yet another google redirect problem

Acer / Aspire 3610
January 5, 2009 at 11:26:16
Specs: Microsoft Windows XP Home Edition, 1.496 GHz / 246 MB
Hello. I am another vicitim of a google redirect problem. After looking at some other posts, I downloaded Malwarebytes'Anti-Malware and did a scan and it came up with nothing:

Malwarebytes' Anti-Malware 1.32
Database version: 1618
Windows 5.1.2600 Service Pack 3

1/5/2009 12:37:25 PM
mbam-log-2009-01-05 (12-37-25).txt

Scan type: Quick Scan
Objects scanned: 54515
Time elapsed: 18 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

I downloaded "Hijack This" (saved to desktop)and when I tried to install it, it appeared as though the program was installed and a page came up that said "Do a system scan". There was no installation of the program, no selection of where it would be installed, no license agreement etc. Is this normal?

Please help!

See More: yet another google redirect problem

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January 5, 2009 at 11:58:12

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January 5, 2009 at 13:49:35
I just tried the ESET scan and the result was "no threats found" even though I still have the problem.

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January 5, 2009 at 15:30:34
Delete the Hijack This setup file on yuor desktop and try downloading it using this method.

Please download and install the latest version of HijackThis v2.0.2:

Download the "HijackThis" Installer from this link:
Hijack This

Rename the setup file, HJTInstall.exe, before you download it. To do that once the "enter name of file to save to" box appears as the download begins in the filename box rename HJTInstall.exe to tools.exe> click save.
1. Save " tools.exe" to your desktop.
2. Double click on tools.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

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Related Solutions

January 5, 2009 at 16:35:47
I just now tried renaming the setup file for HijackThis and nothing has changed - it still won't install legitimately.

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January 5, 2009 at 17:02:51
See if Combofix will install and run. Follow the instructions exactly making sure any Antivirus or Antispyware is turned off after you get it downloaded..

Please download ComboFix to the desktop from one of the following links:


Link 2

Link 3

Combofix is a powerful tool so follow the instructions exactly or you could damage your computer.

Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with Combofix and remove some of its embedded files which may cause "unpredictable results".
Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

In your case to run Combofix do the following:
1. Go offline turn off your Antivirus, and any Antispyware that you may have.
2. Run Combofix and save its log.
3. Restart the computer to get the Antivirus running again but leave the Antispyware programs off until we get the computer cleaned.
4. Post the Combofix log.

Remember to re-enable the protection again afterwards before connecting to the Internet.

Double-click combofix.exe
Follow the prompts.
(Don't click on the window while the program is running or move the mouse, it will cause your system to hang.)
Please post the log it produces.

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January 5, 2009 at 20:18:10
I was able to run Combofix. Although it seemed like some strange things happened during the process including not being able to restart my computer properly, it was successful. I have checked Google and it is working properly now. I only ran Combofix once - do I need to do it again as per the instructions? Here is the first log file:

ComboFix 09-01-05.03 - Gilian 2009-01-05 21:32:31.1 - [color=red][b]FAT32[/b][/color]x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.246.46 [GMT -6:00]
Running from: c:\documents and settings\Gilian\Desktop\ComboFix.exe
AV: Norton AntiVirus *On-access scanning disabled* (Updated)
FW: Norton AntiVirus *enabled*
* Created a new restore point

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

c:\windows\Downloaded Program Files\setup.inf

((((((((((((((((((((((((( Files Created from 2008-12-06 to 2009-01-06 )))))))))))))))))))))))))))))))

2009-01-05 14:18 . 2009-01-05 14:18 <DIR> d-------- c:\program files\ESET
2009-01-05 12:59 . 2009-01-05 12:58 410,984 --a------ c:\windows\system32\deploytk.dll
2009-01-05 12:59 . 2009-01-05 12:58 73,728 --a------ c:\windows\system32\javacpl.cpl
2009-01-05 11:52 . 2009-01-05 11:52 <DIR> d-------- c:\documents and settings\Gilian\Application Data\Malwarebytes
2009-01-05 11:52 . 2009-01-04 18:41 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-05 11:52 . 2009-01-04 18:41 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2009-01-05 11:51 . 2009-01-05 11:52 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-01-05 11:51 . 2009-01-05 11:52 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-01-05 09:34 . 2009-01-05 09:34 <DIR> d-------- c:\program files\Spyware Doctor

