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Why has unattend program has shown up in troubleshooter?

October 8, 2014 at 07:42:59
Specs: Windows 7, n/a
what is the startup program named unattend? in trying to improve efficiency/performance of my pc, I discovered that a program called "unattend".....with a very long serial number following it, is a background program that opens every time I start-up / boot my pc.

when I checked the control panel list of programs (to uninstall or repair) this program was not listed at all. it seems to be a microsoft program that may help in the downloading of other software programs--but it's just not clear to me.

or, could this be something else--a hacker's tool, malware loader, or what?

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October 8, 2014 at 08:51:34
Can't find any information on that particular startup item.

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October 8, 2014 at 10:42:29
Best to apply a quick malware check. Download, Install and Run MalwareBytes free version from green icon top right here:

If it finds anything at all please copy/paste the log on here in case further action is necessary.

Always pop back and let us know the outcome - thanks

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October 8, 2014 at 15:51:59
"could this be something else--a hacker's tool, malware loader, or what?"
Sounds like it.

After malwarebytes, run these.

Run both of these, in this order.

1: Run AdwCleaner
Author's site
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Clean.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

2: Run Junkware Removal Tool
Download Junkware Removal Tool onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
Warning! Once the scan is complete JRT will shut down your browser with NO warning.
Shut down your protection software now to avoid potential conflicts.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan.
Click this link to see a list of security programs that should be disabled and how to disable them.
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7/8, right-click JRT and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved onto your Desktop and will automatically open.
Copy and Paste the contents of the JRT.txt log please.

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