An opinion on posting

Hewlett-packard / Hp g72 notebook pc
April 2, 2011 at 23:17:56
Specs: Linux variant, 3.2 GHz (1.6 Dual) / 4 GB
Hello, everyone.

There have really good reads in The Lounge concerning posting! :) Seriously. I wanted to point out that since joining, it has been wonderful to be of service in the Mac forum, and a little in others--and I noticed that the Mac how-tos weren't touched until then! It's been great to be here--however, I have noticed a few trends, and I'm wondering if any of the long-time posters notice this as well:

a) Ask for system specs, like OS or make, and the original poster vanishes. Do they think (I, or you) are going to hack them or something? Without the OS or make, sometimes it is much harder, and takes a whole lot longer to type out, a general guess at their problem.

b) While some say thanks, others take an answer and aren't heard from after that.

c) Some questions are honestly coming to those who are knowledgeable in computing for the fun of it (in PDAs, someone asked to convert KB to MB for them, which I had fun doing).

I'm just sorta curious, because it's awesome getting to help others! It gives you a great feeling when you're done, but I wonder how we can better address a, b, and c as a team. :)


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#1
April 3, 2011 at 01:48:41
... one small point for (a) when first posting

... ask them for system specs of the "affected machine" with the ability of altering spec's for any post! might be handy.

... most first time question posters do'nt bother anyway

.
Angel Decoy
... Posting is provided "AS IS" with no warranties
http://img132.imageshack.us/img132/...
Grrrr... ...im


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#2
April 3, 2011 at 08:14:16

I think the ones that don't bother answering are either too lazy, or really don't know what they have and are too embarrassed to say so.

It is the dumbing down of society in general and computer users specifically. Many can't be bothered with learning anything. They just want to be entertained.

Manners are something that is going by the wayside. How many times have you allowed a driver to get in front of you without any acknowledgment from them? When I was taught to drive I was taught to be courteous to others on the road. Today, you don't see that very much. The same goes for the information highway.


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#3
April 3, 2011 at 12:53:08
Yeah--I'd agree. Society is dumbing down. That's precisely the reason I hate Windoze nowadays--it treats you like you have never used that computer in your life, which is great for beginners, but not for a guy that can program bash, C, and also has used computers for years.

Secondly--thanks for the good advice--I'll remember to ask about the affected system! :)

Thanks for your input, all! Maybe we can all be of help to each other in posting. :)


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#4
April 3, 2011 at 14:14:15
... it was'nt really a prompt for you to ask the "op"

... it's protocol when registering here to scan for "system spec's" of "your" machine

... the poster maybe on someone elses pc "not" on the one to be "fixed"

... I guess it would be too much to please post (pop-up?) system spec's of the "affected machine" prior to posting! ......continue

... can not continue untill pop-up "affected machine" is filled! (... heh heh)

... is it a laptop/desktop? model number?.. (something like this) << edited

.
Angel Decoy
... Posting is provided "AS IS" with no warranties
http://img132.imageshack.us/img132/...
Grrrr... ...im


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#5
April 3, 2011 at 20:39:04
To be honest when I first joined CN in 2000 or 2001 I didn't read the rules or tips before posting. I did dig through many already answered posts to try and fix my problem first though. I bring this up because like many others here I would rather see someone reply and call me an idiot and say my answer was wrong than just disappear. Earlier today I spoke to a customer that said he had tried many forums for help but no one got back to him. Curious I asked what forums and he told me of several including this one. His question seemed rather simple to me so I was a bit perplexed that he did not get any responses. After a few more questions while I fixed his issue I was able to find that he just assumed any replies would be sent to his email not posted on some board and also his email client was under the impression that the responses that were sent to him or the links to the same were junk and hereby deleted. Leaves me wandering how many more have done something similar?

Likely


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#6
April 4, 2011 at 05:03:14
likely

The person you describe doesn't deserve a solution, IMO. People need to take some responsibility for what happens to them.

I brought my sons up with the notion that there is ALWAYS a reason for everything. That reason may not make sense to some, but it exists. If you go through life with that in mind you can usually figure out why things are as they are.

The question your caller should have asked is WHY would a free forum supply email responses? What is in it for the forum?


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#7
April 4, 2011 at 08:07:25
I think there are two main issues with people who come in, ask a question and never return.

1) They don't know how to get back here. They don't think to bookmark their question, or this site, so they can find it again quickly and easily

and

2) They post in multiple sites like this and get help elsewhere and never come back.

This is why I rarely make use of the "track message" flag. I come back often enough to see if they OP has responded to a particular thread. If they haven't within a couple of days, then it's likely they never will and I forget about it and never go look at that thread again.

I only use the "track message" feature once the OP has responded and it looks like there will be a bit of back-and-forth before they can be helped.

I'm sure there are enough people like the one likely mentioned whe expected an email response and who's email filter put the notices from the forum's in the junk bin on him. But I honestly believe the majority of nonreturnee's are for the above two reasons.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#8
April 4, 2011 at 18:29:20
Re: Curt R April 4, 2011 at 08:07:25, item 1) They don't know how to get back here. LOL! That's funny. I can see the poor end users with a blown system now, ok now...where in the h3ll was that forum, computin.org, komputin.biz, computerin.idfk?

And if the poor fools are like me with 4 different browsers on their system, sometimes 'ya can actually forget where you bookmarked stuff.

MOOOOooove! OH and you're welcome!


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#9
April 5, 2011 at 01:10:22
OtheHill I completely agree I am just wandering are people that inept? Are there people that beleive we or the site managers or owners will send them an email? Maybe it's just because I have been coming here for a bit more than a few days but it would seem to me at first glance that questions are asked and answered in the open here. Personally I have thought about why some ask and disappear regardless of how the question came across. The imformation I was given by my customer had never crossed my mind. I can easily see what Curt R posted happening time and time again. A user having whatever issue with his/her computer stumbles across this site after a google search signs up and asks a question without completely taking in all the imformation they should have. After waiting 15 minutes while being frustraighted at their situation, scared at the thought of losing the money they have sunk into their new toy, they move on seeking answers elswhere. It's that danged instant gratification thing again. I imagine at this point many don't even think to come back to see if they had a response and those that do were in such a rush they don't remember all the places they posted. Then some do make it back and if they do manage to navigate to the forum where their question is posted many others have been there and their question is so far down the line they don't see it.

As grandpa used to say "The boy aint go no stick tooitiveness or reason."

Likely


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