Windows Installer Problems

Hewlett-packard / Hp pavilion dv4 notebook...
December 6, 2010 at 10:29:16
Specs: Windows Vista, 2 GHz / 3998 MB

I am currently experiencing an error message regarding Windows Installer each time I try to download an update (most recently iTunes 10.1 update or AVG 2011 update).

I am using an HP laptop, running Windows Vista, and in the 3 years since having the computer I have never had any problems with this.

The error message I keep receiving is:
The Windows Installer could not be accessed. This can occur if you are running Windows in Safe Mode, or if the Windows Installer is not correctly installed.

I have researched this on Microsoft forums in an attempt to solve this myself, but after confirming that I have the latest Windows Installer version (4.5) and confirming that it is not disabled, I am at a loss of what to do next and how to rectify this.

The main problem is that I cannot use my iPhone now without the iTunes update, so if there is ANY assistance/advice anyone can share with me, I would so genuinely grateful.

Many thanks,

See More: Windows Installer Problems

December 6, 2010 at 18:02:33
Hi Amy,
I just walked in, went to town for a bit.
I just worked on a problem like that in my shop.
Look in your add/remove and see if you have the windows installer in the list or something pertaining to that pop-up you are getting.
:Let me know if it is and what it is called.

Some HELP in posting on plus free progs and instructions Cheers

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December 6, 2010 at 20:14:11
Hi XP,

Thanks for your reply.

I'm not sure where the add/remove is on my computer, so I opened up my Control Panel and then went to 'Programs/Features' which then opened up a file with all of the Programs and has the "uninstall, change, repair" option. I then searched for the Windows Installler, but it came up with nothing.

Then, per instructions online, I went to Start, searched 'cmd' and entered MSIExec in the Command Prompt.
A box popped up with all of the Windows Installer information, I have pasted it at the bottom of this email.
I also went to Start and typed in 'services.msc' and in the services prompt I found the Windows Installer programs and determined that the Windows Installer was not disabled, but is in the Manual mode and has also been "started."

What else should I do?

Many thanks,

Windows ® Installer. V 4.5.6002.18005

msiexec /Option <Required Parameter> [Optional Parameter]

Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
Quiet mode, no user interaction
Unattended mode - progress bar only
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
Help information
Restart Options
Do not restart after the installation is complete
Prompts the user for restart if necessary
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties

Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.

Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.

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December 6, 2010 at 22:06:28
hmmmm, another thing I did was download malwarebytes
to your desktop. Then reboot and tap f8....go to safemode with networking. Install it and let it download nay updates and then run a full scan, remove all it finds and then reboot to normal mode.
See if that helps

Some HELP in posting on plus free progs and instructions Cheers

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Related Solutions

June 9, 2011 at 04:56:40
On try [url=] Actual Installer[/url]

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June 9, 2011 at 04:57:58

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