Why hotmail account is not opening in one computer

September 5, 2015 at 02:24:36
Specs: Windows 7
Hotmail account is opening in one computer. While trying to open in a computer which was usually used to open hotmail account says, ' Your connection is not private'
Attackers might be trying to steal your information from bay180.mail.live.com( for example passwords, messages or credit cards)

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#1
September 5, 2015 at 09:24:51
These three widely used and safe little freebies often unearth a lot:
(run them in the order given)

AdwCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

Junkware Removal Tool (JRT)
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
https://www.malwarebytes.org/downlo...
Download the free version.
Install and Run the program but before doing its Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

Please copy/paste the logs on here. Even if the symptoms go away further checks will be necessary to ensure your computer is properly clean.

Always pop back and let us know the outcome - thanks


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