white screen immediately after log in

February 22, 2013 at 06:48:19
Specs: Windows 7
receiving a white creen immediately after logging on (Presario CQ62) Start task manager is available, but that immediately leads to another white screen. Ctrl-Alt Delete just brings me back to the screen with task manager and shut down options. Any ideas?

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#1
February 22, 2013 at 07:31:34
Turn you computer off, and the go into safe mode with networking. Download and run malwarebytes, remove what it finds and post the log please.

:: mike


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