Vista security malware: SAFE MODE WON'T WORK!

April 4, 2011 at 15:10:32
Specs: Macintosh
Hi, I caught the Vista Home Security malware on my PC and am getting desperate. I tried to change the registry, I tried to go into safe mode but nothing works.
In safe mode, everytime I try to launch IE or any malware removal software I have, the same process launches: xxt.exe, and prevents the program to start.

I have tried to download anti malware programs to my flash drive but the only healthy computer I have at home other than mine is a Mac.

What to do? Any advice will be appreciated.


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April 8, 2011 at 04:08:13
Here are techniques used to get MBAM working, you can use these on any program.

Malwarebytes' Anti-Malware ( MBAM )
Error codes
Common Issues, Questions, and their Solutions, Frequently Asked Questions.
VIPRE Rescue Program
Try it in Safe mode with Networking.
If it won't run, rename the downloaded mbam-setup.exe file to mb.exe to help work around certain malware that will block it from being run.
If it still will not run.
1: Go to Control Panel > Programs and Features and uninstall Malwarebytes.
Next redownload Malwarebytes but rename it before you download it to your desktop. As you are in the process of downloading when you get to the point that the "enter name of file to save to" box appears, in the "filename" slot, rename mbam-setup.exe to something.exe, then click Save.
If it installed but will not run, navigate to this folder:
2: C:\Programs Files\Malwarebytes' AntiMalware
At the top of the page, Tools > Folder Options > View, click > Show hidden files and folders and untick > Hide extensions for known file types.
How to see hidden files in Windows
Rename all the .exe files in the Malwarebytes' Anti-Malware folder and try to run it again.
When it opens, update 1st.
If it won't update after installing, update manually.
Download & install.

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April 8, 2011 at 06:10:05
Thanks guys! The solution was to right-click on Malwarebytes and select "run as administrator": it allowed the program to start without the virus blocking it. I was able to catch and delete the malwares that way. Thanks!

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