Solved Your windows computer has been blocked

Asustek computer inc. / K53sj
July 5, 2016 at 21:10:03
Specs: Windows 10, 2.301 GHz / 8103 MB
How do I remove - Your windows computer has been blocked popup ,this only seem to come up on Firefox , have tried Microsoft method did not work

See More: Your windows computer has been blocked

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✔ Best Answer
July 6, 2016 at 16:17:50
Next step.

Copy & Paste the text in Blue below & save it into Notepad on your Desktop & name it fixlist.txt
NOTE: It is important that Notepad is used. The fix will not work if Word or some other program is used.
NOTE: It is important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system.

CreateRestorePoint:
emptytemp:
closeprocesses:
Winlogon\Notify\SDWinLogon-x32: SDWinLogon.dll [X]
ShellIconOverlayIdentifiers: [GDriveSharedOverlay] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44} => No File
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=msnhome
HKU\S-1-5-21-279346440-3864694767-3748385609-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://asus.msn.com
HKU\S-1-5-21-279346440-3864694767-3748385609-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://asus.msn.com
HKU\S-1-5-21-279346440-3864694767-3748385609-1001\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKU\S-1-5-21-279346440-3864694767-3748385609-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://media.telstra.com.au/home.html
SearchScopes: HKU\S-1-5-21-279346440-3864694767-3748385609-1000 -> DefaultScope {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7ASUT
SearchScopes: HKU\S-1-5-21-279346440-3864694767-3748385609-1000 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7ASUT
CHR StartupUrls: Default -> "hxxps://www.google.com/?trackid=sp-006"
U3 idsvc; no ImagePath
Task: {0BB2054A-5ED0-44D9-8B21-9501E0C2D1E4} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION
Task: {1E8F563E-FB40-488C-9D32-F569306CA3F9} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {2A46484C-8E1D-4D3C-9911-9DC7586D3DD8} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {2A6C7FB3-D975-41DC-9136-C5039DEF073F} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {2CF33490-2B58-44B3-9853-6327E3A2126E} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {611354AD-BFCE-4894-BB37-E019C83EA2AE} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {7F0D4B5D-63D5-4A45-B71F-B1EFED1E5154} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {8560DB55-2597-49D0-AF7B-796178A6ECC5} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {98A375A4-5728-42B2-9885-D6289E73E80B} - System32\Tasks\SUPERAntiSpyware Scheduled Task c8437bd7-1a4b-44df-909f-ffc5b53203e6 => C:\Program Files\SUPERAntiSpyware\SASTask.exe [2015-06-11] (SUPERAdBlocker.com)
Task: {9CA20F85-9228-4D00-8C3A-3D0D933A12DE} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {A0DD6F92-90F0-48CE-86F3-B69963509D2E} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {AB7884E6-B638-407D-9FAC-3A8537A7DCE5} - \Safer-Networking\Spybot - Search and Destroy\Scan the system -> No File <==== ATTENTION
Task: {C1A165CF-7C3A-4720-AD79-772FB5AC8E93} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Shortcut: C:\Users\Brian Halson\Desktop\Office Tools)\Mini WiFi.lnk -> hxxp://e5.home/ (No File)
Shortcut: C:\Users\Brian Halson\AppData\Local\Microsoft\Windows\GameExplorer\{0EDAEAEF-6889-4174-B8D7-B2591EBBA177}\SupportTasks\1\Support.lnk -> hxxp://www.ina-support.com/faq/deerhunter5_pc.asp/ (No File)
Shortcut: C:\Users\Brian Halson\AppData\Local\Microsoft\Windows\GameExplorer\{0EDAEAEF-6889-4174-B8D7-B2591EBBA177}\SupportTasks\0\More Games from Microsoft.lnk -> hxxp://www.deerhunter5.com/ (No File)

Open FRST64 and press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that, let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please Copy & Paste the contents into your reply.

message edited by Johnw



#1
July 6, 2016 at 01:49:33
Do you have an anti-malware scanner?
Malwarebytes is one.

