Windows 7 Virus Black Screen

Toshiba / Satelite l450-n2
August 15, 2010 at 05:57:08
Specs: Windows 7, I dont know
Okay well this morning my computer had looked like it had frozen and my mouse wasn't moving so I did a hard boot. To my surprise once I had gotten past the password prompt it was a black screen and nothing loaded. Fortunately there was a pop up from Norton telling me to buy more storage. This opened the internet as is why I can post this now. But basically my destop is a black screen and I can only see the mouse pointer and any actual windows files like control panel their location has been changed so I can't even to a restore to a previous version. I ran Norton but even that says there is no virus so I am really at a loss for what to do I hope I explained the problem clearly.

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August 21, 2010 at 10:55:17
press ctrl+alt+delelte task manager will popup in it click file in that click New Task then there will be a create task window in it type explorer and click ok this should work if there is no viruses

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August 27, 2010 at 17:03:27
what if there are viruses lol im in middle of same crap... had some antianimalmalware.something or other crap took like 3 hrs to fix running avesta and mbam pc runs fine played D2 turned it off sleep wake up work come back now when i turn it on has the black screen. opened to safe mode ran avesta it finds 8 able to delete 4 of them the others are read only. im on administrator account and it wont let me delete explorer.exe .. prob for good reason but now what do i do im stuck the pc was a friends no vista cd win 7 cd (win 7 is whats on it) and no drivers for this pc

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