vista64bit cannot remove rootkit

Hewlett-packard / Pavillion entertainment p...
May 9, 2010 at 12:12:17
Specs: vista 64 bit
Hi, I removed some rootkits using the 64 bit version of Hitman Pro, but I still have a problem of downloading 2 critical updates. They fail every time. I also tried the microsoft so-called fixes and they didn't work
a- tried updating in safemode with networking
b- turned off all services EXCEPT the microsoft ones.
c- tried the sophos Anti-rootkit remover, it found 3 unknown files and under the removeable tab it says "yes (but clean up not recommended for this file)

combofix does not work on Vista 64 bit.
Anyone have any other ideas? I sure would appreciate it,
Thanks
Sally


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#1
May 10, 2010 at 01:27:51
hi sally
download "malware bytes and "super anti spyware",after you done that,disable system restore and run them..
dont forget to turn it back on when your finished..
hope it works for you
tommy

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#2
May 10, 2010 at 07:13:17
Thanks for the reply, but neither found anything. I may have to do a reformatt and fresh install

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#3
May 10, 2010 at 17:03:37
thats a pity they didnt work sally..
i can give you the name of a site to burn a disk that you can boot your PC from and it will most likely fix your problem..i dont know if im allowed to put the name of the site up here,so if you want to contact me by e mail,
techniproireland@live.ie

just hope im allowed to put this up ???
tommy


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Related Solutions

#4
May 10, 2010 at 17:21:47
Hi Tommy,
There is a hidden partition on the laptop and I am doing a complete restore to see if that will cure the problems, I keep an external back-up of all my files, etc.
Thanks a bunch for your help. I know that a repair disc can be made online for vista and windows 7
http://neosmart.net/blog/2008/windo...

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