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#2
July 6, 2016 at 02:43:09
i have run malwarebytes and adware cleaner they removed some tracking cookies but found no problems

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#3
July 6, 2016 at 06:52:37
Please download Farbar Recovery Scan Tool and save it onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
http://www.bleepingcomputer.com/dow...
If we have to run Farbar more than once, refer this SS.
http://i.imgur.com/yUxNw0j.gif
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the Desktop.
The first time the tool is run, it makes also another log (Addition.txt)
The logs are large, upload them using Zippy ( No account/registration needed ) or upload to a site of your choosing. Give us the links please.
http://www.zippyshare.com/
Instructions on how to use ZippyShare.
http://i.imgur.com/naG6t2T.gif
http://i.imgur.com/Vi9ZdIh.gif
http://i.imgur.com/1IZu5kP.gif

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Related Solutions

#4
July 6, 2016 at 07:19:48
i have just run fabar and the logs are as follows
as it is midnight i will be off to bed will reply to posts in the morning

Frst http://www77.zippyshare.com/v/SYW9T...

addition http://www77.zippyshare.com/v/HWXie...


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#5
July 6, 2016 at 07:23:24
"will reply to posts in the morning"
That's fine, I'm here.
http://www.timeanddate.com/worldclo...

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#6
July 6, 2016 at 07:35:05
Here are the first 2 steps, more steps will be needed, after I see the results of these logs.

Run them in this order.

Step 1: Run AdwCleaner
http://www.softpedia.com/get/Antivi...
http://www.raymond.cc/blog/adwclean...
http://www.bleepingcomputer.com/dow...
Author's site
http://general-changelog-team.fr/en...
Tutorial
http://general-changelog-team.fr/en...
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click Scan
In the results tabs, uncheck anything you don't want to remove.
Click on Cleaning.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[C1 or later].txt as well.
http://i.imgur.com/r3PoAEG.gif

Step 2: Run Malwarebytes Junkware Removal Tool
http://www.softpedia.com/get/Securi...
http://www.bleepingcomputer.com/dow...
http://thisisudax.org/
http://thisisudax.blogspot.com.au/2...
Download Malwarebytes Junkware Removal Tool onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
Warning! Once the scan is complete JRT will shut down your browser with NO warning.
Shut down your protection software now to avoid potential conflicts.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan.
Click this link to see a list of security programs that should be disabled and how to disable them.
http://www.bleepingcomputer.com/for...
http://www.techsupportforum.com/for...
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7/8, right-click JRT and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved onto your Desktop and will automatically open.
Copy and Paste the contents of the JRT.txt log please.


Report •

#7
July 6, 2016 at 16:05:58
Have run both Adwcleaner and JRT logs are as follows

# AdwCleaner v5.201 - Logfile created 07/07/2016 at 08:22:41
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-06.1 [Server]
# Operating system : Windows 10 Home (X64)
# Username : Brian Halson - BRIANHALSON-PC
# Running from : C:\Users\Brian Halson\Desktop\AdwCleaner(1).exe
# Option : Scan
# Support : https://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ DLL ] *****


***** [ WMI ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

Key Found : HKU\S-1-5-21-279346440-3864694767-3748385609-1000\Software\Conduit
Key Found : HKU\S-1-5-21-279346440-3864694767-3748385609-1000\Software\SpeedBit
Key Found : HKU\S-1-5-21-279346440-3864694767-3748385609-1000\Software\AppDataLow\{5F189DF5-2D05-472B-9091-84D9848AE48B}

***** [ Web browsers ] *****

[C:\Users\Brian Halson\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : blekko
[C:\Users\Brian Halson\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : websearch
[C:\Users\Brian Halson\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : trovi.search

*************************

C:\AdwCleaner\AdwCleaner[C1].txt - [15200 bytes] - [26/06/2016 11:05:10]
C:\AdwCleaner\AdwCleaner[R0].txt - [13300 bytes] - [21/04/2014 15:17:07]
C:\AdwCleaner\AdwCleaner[R1].txt - [4400 bytes] - [12/06/2015 08:48:14]
C:\AdwCleaner\AdwCleaner[S0].txt - [13320 bytes] - [21/04/2014 15:21:36]
C:\AdwCleaner\AdwCleaner[S1].txt - [18935 bytes] - [12/06/2015 09:59:06]
C:\AdwCleaner\AdwCleaner[S2].txt - [5454 bytes] - [12/06/2015 10:05:42]
C:\AdwCleaner\AdwCleaner[S3].txt - [1716 bytes] - [07/07/2016 08:22:41]

