The Post Office

March 2, 2010 at 15:53:44
Specs: XP SP2, 4 gigs
The Post Office is going broke....again. They want to eliminate Saturday deliveries raise rates, cut back on employee benefits.

Have they ever considered providing better service?

I would use them a lot more but the people at the counters are so non-responsive, borderline rude and must be specially trained to move a pace that is slower than any human should move.

I do more and more online, not necessarily because I like it, but because I don't have an hour at lunch to drive there, stand in line and then pay for the privilege of having them stand there and talk to each other.

I have stood at a pickup window, separate from the regular line, to pick up a package and had the window shut in my face. When I asked to speak to a supervisor, THE SAME PERSON WHO SHUT THE WINDOW in my face WAS the Supervisor!

I once made a comment on a newspaper web site about pricing scheme at a local post office. The very next day, my mail was thrown on my lawn. I called they said it must have been an accident.

And they want us to pay for this.

Is it just me or is this common elsewhere? I mean the generally bad service from postal employees.

We were the unwilling, led by the unqualified, to do the unnecessary, for the ungrateful.

VietNam War Poster


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#1
March 2, 2010 at 17:13:33
Don't blame the workers for poor management & their deficit. It's not their fault. The service here is good. You may have had a bad experience with them but I would have handled it differently. I would have gone higher on their chain of command, instead of trying to use the worthless media. The media causes more damage to the country than terrorism.

The postal service union contract will be renegotiated in Nov, 2010. That's when the reduction in services will take place.

How do you know when a politician is lying? His mouth is moving.


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#2
March 3, 2010 at 01:39:44
I would like to say our service here is good but to be honest it isn't that great. I know they must be short handed because we have not had the same letter carrier for more than 3 days at a time in 5 years. Also I have noticed most carriers have trouble reading addresses. At least twice a week we get all the mail for a neighbor 3 doors down and 3 times a month our mail goes to an address 2 streets over but they do get the right numbers. We have complained about it to no avail. Every few days we get a new carrier maybe he will delivery to the right addresses maybe not. If he does then the new carrier we get in a few more days will screw it up. I refuse to go to the post office in person. If I have to send something out that requires that kind of effort I go to UPS or Fedex. Yeah it may cost a bit more but I will get it done on time.

Funny when I got out of high school everyone wanted a job at the post office.

Likely


I want to go like my grandfather did. Peacefully in his sleep. Not screaming at the top of my lungs like the passengers in his car.

(\__/)
(='.'=)
(")_(")


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#3
March 3, 2010 at 03:15:00
Guapo,

I didn't say any of the things you commented on. You need to re-read the post.

One of the most obvious facts about grownups to a child is that they have forgotten what it is like to be a child.

- Randall Jarrell


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#4
March 3, 2010 at 07:25:31
seawatch1, the last line in your post was
"I mean the generally bad service from postal employees."

That sounds like you are blaming the employees to me. You also said you commented on a site that belongs to a newspaper. The media is not your friend.

likelystory, don't forget that the assorter shares some of the blame if you get the wrong mail. It's supposed to be in order.

The smartest thing you said is that you boycott the service in favor of something else. Boycotts are the best way to go.

How do you know when a politician is lying? His mouth is moving.


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#5
March 3, 2010 at 08:16:36
Up here in Canada we don't get mail on Saturdays. I still remember when my wife first moved up here and asked about going to pick up our mail on a Saturday and I told her the PO was closed. She was shocked. Hey, so was I when I heard you guys actually get mail on Saturdays so it evened out......LOL

In the US if you hear someone "went postal" it means a postal worker lost it grabbed a gun and killed someone.

In Canada if someone "went postal" it means they lost patience with Canada Post and walked in and offed a few postal workers.

So, speaking from a strictly Canadian basis, your postal service is better than ours. My sister-in-law sent us two x'mas cards a couple years back. She dropped them in the mail at the exact same time. We received one about a week later (which is normal delivery time) and the second one finally arrived some time the following Feb/March if memory serves me.

That, sadly, is not unusual. I live about a 7 hour drive from my parents. A few years back the had sent me a birthday card. Typically they send them a week or so in advance. You would expect at most, a 4 day turn around on that being delivered a mere 420 miles away. Well, in that one case, it took most of 3 weeks for the card to arrive. That sadly, is not unusual for Canada Post.

I can't say about the workers themselves. I now live in a community that is small enough that everybody pretty much knows everybody else and the Postal Workers are efficient and friendly. But one expects that in a small town. I haven't been in a big city post office in a million years but I would expect that to typify the big city in general.


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#6
March 3, 2010 at 16:51:06
@ guapo here all the sorter does is sort by carrier. The carrier has to sort out his or her own route. I was a temp for almost a year. It was a disgusting job. I only actually worked like 8 times in 11 months. Normally I would get called about 10 minutes before I should have been on the road for delivery. The post office I worked out of was a 25 minute drive from my home so needless to say someone else decided to blow off the day and I would get my butt chewed for it. Like I said we had complained about the service in the past. We had done this both over the phone and in writting. We never had mail thrown about our yard or anything like that though. From what I gather in the last 3 years management at our post office has been changed twice. Our service has been unchanged by this.

