windows security centre virus

Dell Inspiron 1545 notebook
May 4, 2010 at 05:25:44
Specs: Windows Vista
Hi there,

A friend of mine is also having trouble with the fake security centre pop up virus, I have had the problem before and managed to fix it by removing it by using firefox and downloading AVG. However she does not have Firefox or any anti spyware programs, everytime we try to open task manager it quickly closes it again, and we cannot get on the internet at all despite there being no problems with her internet connection. I have so far not been able to get AVG on her computer using a removable device.
I've trawled the internet trying to find a solution, if anyone has any help or suggestions it would be very much appreciated. Thanks.


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#1
May 4, 2010 at 05:59:14
We're also no longer able to open .exe files. :(

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#2
May 4, 2010 at 06:14:48
... the link (hops) below may help:

http://www.computing.net/answers/se...

.

... Posting is provided "AS IS" with no warranties
http://img402.imageshack.us/img402/...
Grrrr... ...im


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#3
May 4, 2010 at 06:26:29
Thankyou!
I did what you said but as soon as the regedit comes up the virus closes it again, would you suggest attempting it in safe mode?

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Related Solutions

#4
May 4, 2010 at 06:35:51
... did you end its process in task manager?


.

... Posting is provided "AS IS" with no warranties
http://img402.imageshack.us/img402/...
Grrrr... ...im


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#5
May 4, 2010 at 06:42:23
I'm unable to, task manager keeps getting shut down whenever I try and open it.

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#6
May 4, 2010 at 06:50:20
Okay, restarted and got regedit up. Got it showing hidden files, however, tried to delete it appears to have frozen and I'm getting a pop up saying:
Application cannot be executed. The file wuauclt.exe is infected. Do you want to activate your antivirus software now?

And thats coming up every five seconds.

We're wondering since were both pretty rubbish with computers if we should just consider giving up and rebooting the system. However we're worried about carrying the file over to her hardrive when she tries to keep stuff on her laptop hardrive, will this be a problem even if she has deleted the folder it came from?


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#7
May 4, 2010 at 07:03:55
... there's is no guarantee, make sure antivirus is on!

"...however, tried to delete it appears to have frozen ..."

... going beyond the suggested steps:

"...giving up and rebooting the system..."

.

... Posting is provided "AS IS" with no warranties
http://img402.imageshack.us/img402/...
Grrrr... ...im


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#8
May 4, 2010 at 07:23:06
Will do, thanks very much for the advice.

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