########## EOF - C:\AdwCleaner\AdwCleaner[S3].txt - [1789 bytes] ##########


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.6 (04.25.2016)
Operating System: Windows 10 Home x64
Ran by Brian Halson (Administrator) on Thu 07/07/2016 at 8:55:44.42
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


File System: 2

Failed to delete: C:\ProgramData\pdfforge (Folder)
Successfully deleted: C:\WINDOWS\prefetch\FREEYTVDOWNLOADER.EXE-60CDA799.pf (File)

Registry: 0

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 07/07/2016 at 8:58:58.02
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Report •

#8
July 6, 2016 at 16:17:50
✔ Best Answer
Next step.

Copy & Paste the text in Blue below & save it into Notepad on your Desktop & name it fixlist.txt
NOTE: It is important that Notepad is used. The fix will not work if Word or some other program is used.
NOTE: It is important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system.

CreateRestorePoint:
emptytemp:
closeprocesses:
Winlogon\Notify\SDWinLogon-x32: SDWinLogon.dll [X]
ShellIconOverlayIdentifiers: [GDriveSharedOverlay] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44} => No File
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=msnhome
HKU\S-1-5-21-279346440-3864694767-3748385609-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://asus.msn.com
HKU\S-1-5-21-279346440-3864694767-3748385609-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://asus.msn.com
HKU\S-1-5-21-279346440-3864694767-3748385609-1001\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKU\S-1-5-21-279346440-3864694767-3748385609-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://media.telstra.com.au/home.html
SearchScopes: HKU\S-1-5-21-279346440-3864694767-3748385609-1000 -> DefaultScope {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7ASUT
SearchScopes: HKU\S-1-5-21-279346440-3864694767-3748385609-1000 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7ASUT
CHR StartupUrls: Default -> "hxxps://www.google.com/?trackid=sp-006"
U3 idsvc; no ImagePath
Task: {0BB2054A-5ED0-44D9-8B21-9501E0C2D1E4} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION
Task: {1E8F563E-FB40-488C-9D32-F569306CA3F9} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {2A46484C-8E1D-4D3C-9911-9DC7586D3DD8} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {2A6C7FB3-D975-41DC-9136-C5039DEF073F} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {2CF33490-2B58-44B3-9853-6327E3A2126E} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {611354AD-BFCE-4894-BB37-E019C83EA2AE} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {7F0D4B5D-63D5-4A45-B71F-B1EFED1E5154} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {8560DB55-2597-49D0-AF7B-796178A6ECC5} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {98A375A4-5728-42B2-9885-D6289E73E80B} - System32\Tasks\SUPERAntiSpyware Scheduled Task c8437bd7-1a4b-44df-909f-ffc5b53203e6 => C:\Program Files\SUPERAntiSpyware\SASTask.exe [2015-06-11] (SUPERAdBlocker.com)
Task: {9CA20F85-9228-4D00-8C3A-3D0D933A12DE} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {A0DD6F92-90F0-48CE-86F3-B69963509D2E} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {AB7884E6-B638-407D-9FAC-3A8537A7DCE5} - \Safer-Networking\Spybot - Search and Destroy\Scan the system -> No File <==== ATTENTION
Task: {C1A165CF-7C3A-4720-AD79-772FB5AC8E93} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Shortcut: C:\Users\Brian Halson\Desktop\Office Tools)\Mini WiFi.lnk -> hxxp://e5.home/ (No File)
Shortcut: C:\Users\Brian Halson\AppData\Local\Microsoft\Windows\GameExplorer\{0EDAEAEF-6889-4174-B8D7-B2591EBBA177}\SupportTasks\1\Support.lnk -> hxxp://www.ina-support.com/faq/deerhunter5_pc.asp/ (No File)
Shortcut: C:\Users\Brian Halson\AppData\Local\Microsoft\Windows\GameExplorer\{0EDAEAEF-6889-4174-B8D7-B2591EBBA177}\SupportTasks\0\More Games from Microsoft.lnk -> hxxp://www.deerhunter5.com/ (No File)

