Problem with Best Answer request (POST 1)

September 15, 2013 at 07:36:50
Specs: Windows XP
I posted a question: received a single correct answer: replied with thanks. Am now being asked to select a Best Answer because I failed to do so! How do I select a Best Answer to a single question?

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#1
September 15, 2013 at 08:10:19
It normally appears as a black highlight as you mouse over a question, but it depends on the browser. To save you the trouble I marked Derek as best answer because it looked as though he resolved the issue.

glad to hear that he was helpful, and this is indeed an efficient site :)

::mike


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#2
September 15, 2013 at 08:13:15
Well if there was one answer and it was the correct one that helped, mark it best answer, it will give the person who helped you a couple extra points towards their ranking. Glad you found help. Many times as we read over these, if we realize someone has provided a correct answer that solves the problem, there is no point of restating the same or confusing the matter.

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#3
September 15, 2013 at 09:21:16
Hello,

Everyone else is correct. Setting a best answer helps answers better understand what did and didn't work. It also helps future users easily find solutions to their questions by looking through past questions.

In order to set a best answer, simply click the green "Select as Best Answer" text in the upper right of the reply that best helped to solve your issue.

Thanks!
Justin


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Related Solutions

#4
September 15, 2013 at 15:11:18
I can see what Gramerfone is getting at grammatically. How can an answer be best when there is only one answer to choose from?

Maybe it would be possible to arrange that "Best Answer" was not offered unless there was more than one answer. However, in terms of practicalities, simplicity and consistency I doubt there would be any point in making such a change. The merits of the current arrangements have already been discussed in this thread.

Always pop back and let us know the outcome - thanks


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#5
September 15, 2013 at 17:44:56
Derek,

I see what you mean... To expand on your point, since the post is marked "Solved" when someone marks a Best Answer, it is still preferable to have an answer marked. This distinguishes "Solved" from non-Solved postings. That might be hard to explain though.

Justin


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#6
September 15, 2013 at 17:55:31
Yes, I think it's best left "as is" - this seems to be the only query we have had.

Always pop back and let us know the outcome - thanks


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#7
September 16, 2013 at 05:15:39
Hi,

I tend to agree.

Thanks!
Justin


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#8
September 16, 2013 at 07:32:25
Sorry if I started a Forum (friendly) war guys. The only reason I posed the question was because I couldn't work out how to indicate it was the best answer...not to mention it seemed odd that there having been only one answer and I'd indicated it was good, I figured that it HAD to be the best.

Anyway, one things for sure, if I get more than one answer to any future postings I'll make darn sure I choose the best one!


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#9
September 16, 2013 at 11:29:24
Gramrfone

No problem and definitely no war LOL - we were just pondering about whether there was scope for improvement or not.

Always pop back and let us know the outcome - thanks


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#10
September 16, 2013 at 13:55:24
Agreed... We're always looking for improvements if possible. We look at the site every single day, so its always good to get feedback from others :)

Thanks!
Justin

message edited by Justin Weber


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