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Hi ive been infected with a malware pop up and i can get rid of it but after i turn off and on it comes back. So it must have a file still in the computer that reinfects me. Thanks for help
If the pop-up stops you from doing other things, download rkill and malwarebytes to a thumbdrive (using a different PC) and then install them on the problem PC.
First use Rkill and it will open up a notepad message saying that services have stopped. Then run Malwarebytes, udate it and do a full scan to remove your problems.That should work for you
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