What should I do?

May 29, 2009 at 15:42:42
Specs: Windows Vista
What should i do when my av ( Eset Nod32) keeps on popping up these two problems?:

C:\Program Files\Toshiba\TOSAPINS\COMPS1\Synaptics TouchPad Driver (3264bit)0\MANUAL\B27144C.EXE probably a variant of Win32/Genetik trojan

C:\Program Files\Toshiba\TOSAPINS\COMPS1\User's Guide - Unattended Installation(Satellite L350-L355)0\MANUAL\B28065A.EXE probably a variant of Win32/Genetik trojan

I would be grateful for any and all types of help.


See More: What should I do?

Report •


#1
May 29, 2009 at 16:15:16
Doesn't it auto quarantine/delete it?

-------------------------------------------------


Report •

#2
May 29, 2009 at 16:21:10
No. A buddy of mine told me it was more than likely a false positive but I want to be sure before anything happens that I'll regret.

Report •

#3
May 29, 2009 at 16:34:29
Upload those file to rapidshare.com and private message me download links, i can check it out for you.

-------------------------------------------------


Report •

Related Solutions

#4
July 17, 2009 at 21:40:01
well fisrtly you weren't thinking when you got nod 32cause it doesn't have its own firewall and rellies on the computers. if you wanted to get a good one with a firewall like nod32 by the same company you should have got eset smart security 4. but now to the point, nod 32 is known to be one of the most secure AVs
so to make it more secure and it will generely will try to get rid of the virus itself but prompt the user beforehand to see if the user actualy wants to keep clean or delete the virus. if you have kept ignoring it thats sprobably why it keeps poping up. if you clean it probably reinfects itself through internet connection. if you keep deleting it and it come back you sould install mcaffee site advisor (for firefox and it wont fight with nod32 or eset smart security 4 cause i use eset smart security 4 and mcaffee site advisor and they dont cause any trouble together)as some of the websites youvisit may be dangerous and could be the cause of the virus. if not you probably have infected yourself with a very quick self replicating virus and need to remove the whole thing before it can replicate again.

be calm as i get viruses like hat except there always svchost.exe files


Report •

#5
July 18, 2009 at 02:27:02
i have the same toshiba file and these files are in it they are false positives but if you want to be sure download and run malwarebytes anti malware, its free and one of the best anti malware programs you will find

Report •


Ask Question