will replacing HD solve HD password issue?

November 30, 2011 at 16:47:22
Specs: Windows Vista, 2.2GHz
I am getting a hard drive password message during startup and cannot innitiate windows, I have never used a password for my hard drive. If I purchase a new hard drive will this solve this issue?
Dell wants to charge $59 to clear this password. Thanks.

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November 30, 2011 at 17:10:17
If it's a laptop...I don't think a HD will solve the issue, as it might have a bios password lock on it...I would say get Dell to unlock it (pretty good price on that)....at least then you don't have to use it as a doorstop.

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December 1, 2011 at 06:28:03
XpUser4real is right. There is a hard drive password in the bios. No matter what hard drive you install, its always going to be locked unless you clear the password.

1. Try to get into the BIOS by tapping F2 upon turning on the laptop.
2. Tab over to "Security"
3. Scroll down to Hard drive password and clear it
4. Clear the supervisor password as well

If it asks you for a password when accessing the BIOS, you need to reset it:
1. Remove the silver button battery for 30 seconds (usually located under the keyboard)
2. Place it back in and try to access the bios again

If you have any trouble, let me know.

Best Regards,
pc repair fort lauderdale

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