What is CLEAR THINK?

August 30, 2014 at 18:32:00
Specs: PC
A program I don't recognize called CLEAR THINK. What is it? Could it be causing problems on my computer?

See More: What is CLEAR THINK?

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#1
August 30, 2014 at 18:42:37
Where do you see this program?

If it is something you don't recognise then it might be Malware, which does cause problems. You could try scanning with MalwareBytes and ADWCleaner (both free) just to see if either of them report it.

EDIT:
You've double posted and I now see the most important information was on the other post, immediately before this one. Here is what you said before:

=====================================================
Something is causing pop ups telling me I have a virus and need help. This is the only program installed that I don't recognize on my computer. What is it? Could this be the culprit?
=====================================================

That changes everything. Yes, you have a bogus anti-virus which needs attention. It may or may not be due to Clear Think above. It's now a matter of us waiting until we see which post is retained, otherwise it could be a waste of time replying. Always keep to one thread on one topic - you just add to the existing thread as if you were answering it.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
August 30, 2014 at 19:10:13
Thank you Derek. I removed it

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#3
August 30, 2014 at 19:17:54
I'm in the UK and it's the early hours here. I'll be back tomorrow but in the meantime I'll alert a Johnw (from Australia) who might happen to pick it up within the next few hours if he's around. It will need more than I originally suggested. Other post still there but I've flagged it for removal.

IMPORTANT EDIT:
DON'T TOUCH THAT POP-UP. Just close down the computer and only use it to come back here.

Always pop back and let us know the outcome - thanks

message edited by Derek


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Related Solutions

#4
August 30, 2014 at 19:57:26
Thanks Derek.

Run both of these, in this order.

Step1: Run AdwCleaner
http://www.softpedia.com/get/Antivi...
http://www.softpedia.com/progScreen...
How to download from Softpedia
http://i.imgur.com/BWELEfV.gif
http://i.imgur.com/4luY3rU.gif
http://www.raymond.cc/blog/adwclean...
http://www.bleepingcomputer.com/dow...
Author's site
http://general-changelog-team.fr/en...
Tutorial
http://general-changelog-team.fr/en...
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Clean.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

Step 2: Run Junkware Removal Tool
http://www.softpedia.com/get/Securi...
http://www.softpedia.com/progScreen...
How to download from Softpedia
http://i.imgur.com/qO92huz.gif
http://i.imgur.com/qzTUYkX.gif
http://www.bleepingcomputer.com/dow...
http://thisisudax.blogspot.com.au/2...
Download Junkware Removal Tool onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
Warning! Once the scan is complete JRT will shut down your browser with NO warning.
Shut down your protection software now to avoid potential conflicts.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan.
Click this link to see a list of security programs that should be disabled and how to disable them.
http://www.bleepingcomputer.com/for...
http://www.techsupportforum.com/for...
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7/8, right-click JRT and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved onto your Desktop and will automatically open.
Copy and Paste the contents of the JRT.txt log please.


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#5
August 31, 2014 at 07:31:11
BLAST14

Just curious about what you removed (response #2). Are you still getting the popup - that's what I assumed? Whatever, it is best to run with Johnw to ensure your computer is properly clean.

...and Thanks John for digging in.

Always pop back and let us know the outcome - thanks


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#6
September 14, 2014 at 10:25:40
I downloaded, installed and ran Malwarebytes to get rid of ClearThink and the Astromenda Search. It did not get rid of a thing. Is there a better program to use?

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#7
September 14, 2014 at 11:38:13
Slim18

Please raise a new post of your own. Tackling this type of issue will vary with the computer and exactly what is found.

Always pop back and let us know the outcome - thanks


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#8
September 19, 2014 at 22:10:04
How did you remove it? I see pop ups all the time with Clear think ad on the edge of each banner.

Its causing my computer to be very slow.


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#9
September 19, 2014 at 22:27:03
"How did you remove it?"

The first 2 steps are in Post #4


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#10
September 20, 2014 at 08:22:31
spycyrhino

See #7. When this sort of issue is investigated the complete course of action can vary with each situation. The original poster has not yet continued with this thread.

Always pop back and let us know the outcome - thanks


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