Likely


I want to go like my grandfather did. Peacefully in his sleep. Not screaming at the top of my lungs like the passengers in his car.

(\__/)
(='.'=)
(")_(")


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#7
March 3, 2010 at 16:52:32
Also I don't see what I do as boycotting just paying more for much better service.

Likely


I want to go like my grandfather did. Peacefully in his sleep. Not screaming at the top of my lungs like the passengers in his car.

(\__/)
(='.'=)
(")_(")


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#8
March 3, 2010 at 17:17:52
It's still a boycott & I'm in favor of it.

I rarely have to send a package but I wanted to send a cassette tape to my brother. I worked in a 19 story office building at the time so I asked the Fedex guy, how much? He said for you, it's free. I'll send it on my account. Then I asked the Airborne guy, how much? He said, for you, it's free. I'll send it on my account.

So I sent it by Airborne & my brother never received it. I asked the Airborne guy, what happened? He said it might be in UFO. I said, what's UFO? He said, unidentified freight object. I asked, where's that? He said Cleveland OH.

I should have sent it US Postal Service.

How do you know when a politician is lying? His mouth is moving.


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#9
March 3, 2010 at 20:24:07
Then it could be 2 blocks away from your brothers house being used by his neighbors.

Likely


I want to go like my grandfather did. Peacefully in his sleep. Not screaming at the top of my lungs like the passengers in his car.

(\__/)
(='.'=)
(")_(")


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#10
March 12, 2010 at 12:03:14
Curt R,

What's your take on the article below?

http://www.thestar.com/business/art...

USPS wouldn't mind those numbers from Canada Post.

Windows 7 News!


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#11
March 12, 2010 at 13:53:52
All I can say is "wow" as I pick my jaw up off my desk!

Through its 91-per-cent owned Purolator Courier Ltd., Canada Post also operates the country's largest dedicated air-express fleet.

I had no idea. Purolator is by far my favorite courier service. I've had trouble with ever other one I've ever used. Purolator has been a very consistent and effective way to send parcels.

To this day, Canada Post is remembered by many Canadians as the strike-prone agency of the 1970s, when it lost more than half a billion dollars in one year alone.

I remember those days all to well!

Today, Canada Post has a 96 per cent on-time delivery record and has gone a decade without a major labour disruption. It also boasts the third-lowest postage rate of all developed nations and it has paid about $1 billion (Canadian) to Ottawa in dividends and taxes over the past 10 years.

Needless to say, in light of my memory of times past, I'm simply amazed to see the above.

If the article is accurate, and I suspect it is, I think I'll be eating crow for dinner tonight instead of the nice moose roast I had planned on.........LOL..........it looks like Canada Post is doing a whole lot better financially than I had thought it could be.


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#12
March 12, 2010 at 17:02:52
I thought it was interesting too. And if it makes you feel any better, I know a lot less than you do about Canada Post. Now, I know a few things about Canada though. Besides the Hockey thing; you guys also eat a lot of gross food & Johnny Canuck put the fear of God in Hitler when he men him face-to-face.

One thing that's equally interesting is: majority of the comments to that article mirrors your sentiments, you Canadians aren't all that proud of Canada Post regardless.

So what gives? USPS is hemorrhaging money & on top of that we have to deal with long lines that you guys complain about.

Windows 7 News!


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#13
March 13, 2010 at 06:07:28
LOL

My wife is from the US and steadfastly refuses to put gravy on french fries. She rolls her eyes at me every time I do and that's every time I eat them! I've never been a huge fan of poutine but I've had it. Cheese on fries and gravy just doesn't seem right to me.......lol

But, I've got her hooked on moose and elk meat, and the meat pies we make out of them and I turned her on to Ukranian food. In turn, she's got me hooked on B's and G's for breakfast and chicken fried steak.......MMMMMmmmmmm

I think most folks my age remember the postal strikes in the 70's. My most vivid memory is them going on strike right at x'mas time. Plus their service back then was a whole lot worse than it is now. So like a lot of folks, my opinion is still mired in days past and even though it looks like they've improved overall, we still remember those days.

Who knows why it's happening to USPS. I suspect like Canada Post back in the day, it's a case of it being poorly managed. I'd wager in light of what's going on there'll be a shake up in USPS like we had in the 80's in Canada Post. Some heads will roll and things will likely start improving and profits increasing.

I think like so many other things, we get used to the way things are. Even if it's not a "good" thing right. But now that everyone is aware, and angry, things should improve....it'll just take time.


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#14
March 13, 2010 at 06:52:19
Yes, the USPS is poorly managed. Even though it's no longer a "government entity" it's still "government-directed" as a branch of the government. It's the only form of "business" that seems to raise prices when there is falling demand for it's products/services.

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