Petition: Delete Posts That Don't Say Please

P4i6g / P4i65g
September 29, 2010 at 07:31:46
Specs: Windows XP, 2.8 GHz / 2.0 Gb
I know that my request would be difficult to implement, so this is really just a vent.

Lately, there have been more and more posts in the Office forum where the posters just blurt out what they want or need and never ask for assitance. No "Please", no "Thank you", not even a friendly "Hi guys!".

Nothing but lines like these, taken from an actual post:

"I need some code that will do [whatever].

Furthermore I need the code to [something else]."

That's it. No "Can you help?" or "Any suggestions?" or (God forbid) "Thanks for your assistance."

I'll often respond by asking them if they would walk into a co-worker's office and just demand what they need, or do they toss in a "Please" and/or a "Thank you" along with their list of requirements.

Why do people lose all sense of "politeness" when they post in a Help forum? Is asking for help from us any different than asking for help from a co-worker?

I really want to ignore (or even delete) those posts, but the OP would never know why, so I have to waste my time telling them to say Please. The last thing I will do is actually offer assitance until the OP acknowledges their rudeness.

Thanks for listening!


See More: Petition: Delete Posts That Dont Say Please

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#1
September 29, 2010 at 08:40:32
Oh boy if we do that (Delete Posts That Don't Say Please) I think Computing.net servers will be more lighter & barely loaded and then guess what - Justin's big boss will start yelling on the phone to Justin "what the heck were you thinking" LOL

Seriously this is an old age problem. Others before you have complained about the very same thing and there will be others after us that will gripe. In the past the ones who complained the most ended up getting burned out and left.


i_Xp/Vista/W7User


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#2
September 29, 2010 at 08:50:36
I hear ya! :-)

What do you do when you see posts like that? Do you answer the question and just ignore the rudeness?

I just traded posts with an OP who said "What do you mean? I thought I was asking for help."

I told him to go back an re-read his post and point out where he actually asked for anything.


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#3
September 29, 2010 at 08:53:39
If I were you I will simply walk away from the thread. Why should I bother aggravate myself with users rudeness? The key is don't take anything personally.

i_Xp/Vista/W7User


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Related Solutions

#4
September 29, 2010 at 09:40:05
If I walk away, there's no "lesson learned".

If no one answers, then the OP will simply assume that computing.net is not the place to ask questions.

If someone else responds, then the OP never realizes that (s)he should have been more cordial.

In either case, the OP didn't learn anything about proper netiquette.

It's only when we point it out to them that they would get the message.

My pipe dream: Rude posts get deleted and the OP gets an email (similar to the ones they get when a moderator changes their post) telling them *why* it was deleted and that they should try again, but toss in a "Please" and/or "Thank you" next time.

Yes, I know that this is technology-wise next to impossible to implement, but hey, I gotta have my dreams.


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#5
September 29, 2010 at 14:43:31
Hey,

This is a nice idea, but I agree with XpUser, it would never work!

We can't have a rule where we end up deleting like 50% of the threads, no matter how much it would please us :)

I think, if the user is rude, following XpUser's advice is the best solution.

Justin


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#6
September 29, 2010 at 16:28:02
If you want to be nasty give a misleading answer. I prefer a short ambiguous answer.

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#7
September 29, 2010 at 16:31:32
wizard-fred,

I don't condone that! But I can understand the frustration sometimes.

Justin


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#8
September 29, 2010 at 21:14:50
I hope I have been polite in past, when I ask for help. But, sometimes ppl are so frustrated trying to fix their computers....by the time they get to you guys...they are just screaming "Hey what the hell is going on!" Of course, maybe this is just me (embarrassed) teehee.

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#9
September 30, 2010 at 07:05:29
"Petition: Delete Posts That Don't Say Please"

Now that is just a dumb request. What you don't realize is that posters are from all over the world and most of the time english is NOT their language. They have a hard enough time making a post, never mind 'please' asking for help. It would never happen. I don't think computing.net has ever made a reference to 'hooked on phonics' . It is just a great place to get help for all PC problems.
Nuff Said

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#10
September 30, 2010 at 10:50:21
XpUser4Real,

You would have made some good points...if you weren't wrong. I'll try to be nice.

re: "Now that is just a dumb request"

Do you even notice my use of the words "vent" and "pipedream"? Everyone else seemed to understand where I was coming from. I wonder why you didn't.

re: "What you don't realize is that posters are from all over the world and most of the time english is NOT their language."

Please don't tell me what I do or do not realize.

I been around this forum, as well as many others, for quite a few years. In fact, I've been around this life for quite a few years. If you think I can't tell who doesn't use English as their primary language vs. those who simply have poor grammer skills, you are sadly mistaken.

I've seen posts where the explanation of the issue was so well written that it could earn the OP a PhD at Harvard, yet it was nothing more than a bunch of "I need this" and "I want that" with no actual request for help, nevermind a "Please" or "Thank You".

On the oder hnd, ive scene posds wear ever oder wrd wuz speeled wong und the sintince strukdure sukked, bt da OP maneged - sumtimes mor dan wunz - to squiiz in a "I ned sum help, pleeze" an a "Tank u fur ur help".