Open FRST64 and press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that, let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please Copy & Paste the contents into your reply.

message edited by Johnw


Report •

#9
July 6, 2016 at 17:17:48
Ran FRST64 fix,txt log is below

Fix result of Farbar Recovery Scan Tool (x64) Version: 02-07-2016
Ran by Brian Halson (2016-07-07 09:53:04) Run:2
Running from C:\Users\Brian Halson\Desktop
Loaded Profiles: Brian Halson (Available Profiles: UpdatusUser & Brian Halson & DefaultAppPool)
Boot Mode: Normal
==============================================

fixlist content:
*****************
CreateRestorePoint:
emptytemp:
closeprocesses:
Winlogon\Notify\SDWinLogon-x32: SDWinLogon.dll [X]
ShellIconOverlayIdentifiers: [GDriveSharedOverlay] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44} => No File
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=msnhome
HKU\S-1-5-21-279346440-3864694767-3748385609-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://asus.msn.com
HKU\S-1-5-21-279346440-3864694767-3748385609-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://asus.msn.com
HKU\S-1-5-21-279346440-3864694767-3748385609-1001\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKU\S-1-5-21-279346440-3864694767-3748385609-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://media.telstra.com.au/home.html
SearchScopes: HKU\S-1-5-21-279346440-3864694767-3748385609-1000 -> DefaultScope {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7ASUT
SearchScopes: HKU\S-1-5-21-279346440-3864694767-3748385609-1000 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7ASUT
CHR StartupUrls: Default -> "hxxps://www.google.com/?trackid=sp-006"
U3 idsvc; no ImagePath
Task: {0BB2054A-5ED0-44D9-8B21-9501E0C2D1E4} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION
Task: {1E8F563E-FB40-488C-9D32-F569306CA3F9} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {2A46484C-8E1D-4D3C-9911-9DC7586D3DD8} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {2A6C7FB3-D975-41DC-9136-C5039DEF073F} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {2CF33490-2B58-44B3-9853-6327E3A2126E} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {611354AD-BFCE-4894-BB37-E019C83EA2AE} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {7F0D4B5D-63D5-4A45-B71F-B1EFED1E5154} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {8560DB55-2597-49D0-AF7B-796178A6ECC5} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {98A375A4-5728-42B2-9885-D6289E73E80B} - System32\Tasks\SUPERAntiSpyware Scheduled Task c8437bd7-1a4b-44df-909f-ffc5b53203e6 => C:\Program Files\SUPERAntiSpyware\SASTask.exe [2015-06-11] (SUPERAdBlocker.com)
Task: {9CA20F85-9228-4D00-8C3A-3D0D933A12DE} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {A0DD6F92-90F0-48CE-86F3-B69963509D2E} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {AB7884E6-B638-407D-9FAC-3A8537A7DCE5} - \Safer-Networking\Spybot - Search and Destroy\Scan the system -> No File <==== ATTENTION
Task: {C1A165CF-7C3A-4720-AD79-772FB5AC8E93} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Shortcut: C:\Users\Brian Halson\Desktop\Office Tools)\Mini WiFi.lnk -> hxxp://e5.home/ (No File)
Shortcut: C:\Users\Brian Halson\AppData\Local\Microsoft\Windows\GameExplorer\{0EDAEAEF-6889-4174-B8D7-B2591EBBA177}\SupportTasks\1\Support.lnk -> hxxp://www.ina-support.com/faq/deerhunter5_pc.asp/ (No File)
Shortcut: C:\Users\Brian Halson\AppData\Local\Microsoft\Windows\GameExplorer\{0EDAEAEF-6889-4174-B8D7-B2591EBBA177}\SupportTasks\0\More Games from Microsoft.lnk -> hxxp://www.deerhunter5.com/ (No File)

Open FRST or FRST64 and press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that, let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please Copy & Paste the contents into your reply.