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
2008-12-12 17:01 3,067,904 ------w c:\windows\system32\dllcache\mshtml.dll
2008-11-15 17:47 --------- d-----w c:\program files\Scan2PDF
2008-11-15 17:47 --------- d-----w c:\documents and settings\Gilian\Application Data\Scan2PDF
2008-10-24 11:21 455,296 ------w c:\windows\system32\dllcache\mrxsmb.sys
2008-10-23 12:36 286,720 ----a-w c:\windows\system32\gdi32.dll
2008-10-23 12:36 286,720 ------w c:\windows\system32\dllcache\gdi32.dll
2008-10-16 20:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 20:13 202,776 ----a-w c:\windows\system32\dllcache\wuweb.dll
2008-10-16 20:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 20:13 1,809,944 ----a-w c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 20:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 20:12 561,688 ----a-w c:\windows\system32\dllcache\wuapi.dll
2008-10-16 20:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 20:12 323,608 ----a-w c:\windows\system32\dllcache\wucltui.dll
2008-10-16 20:09 92,696 ----a-w c:\windows\system32\dllcache\cdm.dll
2008-10-16 20:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 20:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 20:09 51,224 ----a-w c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 20:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 20:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 20:08 34,328 ----a-w c:\windows\system32\dllcache\wups.dll
2008-10-16 20:06 268,648 ----a-w c:\windows\system32\mucltui.dll
2008-10-16 20:06 208,744 ----a-w c:\windows\system32\muweb.dll
2008-10-16 01:00 666,112 ----a-w c:\windows\system32\wininet.dll
2008-10-16 01:00 666,112 ------w c:\windows\system32\dllcache\wininet.dll
2008-10-16 01:00 619,520 ------w c:\windows\system32\dllcache\urlmon.dll
2008-10-16 01:00 1,499,136 ------w c:\windows\system32\dllcache\shdocvw.dll
2008-10-15 16:34 337,408 ------w c:\windows\system32\dllcache\netapi32.dll

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown

"epm-dm"="c:\acer\epm\epm-dm.exe" [2005-10-26 212992]
"Wbutton"="c:\program files\Launch Manager\Wbutton.exe" [2005-07-25 81920]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2005-02-04 102490]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2005-02-04 708698]
"PowerKey"="c:\program files\Launch Manager\PowerKey.exe" [2002-08-30 94208]
"LMgrOSD"="c:\program files\Launch Manager\OSDCtrl.exe" [2005-07-25 241664]
"LManager"="c:\program files\Launch Manager\HotkeyApp.exe" [2005-06-06 69632]
"LaunchAp"="c:\program files\Launch Manager\LaunchAp.exe" [2005-07-25 32768]
"iRiver Updater"="\Updater.exe" [2004-07-01 212992]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-01-23 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-01-23 126976]
"eRecoveryService"="c:\acer\Empowering Technology\eRecovery\Monitor.exe" [2005-10-31 385024]
"ePowerManagement"="c:\acer\ePM\ePM.exe" [2005-10-26 2889728]
"CtrlVol"="c:\program files\Launch Manager\CtrlVol.exe" [2003-09-16 20480]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-05 136600]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-09-30 155648]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe" [2006-03-21 69632]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2006-04-04 180269]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"osCheck"="c:\program files\Norton AntiVirus\osCheck.exe" [2008-02-07 718704]
"nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2008-05-16 648504]
"nmapp"="c:\program files\Pure Networks\Network Magic\nmapp.exe" [2008-05-21 451896]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-09-06 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-10-01 289576]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"VIDC.mjpg"= mcmjpg32.dll
"aux3"= wdmaud.sys

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Works Calendar Reminders.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Works Calendar Reminders.lnk
backup=c:\windows\pss\Microsoft Works Calendar Reminders.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IMJPMIG8.1]
--a------ 2004-08-04 05:00 208952 c:\windows\ime\imjp8_1\imjpmig.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSPY2002]
--a------ 2004-08-04 05:00 59392 c:\windows\system32\IME\PINTLGNT\IMSCINST.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]
--------- 2005-03-09 18:59 49152 c:\program files\Arcade\PCMService.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PHIME2002A]
--a------ 2004-08-04 05:00 455168 c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PHIME2002ASync]
--a------ 2004-08-04 05:00 455168 c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\preload]
--a------ 2005-05-19 17:09 32768 c:\windows\RUNXMLPL.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
--a------ 2006-04-04 08:57 180269 c:\program files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMan]
--a------ 2005-04-15 11:01 77824 c:\windows\SOUNDMAN.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"EnableFirewall"= 0 (0x0)

"c:\\Program Files\\Homestead\\Homestead Professional\\Editor\\homestead.exe"=
"c:\\Program Files\\Java\\jre1.5.0_01\\bin\\javaw.exe"=
"c:\\Program Files\\Infogrames Interactive\\Scrabble Complete\\ScrabbleComplete.exe"=
"c:\\Program Files\\Real\\RealPlayer\\RealPlay.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\SightSpeed\\SightSpeed.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"67:UDP"= 67:UDP:DHCP Discovery Service

