Why my PC steals passwords?

Acer / Aspire 5738-6969
February 21, 2015 at 15:35:50
Specs: Windows 7, SP1, 4 GB
Whenever I log into my Gmail and Yahoo accounts, my passwords are stolen. Even if I reset my new passwords, they are also stolen.

I contacted the Gmail community forum, an expert suggested that at the bottom right of every Gmail message there is Details word in blue. Click that and it will direct me to the IP address(es) that have intruded these email accounts.

I did that and to my surprise they were IPv6 address of my own PC. PLEASE HELP.


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#1
February 21, 2015 at 16:15:56
What exactly do you mean by "my passwords are stolen"?

Perhaps what you are seeing is the pasword(s) as "remembered" by the computer; an option which exists in Mac OS, and I think current windows OS?

Usually there is a choice to "remember/retain/save/store" (whichever) a password required to logon to a given on-line site. Typically there is a tick box which one can tick and thus elect to save the logon details - password included. Leaving it unticked means the logon details will not be retained/remembered - at least the password part.


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#2
February 21, 2015 at 20:39:38
If others are getting your passwords then you probably have a keylogger (malware) on your computer. Install, Update, and Run Malwarebytes free version (be sure to uncheck the free trial at the end of the install in order to get the free version). Remove all it finds and post the log here for others to review.

You have to be a little bit crazy to keep you from going insane.


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#3
February 22, 2015 at 00:53:34
You say it's your PC that's stealing the passwords not some master hacker, which it's usually attributed to. I think it's as trvlr suggests--you have 'auto complete' set.

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Related Solutions

#4
February 28, 2015 at 21:01:31
OP can also run an evaluation copy of Emsisoft Anti-Malware, this powerful and thorough program will compliment the famous Malwarebytes Anti-Malware.

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#5
March 1, 2015 at 05:40:52
I have not heard anything about it yet, but the review here appears to be good:
http://www.bleepingcomputer.com/dow...
Does anyone else have any experience with it? It would be nice to hear from a few others before I believe much about it myself.

You have to be a little bit crazy to keep you from going insane.


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#6
March 1, 2015 at 05:56:38
I've used Emsisoft Anti-Malware pay-for version for some time now. While it can "get in your face several time daily" [depending upon how assertively you configure the shields], it sure works! Is it perfect for every computer and every user? Probably not going to be just perfect for every computer or everybody -- configurations are in the millions of possibilities.

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#7
March 4, 2015 at 19:26:05
I had Emsisoft on my XP but to be honest it never found anything. That doesn't mean there is anything wrong with the program but it is probably more related to the measures I take (and practices) to shield myself. That doesn't mean I'm immune but as I usually run MWB and then ADWCleaner as first steps, they seem to have left Emsisoft with nothing left to do. Also, so far, I've almost always noticed "something" that has caused me to act promptly. Where possible I immediately run CCleaner to empty temp files because that is often where malware first arrives. I then go further.

Always pop back and let us know the outcome - thanks


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