Windows XP hit with a virus or other pest

Microsoft Windows xp professional sp3 (o...
February 6, 2011 at 02:39:43
Specs: Windows 7 Home Edition 64 bit, Intel dual Core/3g
My Windows XP partition has been corrupted by a 'Nasty Bug'. It has attacked my Kaspersky internet Security program not allowing me to repari or reinstall it, On attempting to do a Windows 'Restore' function a blank Restore window appears with no text. I can not access some secure web pages. I have run Kaspersky virus checker program and windows own virus check program ( full search) and no viruses were reported. Any ideas how to solve this please? It would be a big job reinstalling windows and all its programs especially as I only have a windows Update CD (win 98 to XP). I do have copies of SP2 and SP3.
Your help would be much appreciated. Thank you.

See More: Windows XP hit with a virus or other pest

February 6, 2011 at 12:36:06
I need to know a few things...

Did you buy Kaspersky online, or did you go to a store and get the box with the CD?

Can you run programs (other than Kaspersky)?

EXACTLY what problems are you experiencing (blue screens, crashes, redirections, etc)?

Report •

February 7, 2011 at 03:55:31
I bought Kaspersky on-line and have been using it for 18 months now.I don't really undestand all its functions so I think I may have opened an infected program that Kaspersky warned me about. I desribed the symptoms I was experiencing in my message. Some programs run fine. I suspect some areas of the windows system files have been corrupted like windows inataller hence my inability to re-install Kaspersky. All bits that don't work are geared at not allowing one to recover from a pevious state like Windows System Restore.

Report •

February 7, 2011 at 13:37:14
Okay let's help you out. First, you need to, on a clean computer, go to , and let the .iso file download. Then, using a disk burning utility (they actually have one on the site, red the bottom of the page provided), burn that image to a blank CD. Now, making sure that BIOS is set up to boot from CD first, boot into the Kasprsky Rescue CD, and allow it do boot up. Do a complete scan, and, again, on a clean computer, report what it finds. If there is something truly nasty on there, I wouldn't want to have you delete svchost.exe or anything like that.

Report •

Related Solutions

February 12, 2011 at 09:24:36
Thank you for your help.
Kaspersky has sent me software to run and the logs from the programs have been sent to them. I had to run the programs from outside XP. To-date I have had no reply. One log reported attack from mail bomb and other areas of attack were listed. I tnink I may have a problem on my hands solving this. I will report how I get on in due course unless anyone has any quick fixes other than re-install

Report •

Ask Question