Solved Windows Defender keeps saying computer may be at risk

Johnw November 27, 2015 at 04:01:42

Lets start here. Here are the first 2 steps, more steps will be needed, after I see the results of these logs. Run them in this order. Step 1: Run AdwCleaner http://www.softpedia.com/get/Antivi... http://www.raymond.cc/blog/adwclean... http://www.bleepingcomputer.com/dow... Author's site http://general-changelog-team.fr/en... Tutorial http://general-changelog-team.fr/en... Close all open programs and internet browsers. Double click on AdwCleaner.exe to run the tool. Click Scan In the results tabs, uncheck anything you don't want to remove. Click on Cleaning. Confirm each time with Ok. Your computer will be rebooted automatically. A text file will open after the restart. Please Copy & Paste the contents of that logfile with your next answer. You can find the logfile at C:\AdwCleaner[S1].txt as well. http://i.imgur.com/r3PoAEG.gif Step 2: Run Junkware Removal Tool http://www.softpedia.com/get/Securi... http://www.bleepingcomputer.com/dow... http://thisisudax.org/ http://thisisudax.blogspot.com.au/2... Malwarebytes Acquires Junkware Removal Tool https://blog.malwarebytes.org/news/... Download Junkware Removal Tool onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop. Warning! Once the scan is complete JRT will shut down your browser with NO warning. Shut down your protection software now to avoid potential conflicts. Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them. http://www.bleepingcomputer.com/for... http://www.techsupportforum.com/for... Run the tool by double-clicking it. If you are using Windows Vista or Windows 7/8, right-click JRT and select Run as Administrator. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system's specifications. On completion, a log (JRT.txt) is saved onto your Desktop and will automatically open. Copy and Paste the contents of the JRT.txt log please.

Thanks, but I have already run the AdwCleaner twice and nothing changed.

Johnw November 27, 2015 at 04:20:06

Are you sure it is the same program? What else have you run? message edited by Johnw

Yes, definitely, I also run C Cleaner (formally crap cleaner) every time I shurdown

Johnw November 27, 2015 at 04:35:57

Run Hitman Pro, then Copy and Paste the contents of the log please, into your reply. http://www.softpedia.com/get/Intern... http://www.surfright.nl/en/HitmanPro http://www.surfright.nl/en/hitmanpro/ How to scan and obtain a log http://forums.majorgeeks.com/showth... Unlimited free scanning and free 30-day version to remove detected malware. Download now (32-bit) http://dl.surfright.nl/HitmanPro35.exe Download now (64-bit) http://dl.surfright.nl/HitmanPro35_...

Johnw November 27, 2015 at 04:37:36

I am here & can stay online if you also can. http://www.timeanddate.com/worldclo... message edited by Johnw

Sorry do not have Hitman Pro, and don't really want to download it, have you any other suggestions that do not involve extra downloads please, would uninstalling and re-installing Defender work?

Johnw November 27, 2015 at 04:43:13

"would uninstalling and re-installing Defender work?" Doubt it, that Defender message usually means you are infected & we now have to bring in the big guns.

Thanks for you suggestions, but will have to leave it for now as I have an appointment

Hi, John, thank you again or all your time and trouble, but I have solved the problem, remembered I allowed a Java update the other day, so, basically, I have uninstalled all of the Java programs and Windows Defender is working perfectly again. Had a flash of inspiration and remembered something similar happening once before. DEFINATELY no more Java for me! Thanks again

Johnw November 28, 2015 at 04:15:40

✔ Best Answer

Nice work Barbie. The hackers love Java as well.