Justin - Lets dump Password Posts Petition

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September 27, 2010 at 15:28:17
Specs: Vista XP Win7, NA
Every day we keep getting forgotten password posts that are completely dubious. Every day we give the same rubber stamp answer - contact the owner or the manufacturer, etectera. Yet Day after day it's getting ridiculous to watch more of it flowing freely into our site.

I am now petitioning you to consider creating a policy spelling out the ground for automatic deletion of password posts - similar to what you instituted for HJT log posts.

Thanks.

Anyone sharing my Enough is Enough petition to help Justin see the light, please jump in and comment.

i_Xp/Vista/W7User


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#1
September 27, 2010 at 15:31:24
For your review take a look at what Microsoft Answers! site posted up front at the link below

http://social.answers.microsoft.com...

You hardly see password-related posts posted over at M$ site.

i_Xp/Vista/W7User


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#2
September 27, 2010 at 17:32:41
I read the Microsoft post and I think it is well worth implementing here.

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#3
September 28, 2010 at 06:11:28
I agree with XpUser.

I don't want to sound biased but many of these requests seem to come from users with names that imply they are from India or there about. I have read where much of the recycled computer components end up in India. So it is logical there may be hard drives and even entire systems that folks are trying to gain entry for illegal reasons.

I would assume that some percentage of the posts here are from the actual owners of the hardware. I would say this experience in tough love will encourage them to be more diligent. Also to start maintaining backups of important files.

As a moderator of the hardware forum I would like some guidance in this area.

The stories run the gamut. Some don't even try to hide what they are up to.


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Related Solutions

#4
September 28, 2010 at 07:20:47
Hey,

In the current system we seem to implement here, if a user posts a password related question that seems suspicious, I remove it. I remove quite a bit of them.

There are two issues with what you suggest. The first is that there are valid password questions and, if a regular wants to copy and paste an answer to one, why not? The second is that, unlike the hijackthis log, there isn't any real way of identifying a post as a password request. With HJT, I could look for that string, then warn the user. In the case of password, there is no string. There is no way of "identifying" a user as requesting a password programatically so that he may be warned about an issue.

Justin


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#5
September 30, 2010 at 07:10:09
99% of the time, a password problem post brings out the spammers and I would say if the problem is with a Laptop, it is most likely stolen and people are trying to crack it.
IMHO probably 10% or less actually own the PC or laptop in question because people that make a password usually write it down in a safe place for later reference.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#6
October 5, 2010 at 07:31:40
Hmm, what about those presumed < 10% "real" owners, shouldn't they be allowed to ask for help with that issue here? Since they cannot be conveniently identified in order to filter out "the rest", I think the current practise should continue. My 2 c.

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#7
October 6, 2010 at 20:47:05
re: "I think the current practise should continue."

And so it shall, at least in the Office forum.

When someone asks how to fix/obtain/get around the key for an Office product, my answer is always this:

"If it's a valid copy of Office, call Microsoft and explain the situation. If it's not a valid copy, do not ask key-related questions on this site."


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#8
October 7, 2010 at 00:00:53
I don't really see an issue here. It's not like these post for password help bogus or otherwise are taking up space and not allowing someone that truly needs help to post. Yeah I know that most of us that have been on these things for a bit tend to see a password request as bogus but is that keeping you from answering another question. Are you getting viruses from these requests. If no one he answers they will look elsewhere and maybe not bother coming back and trying again. I don't see where it takes any work on our part to ignor the post if we choose not to help. Whomever has to ban them or delete them will have to put out some effort. Doubt that is much either though.

To me this discussion is like being on a jury and trying to decide if a man that committed murder should get the death penalty or if he should be charged with a hate crime and be sent to death row.


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#9
October 8, 2010 at 13:43:20
Some of the laptops I get for repair have so called lost passwords.
And I have no way of telling if they are legit or not.
But I don't turn the work away.

Actually my biggest problem is with serial numbers and lack of physical discs when doing a format for them.
do we turn away serial questions as well
I see what you mean and it must be repetitive for you guys but where do we stop.


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#10
October 10, 2010 at 14:41:17
Oh dearie me - and I just thought the world was littered with forgetful people LOL.

Ms Hulot's boat


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