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Solved Why is Worpad automatically deleting text?

November 27, 2020 at 00:47:35
Specs: Windows 10 Pro, Intel i7-8086k 4Ghz/64Gb
I am running a desktop computer under Windows 10 Pro. Every so often when I have Wordpad open, the cursor will backtrack over the text in the Wordpad file and delete it. If I have my Yahoo Mail open in FireFox at the same time, emails in my inbox will automatically begin deleting to the trash folder.

When this happens I close all my programs and tell Wordpad to not save changes to the files. Then I shut down the computer. I then reboot and put the deleted emails in the trash folder back in the inbox.

I have considered the idea that the 'delete' key on my keyboard is sticky but no other programs seem to be affected other than Wordpad and my Yahoo Mail. I stopped using Wordpad for about a week and used WordPerfect instead and the phenomenon did not occur during that time. Today I opened a Wordpad file and it happened again.

Has anyone else experienced this? Any ideas on why this would happen?

I use BitDefender for an antivirus program and scan my system from 5 to 10 times a day, so i don't think it is a virus.

message edited by Dr.Zook


See More: Why is Worpad automatically deleting text?


✔ Best Answer
November 28, 2020 at 10:17:43
Are you pressing either the Delete Key or the Backspace key just prior to the events?
I'm thinking maybe a buffer is remembering your key stroke,
but does not execute them until you stop typing.
Or
I do know there is "joke" software that will do this sort of thing.
Anybody have access to your computer lately? Installed any new software at all?
Or
Could be just a flaky keyboard, have you tired changing out the keyboard?

MIKE

http://www.skeptic.com/



#1
November 27, 2020 at 02:03:37
"I use BitDefender"
Try temporarily disabling it & test.

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#2
November 27, 2020 at 05:06:26
Someone else posted with this problem recently. You have
a program that runs in the background which converts strings
of characters into other strings. Like, for example, if you type
"nasa" it could change to "National Aeronautics and Space
Administration". Or if you type "doughnut" it could change to
"carrot". Whatever you want it to do.

Maybe you haven't used it intentionally in a while and forgot
that you left it turned on.

-- Jeff, in Minneapolis


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#3
November 27, 2020 at 05:10:52
Sorry, my mistake. It doesn't do whatever you want
it to do, it does whatever you tell it to do.

-- Jeff, in Minneapolis


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Related Solutions

#4
November 27, 2020 at 08:34:35
Could you be in Overtype Mode?
Try Pressing the Insert key to toggle mode on/off.

MIKE

http://www.skeptic.com/

message edited by mmcconaghy


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#5
November 28, 2020 at 08:11:45
@Jeff Root: Thanks for the suggestion Jeff but I am not using a program such as you describe and never have used such a program.

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#6
November 28, 2020 at 08:17:53
@Mike: Thanks for your suggestion but there is no possible way the insert key is involved in this issue.

I am familiar with the function of the insert key and this is definitely not to blame. To explain my issue more fully: The cursor seems to arbitrary pick a point in the Wordpad file. The cursor then starts backtracking over the text in the Wordpad file and as the cursor runs along the line of text it deletes the text as it goes. I can protect the file contents by telling it to close and then when Wordpad initiates closing the file and asks if I want to save the changes to the file, I tell Wordpad not to save the changes. When I reopen the Wordpad file after a reboot, all the original data in the file is still there.

There is no way of setting the insert key that would cause the cursor to run backwards over text deleting the text as it goes. Note also that at the same time the text of the Wordpad file is being deleted, emails are being deleted from my inbox in Yahoo Mail and put in the Yahoo Mail trash folder. There is no way turning the insert key on or off will do that.

message edited by Dr.Zook


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#7
November 28, 2020 at 08:23:50
@JohnW who wrote: "I use BitDefender" Try temporarily disabling it & test.

Thanks for your suggestion.

I can try that but the issue seems to pop up randomly, so I would have to have BitDefender turned off for several days at a time. I am not particularly comfortable with having no active antivirus program running on my system.

Why would you think BitDefender was to blame?

message edited by Dr.Zook


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#8
November 28, 2020 at 10:17:43
✔ Best Answer
Are you pressing either the Delete Key or the Backspace key just prior to the events?
I'm thinking maybe a buffer is remembering your key stroke,
but does not execute them until you stop typing.
Or
I do know there is "joke" software that will do this sort of thing.
Anybody have access to your computer lately? Installed any new software at all?
Or
Could be just a flaky keyboard, have you tired changing out the keyboard?

MIKE

http://www.skeptic.com/


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#9
November 28, 2020 at 10:21:54
Maybe Johnw can help you determine if your Wordpad.exe
has been altered, or if something has attached to it.

-- Jeff, in Minneapolis


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#10
November 28, 2020 at 10:22:07
Here is a link that might help,

See section #2 Reset Microsoft WordPad

https://www.majorgeeks.com/content/...

