Solved How to unlock old post to answer new query

January 21, 2015 at 15:00:46
Specs: Windows 7
http://www.computing.net/answers/of...

How can I unlock my old post above so I can reply to a query? My original post regarding Microsoft Office Starter 2010 was dated last year. Someone has now asked me the solution to the problem dated January 2015 but I cannot reply because it has been locked. I don't understand how the new query was accepted if it is locked but I can't access it to reply. What do I do, please?


See More: How to unlock old post to answer new query

Report •

✔ Best Answer
January 22, 2015 at 03:55:46
alfiebear,

The reason some people see the posting as locked and some do not is due to the forum rules. If you have a certain number of reputation points on the forum, old threads do not automatically lock. However, for the vast majority of people, old threads do indeed become locked after three months. This is necessary to prevent spam. I'm sorry for the confusion. I have gone ahead and posted your message as a reply to that thread.

Thank you!
Justin

message edited by Justin Weber



#1
January 21, 2015 at 15:08:17
Only the webmaster or maybe moderators can unlock an old post. One way you could do it is send a private message (a feature on computing net). You will find Private Message Center listed here:
http://www.computing.net/cgi-bin/my...
(or you can use "My Home" at the top right of any page)

You will need to use their exact name, spelt correctly and case sensitive.

Always pop back and let us know the outcome - thanks

message edited by Derek


Report •

#2
January 21, 2015 at 17:02:17
I just responded in that thread as a test. It's not locked.

Report •

#3
January 21, 2015 at 17:14:42
To vandal67

Microsoft advised me as follows:-

To access Microsoft Office Starter 2010

Click on "Start"

Click on "Control Panel"

Click on "Programs"

Then click on "Programs and Features"

Select " Microsoft Office 2010" from the "Programs & Features" list and click "Uninstall".

When uninstallation process is done, please restart computer and you will be able to access " Microsoft Office Starter 2010" without further problems.


Report •

Related Solutions

#4
January 21, 2015 at 17:19:15
Thank you all for your help re. unlocking a post. It still shows as locked on one page and on another I can post a reply, so I don't know what is going on. Anyway, I have now been able to post my reply, so thank you again.

Report •

#5
January 21, 2015 at 17:57:00
I see that you posted the fix on here (#3) rather than the original post.
Just for future information that is the standard way to uninstall any program unless there is a provided uninstall elsewhere. [I don't think the Click on "Programs" bit should be there though, as per my #3 on the old post].

EDIT:
As per #2 on here that old post is not locked. When a post is shown as "Solved" that doesn't mean it is "locked", it just means a Best Answer has been awarded. They still stay unlocked for a months afterwards. I'm wondering if that is where the confusion set in or maybe you somehow muddled up this page with that of the old post.

Always pop back and let us know the outcome - thanks

message edited by Derek


Report •

#6
January 22, 2015 at 03:55:46
✔ Best Answer
alfiebear,

The reason some people see the posting as locked and some do not is due to the forum rules. If you have a certain number of reputation points on the forum, old threads do not automatically lock. However, for the vast majority of people, old threads do indeed become locked after three months. This is necessary to prevent spam. I'm sorry for the confusion. I have gone ahead and posted your message as a reply to that thread.

Thank you!
Justin

message edited by Justin Weber


Report •

#7
January 22, 2015 at 08:24:46
I learned something there Justin - Thanks.

Always pop back and let us know the outcome - thanks


Report •

#8
January 22, 2015 at 11:42:53
Moi aussi - to quote Dell Boy (David Jason...).

Report •

#9
January 22, 2015 at 16:21:04
To Justin Weber

Thank you for your post. I'm glad it wasn't me being silly!


Report •

#10
January 24, 2015 at 14:22:39
Justin, I didn't know about the time frame differences either. Something that you might want to post in the moderator forum.

Report •

Ask Question