vista spyware 2012 virus

June 19, 2011 at 02:57:58
Specs: Windows Vista
My mothers laptop won't access the internet as it pops up with vista spyware 2012 you have virus etc and out can't get rid of it, so I googled it on my laptop and it says it is a virus but how do I get rid of it?

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#1
June 19, 2011 at 03:25:09
CG1976,

If you cannot download the following file, the malware is blocking the attempt. You need to download to a clean computer and then transfer to the infected one using a USB flash drive, or external media (an external drive or a CD).

Since the malware on your computer does not allow the launch of executables (a file ending with .exe), we must fix that first.

Download FixNCR.reg from a clen computer, and save it to your flash drive:
http://download.bleepingcomputer.co...

Insert the USB drive into the infected computer and open the drive letter associated with it.

Double-click on the FixNCR.reg file to fix the Registry on your infected computer.
Allow it t merge, if so requested.

You should now be able to run your normal executable programs and proceed to the next step.


Now, download RogueKiller
http://tigzy.geekstogo.com/Tools/Ro...
Save it to your Desktop

Close all open programs.

For Vista/Windows 7, right click the file and select: Run as Administrator

When prompted, type 1 and hit Enter.

An RKreport.txt should appear on your Desktop.

Note: If the program is blocked, do not hesitate to try several times. If it really does not work (it could happen), rename it to winlogon.exe

>>Please post the contents of the >RKreport.txt< in your reply.<<

We will take further action based on the results of this report.

If you have any problem with te above, let us know, and we will try an alternate route.

~~~~
Retired - Doin' Dis, Dat, and slapping malware.


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