MIKE

http://www.skeptic.com/


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#11
November 28, 2020 at 15:43:55
"so I would have to have BitDefender turned off for several days at a time"
No problem, Windows Defender ( which is what I use ) will take over.

"Why would you think BitDefender was to blame?"
As we have no idea what is causing the problem & antivirus programs are notorious for causing all sorts of problems.
Process of elimination.

message edited by Johnw


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#12
November 30, 2020 at 00:01:21
@JohnW:

John wrote: Are you pressing either the Delete Key or the Backspace key just prior to the events?

I respond: No

John wrote: I'm thinking maybe a buffer is remembering your key stroke, but does not execute them until you stop typing.

I respond: Any suggestions on how to determine if that is the case and if so fix it?

John wrote: I do know there is "joke" software that will do this sort of thing. Anybody have access to your computer lately? Installed any new software at all?

I respond: Just my wife and my cats. :) My wife asks me to fix the slightest thing than goes wrong with her computer. She's not a 'joker' sort of personality and wouldn't have the vaguest idea of how to prank a computer. My cats on the other hand can be sneaky little guys! (joke) LOL! :)


John wrote: Could be just a flaky keyboard, have you tired changing out the keyboard?

I respond: That could be. I have the same keyboard on my music computer as on my office computer (the one with the issue). I'll swap them for a while and see what happens. Thanks for the suggestion.

message edited by Dr.Zook


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#13
November 30, 2020 at 00:07:20
@John W:

I wrote: "Why would you think BitDefender was to blame?"

John wrote: As we have no idea what is causing the problem & antivirus programs are notorious for causing all sorts of problems. Process of elimination.

I wrote: Okay, I'll give that a go. I didn't know that Windows Defender would take over from BitDefender. In fact, I didn't know that Windows Defender was an intrinsic part of Windows 10. Thanks for that information. So you know: Windows Defender is actually now called "Microsoft Defender Antivirus".

Ref: https://www.microsoft.com/en-us/win...

I'll turn off BitDefender for a few days and see what happens.


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#14
November 30, 2020 at 00:10:17
Here's an update on my issue:

I was running WordPerfect and FireFox today with Yahoo Mail open in Firefox. I also had MS Paint open and 'This PC' (which shows the file structure in Windows) open. The same phenomenon occurred. The cursor began backtracking over the text in my WordPerfect file and deleting it.

So apparently the issue is not just with Wordpad.


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#15
November 30, 2020 at 01:17:20
"I'll turn off BitDefender for a few days and see what happens"
If that is not the culprit, I shall have to dig deeper.

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#16
November 30, 2020 at 02:35:08
Can you describe one of these incidents in some detail?
Preferably the most recent. Like, what did you type, how
much did you type before the deletion began? How much
was deleted? (How many characters?) Was it still deleting
when you shut the program down? Did it delete everything
you had typed? Did it stop deleting before you did anything?
Were you typing when the deletion began, or did it begin
while you were just sitting there, looking at the screen?
How rapidly does it delete? (Characters per second.) Does
it delete a block of characters very rapidly, then stop? Does
it always delete what you typed last?

This behavior sounds familiar. I have either read about it or
seen it happen myself, many, many years ago.

-- Jeff, in Minneapolis

message edited by Jeff Root


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#17
November 30, 2020 at 07:44:19
Have you tried the link I suggested in response # 10 ?

Have you swapped the keyboards?


MIKE

http://www.skeptic.com/

message edited by mmcconaghy


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#18
November 30, 2020 at 10:50:43
Also, you could try updating your drivers, especially those involving user input devices.

I use SnailDriver, it's freeware and I have had no problems using it..

Here is a link:

https://www.majorgeeks.com/files/de...

MIKE

http://www.skeptic.com/


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#19
December 4, 2020 at 20:05:21
@Jeff, in Minneapolis:

Jeff: Can you describe one of these incidents in some detail? Preferably the most recent. Like, what did you type, how much did you type before the deletion began?

Me: That's hard to say. When I work at my desktop, I have a 'temporary' Wordpad file that I open to have handy to paste text into that I want to save. Sometimes I have added something to that file when the deletions start and sometimes not. Note also that the deletion phenomenon simultaneously refiles emails from my Yahoo Mail account inbox to the trash folder.

Jeff: How much was deleted? (How many characters?)

Me: The characters delete continually. The longer I leave the Wordpad file or Yahoo mail open, the more it deletes.

Jeff: Was it still deleting when you shut the program down?

Me: Yes

Jeff: Did it delete everything you had typed?

Me: No. The cursor seems to pick a spot in the file, always on the page where I can view the text without scrolling, and then the cursor backtracks from that point deleting as it goes.

Jeff: Did it stop deleting before you did anything?

Me: No. I have to close the file and tell Wordpad not to save changes before the process stops.

Jeff: Were you typing when the deletion began, or did it begin while you were just sitting there, looking at the screen?