R1 Hotkey;Hotkey;c:\windows\system32\drivers\HOTKEY.sys [2006-04-03 9867]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-07-08 99376]
R3 POWERKEY;POWERKEY;c:\program files\Launch Manager\POWERKEY.SYS [2006-04-03 2343]
R4 EpmPsd;Acer EPM Power Scheme Driver;c:\windows\system32\drivers\epm-psd.sys [2004-07-19 4096]
R4 EpmShd;Acer EPM System Hardware Driver;c:\windows\system32\drivers\epm-shd.sys [2005-04-07 78208]
R4 LiveUpdate Notice;LiveUpdate Notice;c:\program files\Common Files\Symantec Shared\ccSvcHst.exe [2008-01-25 149352]
R4 osaio;osaio;c:\windows\system32\drivers\osaio.sys [2006-04-03 8704]
R4 osanbm;osanbm;c:\windows\system32\drivers\osanbm.sys [2006-04-03 4010]
S1 mailKmd;mailKmd; [x]
S1 Wbutton;Wbutton;c:\windows\system32\drivers\Wbutton.sys --> c:\windows\system32\drivers\Wbutton.sys [?]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-01-12 23888]
S3 V0250Dev;Live! Cam Notebook Pro;c:\windows\system32\drivers\V0250Dev.sys [2007-10-01 3324320]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - INT15.SYS
Contents of the 'Scheduled Tasks' folder

2006-06-22 c:\windows\Tasks\XoftSpy.job
- c:\program files\XoftSpy\XoftSpy.exe [2006-05-12 14:40]

2009-01-06 c:\windows\Tasks\Norton AntiVirus - Run Full System Scan - Gilian.job
- c:\program files\Norton AntiVirus\Navw32.exe [2008-02-07 08:05]
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-Symantec NetDriver Monitor - c:\progra~1\SYMNET~1\SNDMon.exe

------- Supplementary Scan -------
uStart Page = hxxp://
mStart Page = hxxp://
uInternet Connection Wizard,ShellNext = hxxp://
uInternet Settings,ProxyOverride = *.local

O16 -: Microsoft XML Parser for Java - file://c:\windows\Java\classes\
c:\windows\Downloaded Program Files\Microsoft XML Parser for Java.osd

O16 -: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://
c:\windows\Downloaded Program Files\OnlineScanner.inf


catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer,
Rootkit scan 2009-01-05 21:37:43
Windows 5.1.2600 Service Pack 3 FAT NTAPI

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

Completion time: 2009-01-05 21:41:33
ComboFix-quarantined-files.txt 2009-01-06 03:41:26

Pre-Run: 6,603,177,984 bytes free
Post-Run: 8,537,735,168 bytes free

[boot loader]
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect

197 --- E O F --- 2008-12-19 13:54:01

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January 6, 2009 at 03:32:30
Your java is out of date and may have been exploited.
Download the latest version of java from this link Java
Click on the JRE 6 Update 11 download button.
Check the box that says: "Accept License Agreement". The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. Check any item with Java Runtime Environment (JRE or J2SE) in the name. It should have the "coffee cup" icon next to it.
Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed
Then from your desktop double-click on jre-6u11-windows-i586-p.exe to install the newest version.

Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok.

Download ATF Cleaner from this link:
Run ATF-Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

Run an online scan with Kaspersky from the following link:
Kaspersky Online Scanner

Note: If you have used this particular scanner before, you MAY HAVE TO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take several minutes.
3.Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
4. Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
5. Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
6. Click View scan report at the bottom.
7. Click the Save Report As... button.
8. Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.

To optimize scanning time and produce a more sensible report for review:
Close any open programs.
Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.

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January 6, 2009 at 11:08:58
Here is the result from the Kapersky scan:

Tuesday, January 6, 2009
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version:
Program database last update: Tuesday, January 06, 2009 15:35:19
Records in database: 1571912

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:

Scan statistics:
Files scanned: 69768
Threat name: 2
Infected objects: 2
Suspicious objects: 0
Duration of the scan: 02:17:37

File name / Threat name / Threats count
C:\Documents and Settings\Gilian\My Documents\Programmes\Cliprexdsfree.exe Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.ak 1
C:\Documents and Settings\Gilian\My Documents\Programmes\Cliprexdsfree.exe Infected: not-a-virus:WebToolbar.Win32.WhenU.a 1

The selected area was scanned.

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January 6, 2009 at 15:29:31
Navigate to and delete this file if found:

C:\Documents and Settings\Gilian\My Documents\Programmes\Cliprexdsfree.exe

You computer appears to be clean other than the above file.

Go to start> run> type in combofix /u (note the space after combofix) then press enter> run. This will uninstall combofix so give the uninstaller a minute to run.

Go to start> control panel> add/remove programs and uninstall these programs:

Hijack This



You should keep AFT Cleaner and run it weekly.

You should consider adding "Spywareblaster" to your arsenol of antispyware tools, you can download it from this link Spywareblaster

Just download it,install it, and update it. Its free and runs in the background, so you don't actually run it, and re-writes malicious script before it can install on your computer. Look for updates weekly as there is no auto-update on the free version.

How is the computer operating?

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January 6, 2009 at 17:19:02
Thank you very much for all your help. I really appreciate it. To answer the question "how is the computer operating", well, it is operating okay except that it is very slow especially on startup. I've never timed it but I estimate it takes about 10 minutes to start up. It's been that way for a long time though. It's frustrating but I'm kind of used to it.

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January 6, 2009 at 19:17:38
Glad we could help.

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January 7, 2009 at 05:14:02

thank u alll

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