C.N. System Specs scanning is wrong for me

Custom / CUSTOM
January 5, 2011 at 19:14:23
Specs: Windows 7, 2.3 GHz / 4095 MB
How come when I do the "System Specs" it says I have Windows XP when I am running Windows 7? (I just noticed in the past it said I had Vista when I never did .. back when I was here with XP - is this a known flaw with the specs scanner?)

I originally logged in about a false positive SuperAntiSpyware scan result but when I went to post it says I have Windows XP which I do for half a year now. (I edited it when posting because I saw it also says I have XP in posts). How come there isn't any manual edit feature when it is obviously wrong? Or do you just edit it when making a post and that makes it register the OS correctly?

I did a search and only thing similar I could find was someone who got an error but that thread is locked and old:

http://www.computing.net/answers/windows-xp/new-system-scanner/173196.html


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#1
January 6, 2011 at 06:35:17
... have you tried clicking >>> clear values

... then Re-Scan Now! ... (whoops maybe you have, just seen your "System Specs" link)

.
Angel Decoy
... Posting is provided "AS IS" with no warranties
http://img132.imageshack.us/img132/...
Grrrr... ...im


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#2
January 6, 2011 at 14:46:33
The scanner doesn't work with x64 versions of Windows. It's probably broken on any version that isn't x86, but I don't have an Itanium PC lying around for testing.

No one cared in the old post because only 1 out of the 15 people who scanned on that day failed (7%). As more people move to x64, I suspect the application will either be fixed, or retired.

How To Ask Questions The Smart Way


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#3
January 7, 2011 at 04:49:15
Thanks for your reply Razor! That explains it! And I didn't see any clear values option. I just rescanned and it still detected XP. I just edited it when I made my first post and it stuck so that was good.

Thanks guys.

Now do I hit a "solved" button or something somewhere?


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Related Solutions

#4
January 7, 2011 at 05:15:15
Nope, you just let time take its course, and in 8 months, the thread will lock.

How To Ask Questions The Smart Way


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#5
January 7, 2011 at 07:36:52
Hey,

Razor, the scanner didn't work on 64-bit systems, but I believe I had that issue fixed. It still doesn't work for you?

Justin


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#6
January 7, 2011 at 10:29:08
I'm at work at the moment, but the scanner just immediately crashes without an error on the x64 box. We use an version of Java 2 years out of date (because Intranet), so that might be the problem.

The x86 box is working correctly, but it also has a modern version of Java, so two variables are in play. I'll try after work, where I can use a x64 box with modern Java.

How To Ask Questions The Smart Way


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#7
January 7, 2011 at 12:36:08
Hey,

Yeah, well, that is what it used to do on my system too. However, I had the developer fix it. Maybe it is the older version of java?

Justin


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#8
January 7, 2011 at 12:45:50
I'm running x64 Windows 7, worked just fine for me.

Can I put a question here?


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#9
January 7, 2011 at 13:07:20
Even though I corrected it manually I decided to rescan anyway and this time it does say Windows 7. Is it fixed now? Or is it just me because I corrected it manually by typing in Windows 7 when I was posting the first time?

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#10
January 7, 2011 at 15:14:00
I ran into this issue in the past and in order to make it work I had to uninstall the 64 bit version of java do the scan and then reinstall java 64. I just tried it with both versions of java installed and the scan ran but did not report my OS it did report everything else though.

Likely


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#11
January 7, 2011 at 18:06:49
Still doesn't detect my OS version. It does detect my hardware, though.

How To Ask Questions The Smart Way


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#12
January 7, 2011 at 21:16:22
Hey,

Well, if it doesn't detect your OS, that's not that big of a deal. When you post, the browser sends some OS information that the system tries to put there. That might be why it is now correct for you, kabo0m.

Justin


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#13
January 8, 2011 at 05:05:10
Thanks :)

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