*****************

Restore point was successfully created.
Processes closed successfully.
"HKLM\Software\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SDWinLogon" => key removed successfully
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\GDriveSharedOverlay" => key removed successfully
HKCR\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44} => key not found.
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Search Page => value removed successfully
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page => value removed successfully
HKU\S-1-5-21-279346440-3864694767-3748385609-1000\Software\Microsoft\Internet Explorer\Main\\Start Page => Error setting value.
HKU\S-1-5-21-279346440-3864694767-3748385609-1000\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL => Error setting value.
HKU\S-1-5-21-279346440-3864694767-3748385609-1001\Software\Microsoft\Internet Explorer\Main\\Search Page => value restored successfully
HKU\S-1-5-21-279346440-3864694767-3748385609-1001\Software\Microsoft\Internet Explorer\Main\\Start Page => value restored successfully
HKU\S-1-5-21-279346440-3864694767-3748385609-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value not found.
HKU\S-1-5-21-279346440-3864694767-3748385609-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64} => key not found.
HKCR\CLSID\{67A2568C-7A0A-4EED-AECC-B5405DE63B64} => key not found.
Chrome StartupUrls => removed successfully
idsvc => service removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{0BB2054A-5ED0-44D9-8B21-9501E0C2D1E4}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{0BB2054A-5ED0-44D9-8B21-9501E0C2D1E4}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{1E8F563E-FB40-488C-9D32-F569306CA3F9}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{1E8F563E-FB40-488C-9D32-F569306CA3F9}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\refreshgwxconfig" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{2A46484C-8E1D-4D3C-9911-9DC7586D3DD8}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{2A46484C-8E1D-4D3C-9911-9DC7586D3DD8}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\launchtrayprocess" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{2A6C7FB3-D975-41DC-9136-C5039DEF073F}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{2A6C7FB3-D975-41DC-9136-C5039DEF073F}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{2CF33490-2B58-44B3-9853-6327E3A2126E}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{2CF33490-2B58-44B3-9853-6327E3A2126E}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{611354AD-BFCE-4894-BB37-E019C83EA2AE}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{611354AD-BFCE-4894-BB37-E019C83EA2AE}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\refreshgwxcontent" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{7F0D4B5D-63D5-4A45-B71F-B1EFED1E5154}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{7F0D4B5D-63D5-4A45-B71F-B1EFED1E5154}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{8560DB55-2597-49D0-AF7B-796178A6ECC5}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{8560DB55-2597-49D0-AF7B-796178A6ECC5}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\Logon-5d" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{98A375A4-5728-42B2-9885-D6289E73E80B}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{98A375A4-5728-42B2-9885-D6289E73E80B}" => key removed successfully
C:\WINDOWS\System32\Tasks\SUPERAntiSpyware Scheduled Task c8437bd7-1a4b-44df-909f-ffc5b53203e6 => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\SUPERAntiSpyware Scheduled Task c8437bd7-1a4b-44df-909f-ffc5b53203e6" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{9CA20F85-9228-4D00-8C3A-3D0D933A12DE}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{9CA20F85-9228-4D00-8C3A-3D0D933A12DE}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{A0DD6F92-90F0-48CE-86F3-B69963509D2E}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A0DD6F92-90F0-48CE-86F3-B69963509D2E}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\Time-5d" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{AB7884E6-B638-407D-9FAC-3A8537A7DCE5}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{AB7884E6-B638-407D-9FAC-3A8537A7DCE5}" => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Safer-Networking\Spybot - Search and Destroy\Scan the system => key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{C1A165CF-7C3A-4720-AD79-772FB5AC8E93}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{C1A165CF-7C3A-4720-AD79-772FB5AC8E93}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d" => key removed successfully
Shortcut: C:\Users\Brian Halson\Desktop\Office Tools)\Mini WiFi.lnk -> hxxp://e5.home/ (No File) => Error: No automatic fix found for this entry.
Shortcut: C:\Users\Brian Halson\AppData\Local\Microsoft\Windows\GameExplorer\{0EDAEAEF-6889-4174-B8D7-B2591EBBA177}\SupportTasks\1\Support.lnk -> hxxp://www.ina-support.com/faq/deerhunter5_pc.asp/ (No File) => Error: No automatic fix found for this entry.
Shortcut: C:\Users\Brian Halson\AppData\Local\Microsoft\Windows\GameExplorer\{0EDAEAEF-6889-4174-B8D7-B2591EBBA177}\SupportTasks\0\More Games from Microsoft.lnk -> hxxp://www.deerhunter5.com/ (No File) => Error: No automatic fix found for this entry.
Open FRST or FRST64 and press the Fix button just once and wait. => Error: No automatic fix found for this entry.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that, let the tool complete its run. => Error: No automatic fix found for this entry.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please Copy & Paste the contents into your reply. => Error: No automatic fix found for this entry.

