|I tried asking for help on ZA forum but my situation was chopped to a couple of lines and said there were no problems with using it on XP ! |
Problem: I installed the latest Zone Alarm security 10.0.250.0.
Computer froze froze and could not do anything with the computer I was forced to hard boot it (switch off at the mains). Not even Ctr+Alt+Del would work.
On reboot, the XP ‘Welcome’ window appeared and then the background /tile but nothing else! No programs nothing except ‘Start’ button and that didn’t work nor Ctr+Alt+Del .
Hard boot again and launch in safe mode, restore to earlier restore point in Windows - (thank God) and I got my computer back but without Zone Alarm.
I uninstalled the Zone Alarm with using ZA ‘clean’ tool.
Downloaded latest Zone Alarm security 10.0.250.0 with no ZA and Firewall switched off.
Installed Zone Alarm security 10.0.250.0 and this time it completed installation and switched off – restarted but no ZA could be seen !
Task Manager says it was working but invisible to taskbar as was everything else.
Could run MS programs but no ZA.
Tried to restart i.e switch of and restart and the computer hangs!
Restored system to earlier time and I uninstalled the Zone Alarm with using ZA ‘clean’ tool.
Downloaded older Zone Alarm security BEFORE 10.0.250.0 and everything works ok.