IE8 crashes on home page of computing.net

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June 15, 2013 at 12:02:33
Specs: Windows XP SP3, 800MHz /256mb
Windows XP SP3
IE8

When i visit the home page of computing.net, IE freezes and eventually crashes and wants to send an error report to Microsoft.

This has been a problem for the last three months now and i have built my PC three times and everytime the crash happens. So i know it can't be my PC.

Does anyone know why this happens. I can't even see anyone has reported the issue. I am using google chrome to visit the site.


See More: IE8 crashes on home page of computing.net

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#1
June 15, 2013 at 13:45:03
Are you using any add on toolbars or straight up IE8?

Did you install all Windows updates, including any for IE?


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#2
June 15, 2013 at 14:06:14
peacock,

Unfortunately, this is something I really can't troubleshoot. I am running Windows 7, and don't have an XP testbed. The site loads fine in IE 8 browser mode on the developer tools for IE10 for Windows 7. I realize that is hardly a representative test though.

Can anyone else using XP confirm this happens to them as well?

What happens if you go directly to a subpage, like http://www.computing.net/forums/ ?

Thanks!
Justin


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#3
June 15, 2013 at 16:25:29
@Justin: On a Dell Optiplex GX280 with XP and IE8 (up to date, no add-ons) I don't get freezing or crashing on the home page, but when I go to a subpage, I got a pop-up that says Internet Explorer has recovered the tab, and then I get redirected to a page that says "We were unable to return you to computing.net." The message below it says:
"Internet Explorer has stopped trying to restore this website. It appears that the website continues to have a problem."


EDIT: It has just happened on the homepage as well. I'm not sure why it only does it at random (maybe a problem with a certain advertisement?)

You've been helped by a 15 year old.


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Related Solutions

#4
June 15, 2013 at 16:26:16
Doesn't happen to me Justin. My XP partition with IE8 works just as well as Win7/IE10.

Not much I can do to help peacock either if the problem is only with Computing.Net.

Skip
Audares Juvo


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#5
June 15, 2013 at 16:33:49
RMT2,

It could be a specific advertisement, but if it happens for peacock every single time for three months, that seems unlikely. Its odd it happens to him always and you randomly, while doesn't happen to SkipCox at all.

What happens if you hit F12 and look at the console while the page loads? Does the console say anything interesting before it crashes?

Justin


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#6
June 15, 2013 at 16:55:59
Justin,
The error now occurs all the time on my computer in IE, on the home page and subpages. I'm not sure what "console" you are talking about, when I press F12 I have 4 tabs: HTML, CSS, Script, and Profiler. Which one should I watch?

You've been helped by a 15 year old.


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#7
June 15, 2013 at 17:40:22
Thought I'd double check so booted into my XP Pro partition. CN jumped right up on all pages I tried with no problems.

My first thoughts would be to run a malware program like MalwareBytes, then run CCleaner, and finally do the reset thing...

...Tools/Internet Options/Advanced/Reset.

Other than those shots in the dark, I have no idea.

Skip
Audares Juvo


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#8
June 15, 2013 at 18:02:07
@SkipCox, this is a clean Windows XP installation that I reimaged just this morning, I tried resetting it and it did work once, but now it is crashing again with the same error.

You've been helped by a 15 year old.


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#9
June 15, 2013 at 20:13:22
RMT2,

I see... I guess the added the "Console" tab in later versions. I think you would go under script, hit "Start Debugging" ... then try loading a page. Maybe a console will appear then?

Justin


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#10
June 15, 2013 at 20:35:52
Justin,
I tried bringing up the "Scripting" tab while the page was loading, and I was able to click "Start Debugging" but as soon as the tab starts crashing the window closes and I can't get any information from it.

RMT2

You've been helped by a 15 year old.


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#11
June 15, 2013 at 20:58:39
RMT2,

I was afraid that might happen... On the homepage, how often does it crash? Maybe I can try setting up a temporary homepage slowly removing things until it stops crashing?

Justin


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#12
June 15, 2013 at 21:05:30
Justin,
Now the homepage crashes every time I load it on my computer, the same with subpages. However, whenever I reset all Internet Explorer settings, I can load one page (either the homepage or a subpage) but after that every page crashes until I reset the settings again. We could try a temporary homepage, I don't think there is much else we can try to troubleshoot otherwise.

RMT2

You've been helped by a 15 year old.


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#13
June 15, 2013 at 22:57:03
Probably an unrelated issue but Justin mentioned ads above. I've noticed that some popup ads always cause the IE error loading page. As I recall the last time was with some orange juice ads 3 or 4 months ago. Fortunately the ads rotate and I would reload the page until a different ad came up. That's on XP, IE 7.

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#14
June 16, 2013 at 06:42:00
DAVEINCAPS,

There really shouldn't be any popup ads on the site. If you see any, could you take a screenshot and send it to me?

RMT2,

Check your private messages... I have come up with a URL.

Justin


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#15
June 16, 2013 at 13:02:09
I probably misued the term 'popup' in this case. I assume they were legitimate. They show up just below the computing.net toolbar. Like right now one for 'logmein rescue' is showing. For the most part they don't cause problems. I just remeber the orange juice ads were doing that and it seemed like an odd thing to advertise on a computer help site anyway. There were a few before that one that caused the same problem but I don't remember what they were.

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#16
June 16, 2013 at 15:31:10
DAVEINCAPS,

Do you mean like an expanding ad?

Justin


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#17
June 16, 2013 at 18:41:37
By 'expanding ad' I guess you mean when you mouse-over the ad it expands to fill a larger section? No it's not one of those. It's just an add between the computing.net toolbar and the start of the actual thread, just above the new blue-banded forum identifier--FORUMS--THE LOUNGE--GENERAL. The ad this time says 'get our white paper on data center convergence'. (Hmmm. clicking on it doesn't seem to do anything.)

Well like i say they rotate, If I refresh the page there might be a different one there. Aren't they supposed to be there? It's been that way for quite awhile.


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#18
June 16, 2013 at 19:55:55
DAVEINCAPS,

Oh, I see.. Yeah, that's just a normal ad. If one of them causes a problem, you can let me know... but they are supposed to be there.

Justin


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#19
June 16, 2013 at 20:33:38
OK. I think the problems I'm having are due more to my outdated hardware and software than anything else. I'm going to put together something better but I've been spending my time getting rid of 20 years of accumulated computer junk. Well one of these days. . .

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#20
June 17, 2013 at 07:05:16
DAVEINCAPS,

I know how you feel! Either way, I'll see what I can do. RMT2 is helping me out potentially finding some issues.

Thanks!
Justin


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#21
June 17, 2013 at 12:45:46
Hey all,

Special thanks to RMT2 for bearing with me, but I think we have the IE crashing issue that most people were talking about fixed! So glad for all the help he gave :)

Also, thanks to peacock for bringing it to my attention!

Thanks again,
Justin


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#22
June 17, 2013 at 13:18:04
Thank you Justin :)

You've been helped by a 15 year old.


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#23
June 19, 2013 at 20:34:03
popup screenshot
I always get popups on the homepage, but only the 1st time it's loaded, ditto for the Tom's Hardware homepage. I just took this screenshot a couple of minutes ago.

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#24
June 19, 2013 at 20:43:14
I've also had the popups on my test machine as well.

You've been helped by a 15 year old.


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#25
June 20, 2013 at 06:15:48
riider,

I see what you mean. I was confused because we call those "interstitials" not "pop-ups". Either way, we don't want to show them to logged in users. All pages except the home page didn't. I have fixed the homepage so that if you are logged in, you shouldn't see them either.

Thanks!
Justin


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