Me: I can't say at this point. It happens quite suddenly, so I'm afraid I have never fully taken the whole scenario in when it occurs. There is a bit of stress involved whwn it happens ("Noooo! My file! My emails!") so that interferes with making a calm evaluation of the situation.

Jeff: How rapidly does it delete? (Characters per second.)

Me: It's at same rate one gets when the backspace key is held down.

Jeff: Does it delete a block of characters very rapidly, then stop?

Me: No.

Jeff: Does it always delete what you typed last?

Me: I don't think so but I am not sure. I'll try to note if that is what is happening if it occurs again.

Thanks for your help! :)


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#20
December 4, 2020 at 20:15:06
@Mike McConaghy:

Mike: Have you tried the link I suggested in response # 10 ?

Me: No. Doing anything with the registry would be a very, very last resort for me. Whenever I have altered the registry in the past, it has never turned out well...and yes I have backed up the registry before making changes but that has never helped the situation. "Never turned out well" is by the way an understatement, "disaster" would be more appropriate.

Mike: Have you swapped the keyboards?

Me: Yes and the phenomenon has not happened since. I suspect that the keyboard may well be the problem. I actually had a spare keyboard available, so I hooked that up to the desktop. I use Logitech K270 keyboards. They suit my purposes and are not expensive. I'll use the new keyboard and if the problem does not recur for a month or so, I think it will be safe to conclude it was the old keyboard and I will trash it and buy another dozen Logitech K270 keyboards so I have plenty of spares handy. (Joke) LOL! :)

Thanks to all who suggested the keyboard might be causing the issue. I'll return to this thread in a month or so and let everyone know how it turned out or sooner if the deletion problem happens again.


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#21
December 5, 2020 at 06:18:02
Thanks for your careful answers to my questions, Dr. Zook!

They all remind me so much of something I've either seen or
read about, somewhere. What you describe is exactly what I
expected.

One completely irrelevant event I'm reminded of is what I might
call "The Gus Grissom Effect".

I was sitting at my computer, when suddenly there was a
"Whump!", and the monitor went black. After some period of
stunned shock (Ten seconds? A minute?), I began to realize
that I had not just been sitting there, I had been typing. I had
just reached the end of a line, and hit the "Enter" key.

Or had I?

The "Enter" key was a largish horizontal rectangle at the right
side of the keyboard. The power button on the monitor was a
largish horizontal rectangle on the right side of the monitor.

Instead of hitting the "Enter" key, I had reached up and hit the
monitor power button, as I always did when done using it. The
"Whump!" was nothing more than the usual sound of the monitor
shutting off. It seemed loud only because I wasn't expecting it.

When Gus Grissom was sitting in his Mercury space capsule,
floating in the Atlantic Ocean waiting to be picked up after his
brief flight in space, the hatch suddenly blew open, and the
capsule began filling with water. He was later accused of
getting too nervous about waiting, and pushing the button to
blow the hatch. He denied it. I suspect that he intended to
push some other button-- maybe to turn a light on or off, but
he had been thinking so much about the possibility of having
to push the hatch button in case something went wrong, that
that was the button he reached for instead, without realizing
he was doing so. The resulting calamity gave him no time to
calmly think about and remember what he had been doing.

Like I said, irrelevant to your specific problem.

-- Jeff, in Minneapolis


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#22
December 6, 2020 at 23:15:32
@Jeff in Minneapolis: Thanks for the anecdote about turning off your monitor in error.

I knew about the situation with Grissom but I have never before heard an explanation such as yours. What you state makes a great deal of sense. It never made much sense to me that Grissom, after all his training, would suddenly panic at the very end of the journey.

"The Gus Grissom Effect" has now joined my collection of data regarding human psychology. Love it! :)

P.S. The automatic deletion phenomenon has not occurred again as yet since I swapped the old keyboard for a new one. I'll give it a few weeks more though.

message edited by Dr.Zook


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#23
December 21, 2020 at 01:07:56
I guess this article may solve your problem
https://smallbusiness.chron.com/mic...

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#24
December 21, 2020 at 03:34:39
@Lebates who wrote: I guess this article may solve your problem
https://smallbusiness.chron.com/mic...

No, the insert key is not the problem. Mike McConaghy already suggested that might be the problem and I wrote a response to Mike explaining that was not the issue.

Thanks for your suggestion though.


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#25
December 21, 2020 at 03:39:52
On 28 November 2020 Mike McConaghy suggested: "Could be just a flaky keyboard, have you tired changing out the keyboard?"

I took Mike's advice on that point and as I write it is 21 December 2020. I have not since experienced the issue of text and emails being automatically deleting one item after another.

I think Mike's theory was correct and the 'delete' key on my old keyboard was holding itself down, perhaps not physically but at least electronically.

Thanks for your assistance Mile and thanks to everyone else who suggested solutions. Much appreciated.

I hope you all have a merry Christmas and a Happy new Year!

message edited by Dr.Zook


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