=========== EmptyTemp: ==========

BITS transfer queue => 3875071 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 342451534 B
Java, Flash, Steam htmlcache => 5458 B
Windows/system/drivers => 58098343 B
Edge => 88098 B
Chrome => 86460405 B
Firefox => 382319517 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 6148 B
ProgramData => 0 B
Public => 0 B
systemprofile => 0 B
systemprofile32 => 0 B
LocalService => 29781442 B
NetworkService => 34388 B
UpdatusUser => 56320 B
Brian Halson => 3543699729 B
DefaultAppPool => 6148 B

RecycleBin => 15675347917 B
EmptyTemp: => 18.7 GB temporary data Removed.

================================


The system needed a reboot.

==== End of Fixlog 10:01:31 ====


Report •

#10
July 6, 2016 at 17:28:56
Next step.

Update & Run Malwarebytes Anti-Malware ( MBAM ) Free Version. Use Quick scan ( now called Threat Scan )
http://www.softpedia.com/get/Antivi...
http://www.malwarebytes.org/free/
Make sure you uncheck > Enable free trial < at the END of the install.
http://i.imgur.com/tUFCbYz.gif
Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box to Scan for rootkits.
http://i.imgur.com/dZgt1g2.gif
Under Non-Malware Protection sub tab, make sure PUP and PUM entries to Treat detections as Malware are checked.
http://i.imgur.com/MKxr2K1.gif
Click on the Scan tab, then click on Scan Now >>. If an update is available, click the Update Now button.
A Threat Scan will begin.
With some infections, you may see this message box.
'Could not load DDA driver'
Click 'Yes' to this message, to allow the driver to load after a restart.
Allow the computer to restart. Continue with the rest of these instructions.
When the scan is complete, click Apply Actions.
Wait for the prompt to restart the computer to appear, then click on Yes.
After the restart once you are back at your desktop, open MBAM once more.
Click on the History tab > Application Logs.
Double click on the scan log which shows the Date and time of the scan just performed.
Click 'Copy to Clipboard'
Paste the contents of the clipboard into your reply.
Or, you can do it before the reboot.
http://i.imgur.com/NOmMO3l.gif


Report •

#11
July 6, 2016 at 17:42:33
Have started scan i need to take care of some things in town will post scan result when i get home

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#12
July 6, 2016 at 17:56:36
"will post scan result when i get home"
Ok.

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#13
July 6, 2016 at 18:45:07
sorry for delay but where do i find clip board

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#14
July 6, 2016 at 19:02:57
As per my screenshot or this Softpedia SS.
http://i1-win.softpedia-static.com/...

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#15
July 6, 2016 at 19:11:10
Contents of MBAM log

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 7/7/2016
Scan Time: 10:38 AM
Logfile: Log.txt
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.07.06.09
Rootkit Database: v2016.05.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 10
CPU: x64
File System: NTFS
User: Brian Halson

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 483703
Time Elapsed: 41 min, 43 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)


Report •

#16
July 6, 2016 at 19:12:46
What issues do you have now?