I'm not going to waste my time proving my point by pulling up posts where English is obviously the OP's primary language and they don't say "Please" or "Thank You" nor I am going to pull up posts where the OP obviously has trouble with English but still remembered to say Pleese and Tank Yu.

I'm also not going to to waste my time by pulling up posts where the OP's - from all levels of English language skills - apologized for being rude. While they may blame their poor attempt at explaining their problem on a language barrier they never blame the fact that they weren't cordial on a language issue.

Remembering to be polite, whether it be face to face or in a Help forum, has nothing to do with what language you speak.


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#11
September 30, 2010 at 11:23:35
I'd just like to point out if being polite was a requirement for this site, I wouldn't have lasted a week. (Still wouldn't.)

More on topic, you've been raging against the rude for a while now, DerbyDad03. Maybe it's time for a vacation?


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#12
September 30, 2010 at 11:46:07
Took one...didn't help.

The rudeness didn't go away.


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#13
September 30, 2010 at 11:55:57

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#14
October 27, 2010 at 19:43:41
Hello,
Regarding manners: Suggestion Is it possible to design "Please help" into the question form? It would serve as a reminder upfront to the user they are making a request, and receiving a response -for free- from a person. Not a generic computerized response.
Rhonda

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#15
October 27, 2010 at 19:50:43
"Is it possible to design "Please help" into the question"
Hi Rhonda, that is basically what I think should not be in the heading of a post as it does not pertain to any type of problem. The heading should be a brief question with the problem, that way when people search the archives they get to the specific problems and answers.

If they were all like "Help me Please!!!" in the heading, many good helpers shy away from those and if you did a search in computing.net on posts that had "Help Me" in the subject line, you would never find what you were looking for.
Hope that helps!

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#16
October 27, 2010 at 21:46:43
Hello all,

XpUser4Real
Thanx for the reply and pointers.
Your right, a "Please Help Me" would be to generic. (We all need some kinda help, we just don't always know it) And it wouldn't service those that are not asking for help, but posting information and topic discussions.
What about prior to even beginning an entry for a post or question, there was a standard reminder, along some such lines: Before posting remember, this is a "community " treat others as you wish to be treated.
Just an idea not sure if it could be implemented or if it's something wanted by the whole community.
Rhonda


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#17
October 28, 2010 at 12:56:27
As Moderator of the Office forum, I edit generic subject lines that just say "Please Help" or "Help with Excel" in order to make them more relevant.

I also send a canned PM to the OP basically saying what XpUser4Real said in his final paragraph:

...If everyone used a generic subject like such as "Please help", etc....


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#18
October 28, 2010 at 15:33:03
If somebody decided to post this:"I need some code that will do [whatever]. Furthermore I need the code to [something else]."

My reply would be "Good luck with that." or something a long the lines of that.

But you're right, some of them don't know where they went wrong!

Can I put a question here?


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#19
November 4, 2010 at 19:36:59
I've got broad backed about no please or thank you. What still annoys me tho is when I've spent ages concocting a detailed answer (even producing reg and bat file scripts) and you never hear a word from the poster again. Our only reward around here is the pleasure of trying to help. When they don't even bother to respond again I tear my hair out - what's left of it that is LOL.

How to know you are getting old 10:
You insist on using "back" slashes in DOS


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#20
November 4, 2010 at 22:27:21
awwwwwwww Wizard Derek......=(

there there...........

In my book, your one ROCKING Wizard!!!

If it would help any my hair is WAY too long. I'll gladly mail ya a pony tail, I have enough for both of us.

Understand .......it's kinda wild, I had it streaked with gray. =)

Be Well
Rhonda


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#21
November 5, 2010 at 15:58:14
Errr.. In my case I think I'll avoid gray streaks.

How to know you are getting old 10:
It suddenly all goes quiet


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#22
January 23, 2011 at 16:18:36
People are in a hurry, whoever I do agree with your point its a case of Im all right f**K you jack, everything has to be done yesterday and thats the long and short of it, society has reached a stage where if someone is speaking to you by writing the question, they forget theres a human prepared to answer the very question there about to ask, does that make any sense in this sensless world in which we live, maby we are stareing at the screens too long I wouldnt let it get to me anyway someone apart from yourself is reading this sublimenly something may have got through :0) Keep Smiling........................

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#23
March 6, 2011 at 03:52:27
I can totally relate to Derby here.

I heard a long long time ago from probably the toughest person I ever had the chance and opportuntiy of becoming acquainted with.....

"There are only two words in the English language you need to know to see you through...... Please and Thankyou"

It stuck, and he wasn't of an English speaking background.

Words are easy, if you use them properly and with intent.

"The six most important words: I admit I made a mistake.
:The five most important words: You did a good job.
:The four most important words: What is YOUR opinion?
:The three most important words: If you please.
:The two most important words: Thank You.
:The one most important word: We.
:The least important word: I."

Author Unknown

If I could change it, Please would be in there.


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