Win32:Trojan-gen please help

May 17, 2009 at 08:04:46
Specs: Windows Vista
I was attacked by a virus (Win32:Trojan-gen). I am using avast as a antivirus. Every time there's a warning, I delete it yet the folder i'm deleting (system32) does not work. I tried to find solutions from the net and read from your post about hijack this and followed the installation process plus the analysis. I don't know what to do next.. Can you please help about this matter? i'll appreciate your help to me.. Thank you!

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May 17, 2009 at 08:08:25
Can you please post your AVZ log:

1) To create the logfile, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

2) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

3) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called inside. Upload that file to and paste the link here.

Image Tutorial

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May 17, 2009 at 08:53:05
After the reboot the LOG subfolder was not created in the folder with AVZ. please help again. thanks

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May 17, 2009 at 09:10:21
Run Kaspersky AVP tool:

Once you download and start the tool select "all" the objects to be scanned and hit Scan

Post here screen shots/logs of detected(detected window). Fix what kaspersky detects.

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