Extract from the fixlog.
"EmptyTemp: => 18.7 GB temporary data Removed"
Way, way too big, even if you are a gamer.
Here are temp file settings for a normal user, adjust to suit your requirements.
Set Java to 100mb
https://steveshank.com/cgi-bin/arti...
All browsers, set to 50mb ( that's MB, not GB ) for temp.
Chrome is not so straight forward.
How to set Google Chrome cache to 50mb max temporary files.
With comps, there is always more than one way to do things, try this way.
Right click on the Google Chrome shortcut > Properties.
Copy & Paste this below after .exe" as per SS ( Screenshot )
NOTE: There is a space after .exe"
http://i.imgur.com/vgkU3X1.gif
--disk-cache-size=50000"
Click > Apply & then OK.

Extracts from your Farbar logs.
"Platform: Windows 10 Home Version 1511 (X64) Language: English (United States)"

Make sure ALL your Regional and Language Options settings are Ok. They will be something similar to this, the main point being, you should have at least 3 places to make sure you have your country displayed.

Windows 10: Change or Add Another Language or Region.
http://www.tech-recipes.com/rx/5633...
http://i.imgur.com/gkPnT4j.gif
http://i.imgur.com/8J4WO6U.gif
http://i.imgur.com/gtwlzJo.gif
http://i.imgur.com/vSWwH00.gif

Are these deliberatly blocked?

FirewallRules: [TCP Query User{E17A657D-DB86-4102-8EB4-72CA0E408A24}C:\program files (x86)\route 66\route 66 sync\sync9loader.exe] => (Block) C:\program files (x86)\route 66\route 66 sync\sync9loader.exe
FirewallRules: [UDP Query User{4909E64E-367B-4397-8620-AA89A81F32E3}C:\program files (x86)\route 66\route 66 sync\sync9loader.exe] => (Block) C:\program files (x86)\route 66\route 66 sync\sync9loader.exe
FirewallRules: [TCP Query User{092B3057-CD71-4C4A-BC2C-9B307D80B68C}C:\program files (x86)\mozilla firefox\firefox.exe] => (Block) C:\program files (x86)\mozilla firefox\firefox.exe
FirewallRules: [UDP Query User{6A9DDB5D-EA02-4031-94B4-E81FFBADB1BB}C:\program files (x86)\mozilla firefox\firefox.exe] => (Block) C:\program files (x86)\mozilla firefox\firefox.exe

Here is how a USER got the problems, no AV would have prevented USER error. Go to any Malware forum & no matter what AV they have installed, they got infected.

As you can see from your logs, you had a lot of stuff installed, that you do not know, how it got installed.
A lot of programs, now give you the choice to install toolbars & other during the install. Either uncheck these items during install, or use Custom install. No more click, click during an install, you have to read after each click.

Or, Use Unchecky to help prevent these third party installs. Nothing is perfect, the badies are always ahead of the goodies, so be vigilant.
http://www.softpedia.com/get/System...
http://www.freewarefiles.com/Unchec...
http://unchecky.com/
A reliable application that aims to protect your computer against third-party components often offered during software installations.

WARNING: CNET Download.com downloads now come bundled with opt-out crapware and toolbars ( Same applies to Softonic & Brothersoft )
http://www.groovypost.com/unplugged...
http://www.howtogeek.com/198622/her...

I use Softpedia & FreewareFiles.com, they make you aware what Ad-supported programs the author of the program has included.
http://win.softpedia.com/index.free...
http://www.freewarefiles.com/new_fi...
Sample pages
http://www.softpedia.com/get/CD-DVD...
First and foremost, extra attention needs to be paid during installation as ImgBurn offers to create desktop shortcuts to third-party apps, as well as install a browser toolbar onto the host computer, which are not required to ensure the smooth running of the app.
SS of above.
http://i.imgur.com/jgGYNsP.gif
http://i.imgur.com/rqSpp1e.gif
This is what ImgBurn tries to install.
http://i.imgur.com/ms4DzE9.gif
http://i.imgur.com/vVkd39a.gif
http://i.imgur.com/rqFVaHs.gif
http://i.imgur.com/sm1T7h6.gif
http://i.imgur.com/vhkKLYo.gif


Report •

#17
July 6, 2016 at 20:05:36
Sorry for delay just took me a little while to do all the things you said to do but all done now

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#18
July 6, 2016 at 20:08:34
Main thing I want to know is > What issues do you have now?

