why hard disk folders become shortcut and don

May 25, 2011 at 05:43:48
Specs: Windows XP
My folders stored in the hHDD have all turned shortcuts and are not opening.

Your help will be greatly appreciated.


See More: why hard disk folders become shortcut and don

May 25, 2011 at 06:02:02

Let's see if this solves your problem...

Download unhide.exe

Save it to your Windows folder:
Double click on unhide.exe to run it

Restart the computer.

This will unhide folders/files set to hidden by an infection.

Next, download iExplore.exe, which is renamed copy of RKill:

Save the file to the Desktop, and double-click on it.
Ignore any messages, and allow the file to run until the command window closes.

Now, download Malwarebytes’ Anti-Malware (black button with green and white icon) Save to the Desktop:

Double-click mbam-setup.exe and follow the prompts to install the program.

Run Malwarfebytes’ AntiMalware and update the program.
Once updated, select Perform Full Scan and click the scan button.

When the scan finishes, click OK in the message box, and you will see the results of the scan.

Click the Remove Selected button to get rid of the malware.

When Malwarebytes finishes, you may be prompted to reboot. If so, reboot.

Please post the Malwarebytes log in your reply so we can see where we are at, and plan any additional removal strategy.

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