Why has Windows Media Center has taken over my computer?

May 19, 2015 at 06:07:41
Specs: Windows 7
After updating Java, my icons have changed to Windows and when I click on one of them only Windows Media Center opens. All default associations are appropriate to each program. I can't delete the Media Center Folder because it tells me that the program is open in another file. Neither anti-virus nor malwarebytes programs are allowed to open. Windows Media Center has taken over my computer! Help?

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May 19, 2015 at 07:31:59
Any restore points set prior to a a update?

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May 19, 2015 at 11:41:33
Can't open restore point. When I try, the Windows Media Center opens up instead.

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May 19, 2015 at 14:26:09
Try these, note in the instructions about renaming.
Downloading from a good comp & running from a thumb drive.
Try Safe mode as well.

Run HitmanPro Kickstart. Note: You will need a USB flash/thumb/pen drive to use this method.
Create a HitmanPro.Kickstart USB flash drive on a good comp, then insert the flash drive in the faulty comp.
Boot & go into the bios & change the boot order to the thumb drive first. F10 to Save & Exit.
HitmanPro.Kickstart user manual / guide
The logs are large, upload them using this, or upload to a site of your choosing. No account needed. Give us the links please.
Instructions on how to use ZippyShare.
Download 32-bit HitmanPro 3.7 with Kickstart
HitmanPro 3.7 with Kickstart (64-bit)


Please download Rkill from any one of these links and save it to your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop. Copy & Paste the contents of the log in your reply.
Double click on Rkill to run it. If the first one doesn't work try the next one.
This will help remove certain processes and should restore any file associations and your desktop. Note: Your system is still infected as Rkill does not delete files - it merely helps to temporarily disable the infections, allowing us to start the cleansing process.
Do NOT reboot your machine. Each time you reboot, Rkill is disabled and you would have to run it again in order for it to be effective.
RKill Forum - What it does and What it Doesn't - A brief introduction to the program

Run ESET Online Scanner, Copy and Paste the contents of the log in your reply please. This scan may take a very long while, so please be patient. Maybe start it before going to work or bed.
If your comp is unbootable, or won't let you download, you will have to download ESET from a good computer, put it on a flash/thumb/pen/usb drive & run it from there.
Create a ESET SysRescue CD or USB drive
How do I use my ESET SysRescue CD or USB flash drive to scan and clean my system?
Configure ESET this way & disable your AV.
How to Temporarily Disable your Anti-virus
Which web browsers are compatible with ESET Online Scanner?
Online Scanner not working
My ESET product detected a threat—what should I do?
Why Would I Ever Need an Online Virus Scanner? I already have an antivirus program installed, isn't that enough?
Once onto a machine, malware can disable antivirus programs, prevent antimalware programs from downloading updates, or prevent a user from running antivirus scans or installing new antivirus software or malware removal tools. At this point even though you are aware the computer is infected, removal is very difficult.
5: Why does the ESET Online Scanner run slowly on my computer?
If you have other antivirus, antispyware or anti-malware programs running on your computer, they may intercept the scan being performed by the ESET Online Scanner and hinder performance. You may wish to disable the real-time protection components of your other security software before running the ESET Online Scanner. Remember to turn them back on after you are finished.
17: How can I view the log file from ESET Online Scanner?
The ESET Online Scanner saves a log file after running, which can be examined or sent in to ESET for further analysis. The path to the log file is "C:\Program Files\EsetOnlineScanner\log.txt". You can view this file by navigating to the directory and double-clicking on it in Windows Explorer, or by copying and pasting the path specification above (including the quotation marks) into the Start ? Run dialog box from the Start Menu on the Desktop.
If no threats are found, you will simply see an information window that no threats were found.

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Related Solutions

May 19, 2015 at 15:44:46
"After updating Java...."

You didn't update Java, you installed a virus. I'm sure Johnw has it covered, but just in case:


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May 20, 2015 at 14:35:53
It is apparent that I downloaded a virus with Java. But knowing that doesn't help me get rid of it. Using a different User profile, I was able to scan the computer with Malwarebytes and Bitdefender and neither program found any viruses or other problems. I have not been able to transfer programs from the original Users profile to the new one, even tho I tried to do that both directly and through a USB, I cannot access a Restore point, getting a message that "System Restore could not start." Starting in Safe Mode still could not access anything helpful. Even Macrium Reflect would not open. New ideas will be appreciated!

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May 20, 2015 at 14:58:06
Have tried running Kaspersky Rescue Disk - a freebie scanner that runs outside of windows?

Free ISO download; burn to a DVD; boot with the DVD. It will load into RAM only; and thus the hard drive is merely a resource for it to scan fully. Likely too you can access/copy "all" your personal files etc. off the system - to external storage. Typically DVD but an external hard drive is also nice(r).

There are many pests that hide within windows when its booted up; and these cannot usually be removed from within windows; hence the use of external scanners. These scanners are usually Linux based; load into RAM only - they don't touch the hard drive; and safe from the pests..





Also - after Kaspersky has done its best... download and run Junkware Removal Tool (JRT). Another freebie which runs within windows (safe or normal mode). Instals to the desktop from where you run it. Opens into a small dis style window - follow the instructions therein. It will reboot the system as part of its process.

And then go to:


and download/run that excellent freebie utility - which will fix all manner of issues. Again it runs on both normal and safe-modes; the recommended is safe-mode but it is OK in normal. It's another excellent freebie but they do appreciate wee donation if you feel so inclined.

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May 20, 2015 at 16:40:03
" New ideas will be appreciated! "
Did you see post #3

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May 21, 2015 at 06:22:41
I'm a little skittish about downloading now. How can I know which ones are virus free?

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May 21, 2015 at 06:37:54
Anything recommend by the regulars here is ok. But use custom or manual install and uncheck anything already prechecked other than the actual utility itself. That way you avoid all the pests and problems you may suffer by using the automatic installation option.

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