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#19
July 6, 2016 at 20:18:45
at this stage all is good i have not done much today but if something comes up i will get back to you
Thanks for all your help it is much appreciated

message edited by topbooka


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#20
July 6, 2016 at 20:40:16
Very good, fingers crossed.

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#21
August 15, 2016 at 18:56:12
After several weeks same problem has returned

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#22
August 15, 2016 at 19:21:27
New Farbar log please, 2 logs to upload.

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#23
August 15, 2016 at 19:48:24
Here are the requested scan logs
FRST--http://www40.zippyshare.com/v/xoEtLB5F/file.html
Addition--http://www40.zippyshare.com/v/UhUyfXfp/file.html

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#24
August 15, 2016 at 19:53:11
Got them, got to go out now, back between 4-6 hrs.
http://www.timeanddate.com/worldclo...

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#25
August 16, 2016 at 03:09:41
I can't get my head around, why your firewall is blocking these.

FirewallRules: [TCP Query User{E17A657D-DB86-4102-8EB4-72CA0E408A24}C:\program files (x86)\route 66\route 66 sync\sync9loader.exe] => (Block) C:\program files (x86)\route 66\route 66 sync\sync9loader.exe
FirewallRules: [UDP Query User{4909E64E-367B-4397-8620-AA89A81F32E3}C:\program files (x86)\route 66\route 66 sync\sync9loader.exe] => (Block) C:\program files (x86)\route 66\route 66 sync\sync9loader.exe
FirewallRules: [TCP Query User{092B3057-CD71-4C4A-BC2C-9B307D80B68C}C:\program files (x86)\mozilla firefox\firefox.exe] => (Block) C:\program files (x86)\mozilla firefox\firefox.exe
FirewallRules: [UDP Query User{6A9DDB5D-EA02-4031-94B4-E81FFBADB1BB}C:\program files (x86)\mozilla firefox\firefox.exe] => (Block) C:\program files (x86)\mozilla firefox\firefox.exe


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#26
August 16, 2016 at 03:16:45
I do not require this program any more would it be better to uninstall it

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#27
August 16, 2016 at 03:24:01
One other thing that I have noted in the last few days is that my homepage at telstra,com seems to take a very long time to load

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#28
August 16, 2016 at 03:47:02
"I do not require this program any more would it be better to uninstall it"

Yep, use your Revo..

"seems to take a very long time to load"
Lets do 1 thing at a time, it may be due to an W10 update, but lets see how it behaves after the uninstall.


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#29
August 16, 2016 at 03:58:12
I have uninstalled route 66

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#30
August 16, 2016 at 04:10:20
Good, did you unblock Firefox in the firewall & then test Firefox?

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#31
August 16, 2016 at 04:25:37
Have unblocked firefox while I was there I noted that 2 entries for sync9loader are blocked as well they are part of route 66

Report •

#32
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#33
August 16, 2016 at 04:40:45
Before I reboot just letting you know that firefox seems fine just home page very slow to load

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#34
August 16, 2016 at 04:47:16
Ok, carry on with post #32

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#35
August 16, 2016 at 05:00:56
My computer has frozen trying to open Ccleaner and task manager will not open

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#36
August 16, 2016 at 05:04:41
Just let the comp sit for 5 mins, don't touch anything.

If it is still locked up, hold the power button in, until it turns off or reboots.


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#37
August 16, 2016 at 05:22:55
Did hard reboot waiting for everything to load

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#38
August 16, 2016 at 05:28:18
It sounds like Windows was doing updates & gobbling up your memory.

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#39
August 16, 2016 at 05:30:40
All running Have run ccleaner as per 32

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#40
August 16, 2016 at 05:31:11
"firefox seems fine just home page very slow to load"
Make sure the Cache is set to 50mb.
https://www.sitepoint.com/3-tweaks-...

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#41
August 16, 2016 at 05:42:17
Have changed firefox as per 40

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#42
August 16, 2016 at 05:48:48
Ok, see how it goes, a lot of people are reporting browser/internet slow downs with the latest W10.

I'm sure MS will be on to it & have a fix.


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#43
August 16, 2016 at 05:55:38
Yes it only appears to be my home page that hangs other sites seem to be ok

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