pronoun rather than a name or proper noun. There's no reason to be offended by that.
. . . . . . . . . . . . . . . .

I thought 'cool' was cool again.
. . . . . . . . . . . . . . . . . .

The email does sound like a desperate plea for web traffic.


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